Orchard House

The manager and staff provide a caring and welcoming residence. My relative was reluctant and difficult before becoming a resident. She now says that she is very happy and quite content to live there. Family and friends are always welcome anytime and can join residents for a meal or activity. The food is homemade to a good standard and plentiful, all diets catered for. The staff readily listen to any concerns. We are happy and relieved to have found such a lovely place for our family member.

After some investigation around the area, we found Orchard House for my father who was suffering from Dementia. Although he was only with Orchard House for 2 months we found the management and staff to be very caring, friendly and supportive of Dad's needs.
We would not hesitate to recommend Orchard House to any potential future clients.

The staff are very friendly and seem really to care for the residents. The home is always odour free. The food - I am usually offered lunch when I visit is wholesome and fresh. With the rapid approach of the IT competent generations I am glad to hear that WiFi will be installed. This will enable visitors to use iPads to show residents family photos and increasingly allow residents whether or not suffering dementia to link with the outside world using their own devices and/or with the help of the staff.

Mum settled into Orchard House very quickly. I feel reassured that she is being well cared for in a safe environment. Mum is happy with her room and continues to have her own hairdresser visit regularly. The lovely garden is easily accessible through the conservatory. Mum is encouraged to hold on to her independence with support always there when required. I have always been made to feel welcome when visiting.

My mother moved in to Orchard House in October 2015. She has settled in really well and I feel very happy knowing Mum is safe and being looked after. She praises the home cooked food and joins in the varied activities that are offered each day. The staff have all gone out of their way to make Mum feel safe, happy and cared for and are invariably so friendly and welcoming to us when we visit. We are always offered tea/coffee and cakes and any problems are discussed with us and then acted upon very quickly. Orchard House feels like a large friendly family home and I do not think I could have found a better care home anywhere in Bexhill. Ollie the resident cat is the icing on the cake!

My Father spent the last four months of his life at Orchard House, it having been suggested by Social Care. I knew immediately I set foot in the home that it was well managed and a safe environment for him, I was very comfortable leaving him in their care.

My mother is 90, has limited mobility and dementia. She has been living at Orchard House for 8 months and enjoys the company of the residents and staff. She does get confused about things sometimes but the staff are very caring and helpful. The atmosphere is like a big family and reassuring for both residents and their families.
I am happy with the care that my mother receives and would recommend Orchard House to anyone.