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Orchard House Nursing Home

St John's Road, Bexhill-on-Sea, East Sussex TN40 2EE
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Orchard House Nursing Home, Bexhill-on-Sea
Orchard House Nursing Home, Bexhill-on-Sea
Orchard House Nursing Home, Bexhill-on-Sea

Orchard House is a modern fully equipped nursing home which specialises in high-quality dementia care.

As a small home looking after a maximum of 32 residents, the professional, highly experienced and friendly team are able to deliver truly personalised, bespoke care putting residents at the centre of everything they do. With high staffing ratios, residents benefit from all the attention and care they need and become part of the Orchard House...  

Care Provided by Orchard House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,400
Residential Dementia CareFrom £1,400From £1,400
Nursing CareFrom £1,400From £1,400
Nursing Dementia CareFrom £1,400From £1,400

If a resident is eligible for FNC, this is not included in the above figure.

Contact Orchard House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Southlands Court Care Homes Ltd
  • Private Owned

Person in charge

  • Francesca Ddungu (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (1)

Visiting

  • Open to visitors - please call the home to arrange a visit.

Parking

  • On-site parking

Orchard House Nursing Home Reviews (67)

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9.5

Orchard House Nursing Home has a Review Score of 9.5 (9.533) out of 10, based on 18 reviews in the last 2 years. Over all time Orchard House Nursing Home has 67 reviews.

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Review from B W (Son of Resident) published on 29 July 2026 Submitted via Postal Card
Overall Experience

The care my mother receives is amazing. All the staff are so helpful and friendly. I'm always impressed by the food, cleanliness and overall care given. My mum loves the regular visit from the singer. I would highly recommend Orchard House.

Reply from Alan Jumaily, Managing Director at Orchard House Nursing Home

Thank you so very much for your kind review. They really are such a great team at Orchard House and care so much for each and every resident. It is an absolute pleasure caring for your mum at Orchard House Nursing Home.

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Review from V R (Friend of Resident) published on 2 May 2026 Submitted via Website
Overall Experience

I have been visiting a friend for a few months and can honestly say this is the nicest most caring home I have been to. The staff are amazing with everyone. It has a real home feel and everyone is treated equally and with respect. They have so many activities the residents can join in. The garden is Beautiful and accessible. I can not fault a thing and feel very blessed my friend is here

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Review from N B (Daughter-in-law of Resident) published on 2 May 2026 Submitted via Website
Overall Experience

My mother in law has been a resident of Orchard House for a few months now and she is very happy and settled. The staff are all outstanding, they really care about their residents and treat them as individuals with respect and dignity. It is obvious that the staff all get on well with one another as well. There is a real homely feel and visitors are made to feel very welcome . There are a number of varied activities and the lady who runs these is absolutely amazing! Excellent and plenty of food and treats , Mum always seems to be eating when I visit! The beautiful garden offers a lovely outdoor space for residents to enjoy. I cannot praise this very well managed home enough.

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Review from Stephen R (Husband of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience

I have nothing but praise for the staff and management of Orchard House Nursing Home. My wife was with them for just a short time but, throughout her time there, she received the care, compassion and personal attention that made her last days easier for her and for us. This is a group of gifted and talented people who are fully patient/resident focused (a rare thing in these times) who I knew would be giving her all the care she needed when I could not be there myself. And, when the end came, they allowed myself and our daughters to stay with her overnight. As a result, when she did pass away it was in the company of those she loved and who loved her; and for that I will be eternally grateful.

Reply from Alan Jumaily, Managing Director at Orchard House Nursing Home

Thank you so very much for your kind words Stephen. It was an absolute pleasure caring for your wife and she is very much missed by the team. They really are a great team at Orchard House and I am glad this has been reflected in your experience.

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Review from Laura W (Granddaughter of Resident) published on 19 January 2026 Submitted via Website
Overall Experience

My Nan has been at Orchard House for over two years, and the staff (past and present) have always been kind, caring, empathetic and hardworking. They have always been great with my nans care, they also make a real effort to keep residents entertained and make special events like Christmas, birthdays, and Bonfire Night extra special and all family members are always invited to be involved. I would highly recommend Orchard House.

