






Orchard House is a modern fully equipped nursing home which specialises in high-quality dementia care.
As a small home looking after a maximum of 32 residents, the professional, highly experienced and friendly team are able to deliver truly personalised, bespoke care putting residents at the centre of everything they do. With high staffing ratios, residents benefit from all the attention and care they need and become part of the Orchard House...
Care Provided by Orchard House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
If a resident is eligible for FNC, this is not included in the above figure.
The price(s) shown are provided by the care home. Contact Orchard House Nursing Home for full pricing details and T&Cs.
Contact Orchard House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Southlands Court Care Homes Ltd
- Private Owned
Person in charge
- Francesca Ddungu (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (1)
Visiting
- Open to visitors - please call the home to arrange a visit.
Parking
- On-site parking
Orchard House Nursing Home Reviews (67)
Orchard House Nursing Home has a Review Score of 9.5 (9.533) out of 10, based on 18 reviews in the last 2 years.
Over all time Orchard House Nursing Home has 67 reviews.
The care my mother receives is amazing. All the staff are so helpful and friendly. I'm always impressed by the food, cleanliness and overall care given. My mum loves the regular visit from the singer. I would highly recommend Orchard House.
Thank you so very much for your kind review. They really are such a great team at Orchard House and care so much for each and every resident. It is an absolute pleasure caring for your mum at Orchard House Nursing Home.
I have been visiting a friend for a few months and can honestly say this is the nicest most caring home I have been to. The staff are amazing with everyone. It has a real home feel and everyone is treated equally and with respect. They have so many activities the residents can join in. The garden is Beautiful and accessible. I can not fault a thing and feel very blessed my friend is here
My mother in law has been a resident of Orchard House for a few months now and she is very happy and settled. The staff are all outstanding, they really care about their residents and treat them as individuals with respect and dignity. It is obvious that the staff all get on well with one another as well. There is a real homely feel and visitors are made to feel very welcome . There are a number of varied activities and the lady who runs these is absolutely amazing! Excellent and plenty of food and treats , Mum always seems to be eating when I visit! The beautiful garden offers a lovely outdoor space for residents to enjoy. I cannot praise this very well managed home enough.
I have nothing but praise for the staff and management of Orchard House Nursing Home. My wife was with them for just a short time but, throughout her time there, she received the care, compassion and personal attention that made her last days easier for her and for us. This is a group of gifted and talented people who are fully patient/resident focused (a rare thing in these times) who I knew would be giving her all the care she needed when I could not be there myself. And, when the end came, they allowed myself and our daughters to stay with her overnight. As a result, when she did pass away it was in the company of those she loved and who loved her; and for that I will be eternally grateful.
Thank you so very much for your kind words Stephen. It was an absolute pleasure caring for your wife and she is very much missed by the team. They really are a great team at Orchard House and I am glad this has been reflected in your experience.
My Nan has been at Orchard House for over two years, and the staff (past and present) have always been kind, caring, empathetic and hardworking. They have always been great with my nans care, they also make a real effort to keep residents entertained and make special events like Christmas, birthdays, and Bonfire Night extra special and all family members are always invited to be involved. I would highly recommend Orchard House.
Your nan is a pleasure to look after.
It is so nice when you and your family attend , there is a real sense of love. Lots of dancing and laughter had by all.
I will share your feedback with the team.
Our mum has been a resident in Orchard House for around 18 months now, and I can honestly say that she has been very well cared for and the staff have been fantastic. Mum is encouraged to take part in activities such as colouring, gentle exercise and skittles, all done in the comfort of her chair. It was the best decision we made to reside her there.
Thank you for your kind compliments Rick. The team at Orchard House really are impressive and truly care for our residents. Your mum is an absolute pleasure to care for.
Since the new management a great improvement. No smells. More staff available. Manageress on duty on Sunday.
Thank you so much for your kind words. We're incredibly proud of our fantastic team, who are always striving to provide the very best care for our residents. You're absolutely right - our housekeeping team ensures the home is always in exceptional condition, and we truly appreciate your recognition...
