






Orchard House is a modern fully equipped nursing home which specialises in high-quality dementia care.
As a small home looking after a maximum of 32 residents, the professional, highly experienced and friendly team are able to deliver truly personalised, bespoke care putting residents at the centre of everything they do. With high staffing ratios, residents benefit from all the attention and care they need and become part of the Orchard House...
Care Provided by Orchard House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
If a resident is eligible for FNC, this is not included in the above figure.
The price(s) shown are provided by the care home. Contact Orchard House Nursing Home for full pricing details and T&Cs.
Contact Orchard House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Southlands Court Care Homes Ltd
- Private Owned
Person in charge
- Francesca Ddungu (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (1)
Visiting
- Open to visitors - please call the home to arrange a visit.
Parking
- On-site parking
Orchard House Nursing Home Reviews (67)
Orchard House Nursing Home has a Review Score of 9.5 (9.533) out of 10, based on 18 reviews in the last 2 years.
Over all time Orchard House Nursing Home has 67 reviews.
My aunt had 2 weeks respite at Orchard house following a stay in hospital. She was in a very weak and fragile state on entering and 2 weeks later was able to return home to live by herself with a care package. I would like to thank all the staff for helping her recover. Myself and other members of the family were always made welcome whatever time we chose to visit. Thank you
Thank you Madeline for the kind review and the opportunity to look after your aunt.
My husband is well cared for by very competent, caring and friendly staff providing a homely atmosphere with personal items allowed in their room if wanted. Any complaints are promptly dealt with and resolved. The care home serves fresh home-cooked food which is much appreciated by residents.
Management are always present and know their residents by name, nothing is too much trouble for any of the staff.
The extra time and care needed with new residents sets this care home above the rest.
A fine building with open-plan living and dining areas, a large conservatory overlooking the beautiful garden and comfortable en-suite bedrooms.
The home-cooked food is tasty and nutritional and there are plenty of options.
The home is always fresh and clean.
There are interesting activities daily and special events to look forward to.
Most importantly the management and staff are amazing, being kind, compassionate, warm and friendly.
They combine efficiency and professionalism with a gentle sensitivity.
Residents have told me that they feel happy, secure and content.
As for my mum, who was adamant that she would not enter a care home...well, she is so happy.
She loves her room and has made many friends.
Highly recommendable.
My wife was there for two weeks (respite care).
My wife has Dementia and the first room she was allocated was not suitable.
No en-suite only a commode (confusing).
The new room 4 days later was much better.
Never met any management, was never asked what my wife liked or needed, just handed this card as we were leaving.
I am pleased to note that you felt the staff were caring. Unfortunately, at the time your wife was with us the home manager was on annual leave and I understand you interacted with a couple of the senior carers in charge at the time. I am sorry you felt that no one made an effort to understand...
My wife was welcomed at Orchard House for a short stay holiday (4 nights) from her normal residence. Her comment on everything relating to Orchard House was "home from home". My wife has no sight whatsoever but this did not seem to matter as she was made to feel immediately comfortable in her new surroundings. She very much enjoyed the food and slept well every night. Wheelchair access was no problem and she looks forward to a further visit.
This is such a lovely home, the staff are always friendly and welcoming, nothing is too much trouble and the atmosphere in the home is very positive. It feels so homely. Mum has settled in so well and is very happy. She has received such great care and support from the manager and all the team at Orchard House. We are very pleased with everything and it is a real relief to know she is being so well looked after.
Thanks for your kind review. We much appreciate it!
My Husband has been in Orchard House for three months and he has improved to be much better. It is a very nice home with nice staff. I could not wish for him to be anywhere better.
It has been a great comfort to see how well she has been looked after and how relaxed she has been whilst staying at Orchard House.
My family and I would have no hesitation in recommending Orchard House and would be very happy and grateful for her to come for another stay in the future should the need arise.
My Aunt seems happy there.
Delighted with care. Staff quite amazing and nothing is too much trouble.
Orchard House has become a proper home for my mother. She was very resistant to going there (or anywhere else) but needed care both night and day. Walking in you find a large open plan space, the dining room, sunroom and lounge are all separate areas of the same space, my mother does not get lost here. The staff are kind and caring. There are activities to join in with (or not). Friends have been made. Throughout the seasons there are celebrations and special activities, bonfire night etc. It is her home.
The clients and visitors are all treated with respect.
Nothing is too much trouble.
The home is very clean and tidy.
The clients are well catered for using their own clothes which are washed and changed each day.
The food is all homemade and is excellent and plenty of it.
My husband went there for respite but is now going to be a resident.
The Orchard House manager and staff are so loving and caring that it feels like mum is with an extended family and the other residents are friends who all support each other when they can. The kindness of the manager and all her staff is exceptional and their expert, professional, capable handling of all personal care is just wonderful. Every day there are supervised activities available to stimulate the mind and body which are fun and inclusive or your own room can be your sanctuary, decorated as you choose if you prefer.
Entertainment such as a pianist playing all the old songs, other musicians and quizzes, animal therapists bring their furry friends to be stroked, craft making and painting afternoons, gentle therapeutic exercise sessions and a hairdresser all come weekly, fortnightly or monthly.. Once a month there is a church service with communion followed in the afternoon by a church choir to lead hymn singing.Seasonal favourites include; easter bonnets to make; fireworks on bonfire night; pantomimes and cards at Christmas. A beautiful garden to walk in or sit and enjoy the sunshine when summer comes or enjoy it from the warm, bright conservatory instead.
When that day comes for your relative to have twenty-four-hour care they will soon think of Orchard House as home with some surprising benefits. Your shoulders will drop with relief like ours did when you realise the quality of care is second to none.
I am writing to say how pleased I have been with all the staff at Orchard House for the care and respect they have given my mother over the last seven years. I live in Australia and it was very important for me to know my mother was "in good hands" as I couldn't be there with her on a daily basis. Whenever I visited from abroad, the staff couldn't have been more helpful or friendly. The home was always bright and welcoming and smelled fresh and clean and mum was always clean and well fed and very comfortable in her bed. She passed away on 20/12/17 and the staff were with her at the end, caring as always.
I would like to now echo those comments based on my own experiences and interactions with the home in the care of my relative over the last four years.
At all times we felt that all the staff were actively involved and concerned for the wellbeing of my relative. They maintained excellent communication with myself. Any areas of concern with regards to my relatives health were raised and dealt with promptly by them and I was kept informed.
Going to visit there was always a pleasure. The staff made you very welcome no matter when you visited. There was a very low turnover of staff in those four years which I think reflects good leadership at the home.
I am happy to recommend Orchard House to others.
My brother arrived at Orchard house in March 2016. He is blind, unable to walk and his memory is fading. I visit every afternoon and we do crosswords and talk and listen to music. He is very settled at the care home and content. The home has many activities such as painting and my brother would love to have joined in. He has a very nice room where we can talk about his life, laugh and sing without interfering with the other residents. The staff are very kind, busy and approachable.
My mother is 94 years old and suffers from dementia and other health issues. She moved into Orchard House in February 2017. The care she receives from all the staff is fantastic. They are so kind, loving, thoughtful and always professional. The home is always clean and homely. There are activities to join in every day if the residents like to. The food is fresh, home cooked and delicious. I cannot recommend Orchard House highly enough!
The manager is very professional and very kind, she plays a key role in the home every day. The home is well staffed and I couldn't praise it highly enough.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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