Reply from Francesca Ddungu, Registered Manager at Orchard House Nursing Home
Thank you kindly for the review.
Your nan is a pleasure to look after.
It is so nice when you and your family attend , there is a real sense of love. Lots of dancing and laughter had by all.

I will share your feedback with the team.

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Review from Rick K (Son of Resident) published on 14 November 2025 Submitted via Website
Overall Experience

Our mum has been a resident in Orchard House for around 18 months now, and I can honestly say that she has been very well cared for and the staff have been fantastic. Mum is encouraged to take part in activities such as colouring, gentle exercise and skittles, all done in the comfort of her chair. It was the best decision we made to reside her there.

Reply from Alan Jumaily, Managing Director at Orchard House Nursing Home

Thank you for your kind compliments Rick. The team at Orchard House really are impressive and truly care for our residents. Your mum is an absolute pleasure to care for.

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Review from P M (Friend of Resident) published on 5 November 2025 Submitted via Postal Card
Overall Experience

Since the new management a great improvement. No smells. More staff available. Manageress on duty on Sunday.

Reply from Alan Jumaily, Managing Director at Orchard House Nursing Home

Thank you so much for your kind words. We're incredibly proud of our fantastic team, who are always striving to provide the very best care for our residents. You're absolutely right - our housekeeping team ensures the home is always in exceptional condition, and we truly appreciate your recognition...  

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Review from L O (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card
Overall Experience

Can not fault this home at all. My mother came into the home after a fall at home. She is well looked after at all times, and the family has notced a big difference in her out look of life. She interacts with people and is very happy. They also look after us as visitors, always a cup of tea waiting for you, and update us on mum's progress. Mandy has joined as the activities lady and gets everyone joining in which is nice to see.

Reply from Alan Jumaily, Managing Director at Orchard House Nursing Home

Thank you for your kind words. We do have such a great team caring for our residents. Thank you also for your specific mention of Mandy - she will be thrilled to hear this feedback and really has taken the activities on offer to the next level!

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Review from S D (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card
Overall Experience

My mother came into Orchard House after breaking her hip, she never wanted to go into a care home but enjoys herself now and is happy here. She is well looked after with plenty of good food to eat. My family and I are always welcomed whenever we turn up. Really pleased we chose Orchard House.

Reply from Alan Jumaily, Managing Director at Orchard House Nursing Home

Thank you for your kind words. They really are a fantastic team and put care at the heart of everything they do. Its an absolute pleasure caring for your mother!

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Review from Julie P (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card
Overall Experience

I have moved my mum out of this care home. It is the worst home I know. The staff are rude, They treat the residents like prisoners. They laugh at things you are trying to explain and have no care at all.

Reply from Alan Jumaily, Managing Director at Orchard House Nursing Home

We are disappointed by your review, as it does not reflect the caring and supportive environment we provide. Our dedicated team always treats residents with kindness, dignity, and respect, and we take great pride in the exceptional care we deliver. We completely reject your unfounded claims and...  

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Review from S M (Friend of Resident) published on 12 May 2025 Submitted via Postal Card
Overall Experience

My visits to my friend are always met with a warm welcome and my friend always appears well cared for and in a caring and safe environment.

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Review from Jacqueline W (Wife of Resident) published on 8 May 2025 Submitted via Website
Overall Experience
My Husband has settled in happily, the carers are so kind, and visitors are made very welcome. Cannot have picked a better home for my husband to move to.
He loves to join in with activities, and he enjoys the food obviously as he has put on weight.

Thank you everyone.

Reply from Alan Jumaily, Managing Director at Orchard House Nursing Home

Thank you for your kind words. The team at Orchard House Nursing Home are truly fantastic and care for our residents with so much kindness.

