Orchard House Nursing Home

St John's Road, Bexhill-on-Sea TN40 2EE
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9.5 61 Reviews
  • Orchard House Nursing Home, Bexhill-on-Sea
Orchard House is a modern fully equipped nursing home which specialises in high-quality dementia care.

As a small home looking after a maximum of 32 residents, the professional, highly experienced and friendly team are able to deliver truly personalised, bespoke care putting residents at the centre of everything they do. With high staffing ratios, residents benefit from all the attention and care they need and become part of the Orchard House family.

Their ethos is to maximise residents' quality of life and independence whilst protecting their privacy and dignity.

The home offers home cooked meals and residents enjoy freshly cooked, nutritious meals using high quality, locally sourced ingredients. Residents with special dietary requirements are catered for and residents are encouraged to contribute to the development of the menus.

Orchard House has a dedicated Activities Co-ordinator who ensures there is a full schedule of activities available to the residents every day to maintain physical and mental wellbeing and keep residents stimulated.

There is hairdressing available on site in the salon as well as visiting chiropodists, physiotherapists and opticians. Residents can choose their GP and Orchard House has links with all local GPs in Bexhill.
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Care Provided by Orchard House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1400
  • Self-Funded Nursing Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Nursing Care: from £1400
  • RESPITE Self-Funded Nursing Dementia Care: from £1400

If a resident is eligible for FNC, this is not included in the above figure.

These prices are only a guideline, please contact Orchard House Nursing Home to find out the exact price for your requirements.

Contact Orchard House Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Orchard House Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Southlands Court Care Homes Ltd

Person in Charge

  • Francesca Ddungu (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (1)

Visiting

  • Open to visitors - please call the home to arrange a visit.

Parking

  • On-site parking

Orchard House Nursing Home Reviews (61)

9.5

Orchard House Nursing Home has a Review Score of 9.5 (9.515) out of 10, based on 17 reviews in the last 2 years.
Over all time Orchard House Nursing Home has 61 reviews.

Overall Experience
  • 41
  • 16
  • 2
  • 0
  • 2
Date Published
  • 61
  • 5
  • 7
  • 17
  • 44
Reviewer Connection to Orchard House Nursing Home
  • 23
  • 7
  • 6
  • 5
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from David S (Son of Resident) published on 31 July 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is 90, has limited mobility and dementia. She has been living at Orchard House for 8 months and enjoys the company of the residents and staff. She does get confused about things sometimes but the staff are very caring and helpful. The atmosphere is like a big family and reassuring for both
residents and their families.
I am happy with the care that my mother receives and would recommend Orchard House to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.515)

Overview of Review Score

The Review Score of 9.5 (9.515) out of 10 for Orchard House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.515 for Orchard House Nursing Home is calculated as follows: ( (143 Excellents x 5) + (41 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) + (11 Very Poors x 1) ) ÷ 200 Ratings = 4.515
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Orchard House Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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