Can not fault this home at all. My mother came into the home after a fall at home. She is well looked after at all times, and the family has notced a big difference in her out look of life. She interacts with people and is very happy. They also look after us as visitors, always a cup of tea waiting for you, and update us on mum's progress. Mandy has joined as the activities lady and gets everyone joining in which is nice to see.
Thank you for your kind words. We do have such a great team caring for our residents. Thank you also for your specific mention of Mandy - she will be thrilled to hear this feedback and really has taken the activities on offer to the next level!
My mother came into Orchard House after breaking her hip, she never wanted to go into a care home but enjoys herself now and is happy here. She is well looked after with plenty of good food to eat. My family and I are always welcomed whenever we turn up. Really pleased we chose Orchard House.
Thank you for your kind words. They really are a fantastic team and put care at the heart of everything they do. Its an absolute pleasure caring for your mother!
I have moved my mum out of this care home. It is the worst home I know. The staff are rude, They treat the residents like prisoners. They laugh at things you are trying to explain and have no care at all.
We are disappointed by your review, as it does not reflect the caring and supportive environment we provide. Our dedicated team always treats residents with kindness, dignity, and respect, and we take great pride in the exceptional care we deliver. We completely reject your unfounded claims and...
My visits to my friend are always met with a warm welcome and my friend always appears well cared for and in a caring and safe environment.
He loves to join in with activities, and he enjoys the food obviously as he has put on weight.
Thank you everyone.
Thank you for your kind words. The team at Orchard House Nursing Home are truly fantastic and care for our residents with so much kindness.
The entertainment lady works so hard to help the clients. Also, she had beautifully dressed the dining room for Halloween.
My aunty has been in Orchard House for many years. It is always so clean and smells really nice. The staff are amazing.
There has been exceptional care in relation to my relative's dietary needs as eating has become more difficult but they ensure she is able to eat proper meals and have the right nutrition.
Overall I would recommend this place to others.
Thank you for your lovely review and I am so happy to hear about your positive experience. The team at Orchard House really are excellent. They truly get to know our residents and I'm glad that is apparent. Also, the food is always delicious and nutrition for our residents is a key focal point for us.
Orchard House takes great care of my nan who was admitted earlier this year. The staff treat her wonderfully and are always there to make sure she is well fed, hydrated, clothed, kept company and more. Cannot recommend this place enough.
This was the first place we looked at and were so impressed that we made the decision then and there.
The manager and her team are 100% focused on the residents in every way imaginable, therefore we, the families, need not worry at all.
It is always clean and tidy, the residents are fed home-cooked nutritious food and are looked after in every personal way.
There are many activities so the residents aren't just sleeping bored in a chair - Mum is very stimulated and happy and is grateful for the company, particularly the staff.
We are kept informed about anything relating to Mum's care and we're grateful.
I highly recommend this home.
Thank you for your kind words. Orchard House really is such a fantastic team, and they always go above and beyond for the residents. It's an absolute pleasure caring for your mum!
Appreciate the long opening times though I hope never to turn up before 11-00hrs or come after seven hours.
My mum was in Orchard House for some years with dementia and she was cared for extremely well. She was very happy and the team of staff looked after her brilliantly. She became very ill and had end-of-life care and the team was marvellous. They were always there for her every need.
Thank you for your kind words. It was an absolute pleasure caring for your mother and she will be very much missed by us all.
My step-mum has been diagnosed with double dementia, but is still very aware of her surroundings, and loves a good politics or current affairs discussion! The staff are lovely and can't do enough for the residents, who all seem happy and kept motivated. My step-mum says the food is good, and the surroundings and garden are light and pleasant. I have no problem with recommending this care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Orchard House Nursing Home
What types of Care is Orchard House Nursing Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Orchard House Nursing Home have?
There are 30 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Orchard House Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Orchard House Nursing Home to the centre of Bexhill-on-Sea?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
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