One Family Hub Ltd

344 South Coast Road, Telscombe Cliffs, Peacehaven BN10 7EW
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8.9 4 Reviews
  • One Family Hub Ltd, Peacehaven
Homescare Ltd -Peacehaven brings comfort and excellent care to residents.   

Skilled staff give residents support and respect.

Residents take part in social activities and there are also lots of relaxing spaces.

Nutritious food is served for residents.

Care Provided by One Family Hub Ltd

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 17 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1800
  • Self-Funded Residential Dementia Care: £1300 – £1800
  • RESPITE Self-Funded Residential Care: £1300 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1800
The price(s) shown are provided by the care home. Contact One Family Hub Ltd for full pricing details and T&Cs.

Contact One Family Hub Ltd to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact One Family Hub Ltd to confirm what's included and get a personalised quote:

Good to Know

Owner

  • One Family Hub Ltd
  • Privately Owned

Person in Charge

  • Emilia Miarka (Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (17)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors/Family are welcome anytime

Parking

  • Off road parking

8.9

One Family Hub Ltd has a Review Score of 8.9 (8.926) out of 10, based on 3 reviews in the last 2 years.
Over all time One Family Hub Ltd has 4 reviews.

Overall Experience
  • 3
  • 1
  • 0
  • 0
  • 0
Date Published
  • 4
  • 3
  • 3
  • 3
  • 1
Reviewer Connection to One Family Hub Ltd
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from Bev H (Daughter of Resident) published on 9 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been resident here for 12 months, he has Alzheimer's and other issues. I was so worried about having him put in a home as he had lived with me for nine years. I shouldn't have worried he loves it here. The staff are amazing with him and he is clearly well looked after. He loves the food and
entertainment that's provided. I can't recommend highly enough. It changed hands recently and has been improved greatly as far as living areas and the organisation of invoicing is efficient and friendly always. Definitely a five stars from our family
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Review from D R (Daughter-in-law of Resident) published on 29 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are all very friendly and get to know the clients well. Care is tailored to individuals needs, leaving you knowing your loved one is safe and made to feel as welcome as possible. Any (reasonable) requests are usually fulfilled. A lot of renovations have happened recently which has made things
more homely. I would recommend this home to friends looking for care of relatives.
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Review from Sarah J (Friend of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
One Family Hub has been great, the whole team are lovely, super kind and friendly. The home itself is very well managed and is kept clean and tidy. Nothing is too much trouble. They call and email with updates. You can visit whenever. Would recommend.
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Review from R R (Daughter of Resident) published on 27 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a wonderful caring, homely place Roclyns is. Our mother spent the last few months of her life in the care home, and we as a family were so relieved and grateful for the loving care she received. All the staff went 'over and above'. Mum was waited on as though she was staying in a 5* hotel, constantly
being taken 'treat' trays to try to encourage her to eat. The whole family were welcome to visit, including the great grandchildren - they loved joining in the singing. The family dogs were encouraged along as well. A proper 'home'.
Thank you one and all!
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Current Review Score: 8.9 (8.926)

Overview of Review Score

The Review Score of 8.9 (8.926) out of 10 for One Family Hub Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.794 for One Family Hub Ltd is calculated as follows: ( (27 Excellents x 5) + (7 Goods x 4) ) ÷ 34 Ratings = 4.794
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.132 Points relating to the number of positive Reviews for One Family Hub Ltd is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4. 3 Positive Reviews ÷ 3.4 = 0.882
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Nov 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about One Family Hub Ltd

What types of Care is One Family Hub Ltd registered for?

Older Person Care, Dementia, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does One Family Hub Ltd have?

There are 17 Single Rooms.

What are the Facilities & Services at One Family Hub Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is One Family Hub Ltd to the centre of Peacehaven?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact One Family Hub Ltd to verify any information. View our terms and conditions. One Family Hub Ltd has an Enhanced Service - more info.