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Review from M N (Sister of Resident) published on 14 November 2024 Submitted via Postal Card
Overall Experience
On 30th October I was visiting my brother and there was a celebrity impersonator entertaining the residents. The residents and staff were really enjoying the entertainment. He was excellent, some of the ladies got up to dance with help from staff. The look on these ladies' faces was pure joy to observe, the way they came alive and sang and danced.

The entertainment lady works so hard to help the clients. Also, she had beautifully dressed the dining room for Halloween.

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Review from Sharon L (Niece of Resident) published on 15 October 2024 Submitted via Postal Card
Overall Experience

My aunty has been in Orchard House for many years. It is always so clean and smells really nice. The staff are amazing.

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Review from H P (Granddaughter of Resident) published on 30 August 2024 Submitted via Website
Overall Experience
We have had wonderful experiences when visiting our relative who has been in this care home for some months. We often take our child and the staff are warm and welcoming to us and let him take part in the activities as well to keep him amused as he is so young.
There has been exceptional care in relation to my relative's dietary needs as eating has become more difficult but they ensure she is able to eat proper meals and have the right nutrition.

Overall I would recommend this place to others.

Reply from Alan Jumaily, Managing Director at Orchard House Nursing Home

Thank you for your lovely review and I am so happy to hear about your positive experience. The team at Orchard House really are excellent. They truly get to know our residents and I'm glad that is apparent. Also, the food is always delicious and nutrition for our residents is a key focal point for us.

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Review from Marcus K (Grandson of Resident) published on 20 August 2024 Submitted via Website
Overall Experience

Orchard House takes great care of my nan who was admitted earlier this year. The staff treat her wonderfully and are always there to make sure she is well fed, hydrated, clothed, kept company and more. Cannot recommend this place enough.

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Review from Rob K (Son of Resident) published on 20 August 2024 Submitted via Website
Overall Experience
My mother has been at Orchard House for around six months.
This was the first place we looked at and were so impressed that we made the decision then and there.
The manager and her team are 100% focused on the residents in every way imaginable, therefore we, the families, need not worry at all.
It is always clean and tidy, the residents are fed home-cooked nutritious food and are looked after in every personal way.
There are many activities so the residents aren't just sleeping bored in a chair - Mum is very stimulated and happy and is grateful for the company, particularly the staff.
We are kept informed about anything relating to Mum's care and we're grateful.

I highly recommend this home.

Reply from Alan Jumaily, Managing Director at Orchard House Nursing Home

Thank you for your kind words. Orchard House really is such a fantastic team, and they always go above and beyond for the residents. It's an absolute pleasure caring for your mum!

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Review from Janet W (Wife of Resident) published on 12 August 2024 Submitted via Postal Card
Overall Experience
No complaints about either the staff or your cook's meals.

Appreciate the long opening times though I hope never to turn up before 11-00hrs or come after seven hours.

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Review from L G (Daughter of Resident) published on 2 May 2024 Submitted via Website
Overall Experience

My mum was in Orchard House for some years with dementia and she was cared for extremely well. She was very happy and the team of staff looked after her brilliantly. She became very ill and had end-of-life care and the team was marvellous. They were always there for her every need.

Reply from Ingrid Carley, Manager at Orchard House Nursing Home

Thank you for your kind words. It was an absolute pleasure caring for your mother and she will be very much missed by us all.

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Review from L F (Stepdaughter of Resident) published on 9 February 2024 Submitted via Postal Card
Overall Experience

My step-mum has been diagnosed with double dementia, but is still very aware of her surroundings, and loves a good politics or current affairs discussion! The staff are lovely and can't do enough for the residents, who all seem happy and kept motivated. My step-mum says the food is good, and the surroundings and garden are light and pleasant. I have no problem with recommending this care home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 April 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (0)

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Frequently Asked Questions about Orchard House Nursing Home

What types of Care is Orchard House Nursing Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Orchard House Nursing Home have?

There are 30 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Orchard House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Orchard House Nursing Home to the centre of Bexhill-on-Sea?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orchard House Nursing Home to verify any information. View our terms and conditions. Orchard House Nursing Home has an Enhanced Service -more info.