Grosvenor Lodge

40 Old Shoreham Road, Hove BN3 6GA
Review Us
9.7 25 Reviews
  • Grosvenor Lodge, Hove
Grosvenor Lodge in Brighton caters for older people, those living with dementia and mental health problems including those detained under the Mental Health Act.

The home aims to offer skilled care to treat all people who live, work and visit the home with respect at all times.

Staff encourage the right of independence of all residents, while also looking after their best interest to a more fulfilling life under care.

They also respect individual requirements for privacy at all times and treat all information relating to residents in a confidential manner.

The home recognises the individual need for personal fulfilment and offer individualised programmes of activity to meet the needs of residents.

At Grosvenor Lodge you can relax in the multiple lounges with a choice to listen to music, watch TV or sit quietly reading or reminiscing with family. There is a large garden to the rear which is well tended and allows the residents to enjoy the weather when possible with garden parties held for special events.

All nutritious meals are prepared on-site with any dietary needs taken into consideration.

Show Grosvenor Lodge on the Map

Care Provided

Type of Service

    Residential Home
  • For a maximum of 31 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1650
  • Self-Funded Residential Dementia Care: £1200 – £1650

These prices are only a guideline, please contact Grosvenor Lodge to find out the exact price for your requirements.

Good to Know

Owner

  • Maria Holliday-Welch

Person in charge

  • Kim Long (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (2)

Visiting

  • Please phone the Care Home before visiting to book an appointment to see the Registered Manager and be given a tour of the Care Home to cause as little disturbance to the current residents as possible.

Parking

  • At the Care Home there is parking at the side of the building and when this is full there is pay and display on the street.

Grosvenor Lodge Reviews (25)

Total of 25, showing 1-20
9.7

Grosvenor Lodge has a Review Score of 9.7 (9.740) out of 10, based on 11 reviews in the last 2 years. Over all time Grosvenor Lodge has 25 reviews.

Overall Experience

  • 24
  • 1
  • 0
  • 0
  • 0

Date Published

25
3
4
11
14

Review from Amelia M (Daughter of Resident) published on 1 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I looked at a lot of homes before I settled on Grosvenor Lodge and I haven't been disappointed. The place is full of life - everyone is so friendly and it feels homely and not institutional at all. The staff are kind, caring and attentive, the activities are brilliant and the food is home-cooked and
lovely. Whilst there is a very welcoming and informal approach it is supported by high professional standards and excellent communication between staff - it doesn't matter who answers the door, they know where my mum is and how she's doing. If I mention in passing that I'm worried about her health, by the time I've got to the office to make it official, they've already arranged a doctor's appointment. They have gone above and beyond to settle my mum in, even painting one of her walls bright pink. Nothing is too much trouble. It has been a tough old time and I feel personally supported. I can't thank the team at Grosvenor Lodge enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sharon P (Daughter of Resident) published on 7 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose this home for my mum as I was really impressed wth the aesthetics and bright appearance of the home. Since being there (1 year) I have been delighted with the care and attention of the staff who look after her. They are always cheerful and welcoming and it seems to be a lovely environment for
the residents with lots of activities and celebrations well planned ie Christmas, Mother's Day & Valentines.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Yvette S (Wife of Resident) published on 22 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Grosvenor Lodge took fantastic care of my husband while he was with them with complex health issues. He was well supported from the start. It is a very warm and caring atmosphere with lots of activities on offer, consistent staff you get to know and trust. The food is home cooked and varied
and healthy. Couldn't have asked for a better place. They all went above and beyond. No time spared to feel welcome and listened to. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mary C (Daughter of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a very difficult decision for our family to place my mother into a care home but unfortunately, like many people experiencing Alzheimer's became too difficult for us to give her the care she really needed. It turned into the best decision we made because we have total peace of mind that she is
safe and cared for by the home. It means that we can spend quality time with our mother now instead of the stressful situations we were dealing with. The home is really lovely, rooms are well kept, entertainment is really fun for the residents, staff and management are friendly and communicate well with us. Overall we are very happy with the care she receives under quite difficult circumstances due to the illness.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L C (Daughter of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well-run care home that listens to relatives and puts the residents at the heart of its care. Understands Dad's needs and ensures his quality of life is as good as it can be.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian H (Son of Resident) published on 24 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has now been here three and a half years and throughout this time he has always felt comfortable with all his needs met. From our view we see the effort and organisation put in place to cover all this. Credit goes to all the support staff and management. The pet visits bring a nice smile to his
face.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deby M (Daughter of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support my mother receives is excellent. All teh staff are great. The home itself is lovely and always clean. Nothing is too much for any requests I have made. Management are approachable and friendly. The family are so reassured that our mum is treated with respect and dignity. I cannot
praise everything enough and have recommended this care home to friends.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gary P (Son of Resident) published on 21 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is resident and has been for the past 4-5 years. My father has also been resident. Our experience with my parents' treatment has been wonderful. The staff are so caring at all times, treating them with dignity, keeping them entertained and most importantly my parents were always clean and
fresh.
We are kept updated with any health problems that may occur by the management team. So that familiarity and bonding is built up with residents, generally my parents are allocated their own carer to wash and dress them each day. The carer then builds trust and friendship, which develops over months and years having the same carer.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol A (Sister of Resident) published on 8 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Grosvenor Lodge Care Home to be very well run. Excellent contact with management who know all their residents very well. All staff appear to be very kind and patient with residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul S (Husband of Resident) published on 8 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife entered Grosvenor Lodge in May 2022. Her Alzheimer's was causing memory problems with the addition of bouts of aggression and incontinence. Inevitably, the memory continues to deteriorate, but with the excellent care provided the aggression has largely been brought under control with added medication
when needed. I have the highest regard of the management and staff at Grosvenor Lodge. The care and attention is evident at all times. This year, 2023, has seen a complete refurbishment with fresh paintwork, new flooring etc.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Senis S (Son of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As with most people, I was full of mixed feelings about delivering my mum into the care of others. I shouldn't have. My mum's care has been first-class all the way. I'm full of gratitude for the consistent professionalism and especially the level of care from the whole team. My mum has actually thrived
in the Grosvenor Lodge, and I probably see her smile and laugh more now than in a long time. The care given has ensured she has kept her independence and is now a person who enjoys joining in with games and activities. Her needs are met in all ways, and I'm always grateful to the whole team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A C (Relative of Resident) published on 16 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relative has Dementia, and it was with a sad heart they had to be placed in a care home. A big thank you to the staff of Grosvenor Lodge for treating him with dignity and caring for him so well, which has made us feel happier with this decision knowing his needs are met, and he is safe in a happy
environment. (They really do have to understand the ups and downs of dementia to be able to deliver this level of care!).
He is happy with his spacious and bright room and gets on very well with the staff, who know that he loves biscuits with his numerous cups of tea!
A very big thank you to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jon T (Son of Resident) published on 23 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my family cannot tell you enough how pleased we are with your care home. Every time we have visited or phoned everyone who has answered the phone or spoken to us face to face has been brilliant, our dad seems very happy there. He’s also well kept every time we have visited.
Thank you to
everyone involved. Thank you so much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dion T (Son of Resident) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family cannot fault anything with this care home, the staff go above and beyond all of our expectations and I know my Dad is safe and well looked after, he’s always well kept, happy and always has a smile on his face. Thank you to all involved at Grosvenor Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David M (Brother of Resident) published on 20 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot review all facilities as covid precautions mean I have not seen all of them. I can only really review the care and the staff and they have been excellent throughout the time my sister has been in the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sharon P (Daughter of Resident) published on 20 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were reluctant to place my mother in care but we couldn’t cope at home any longer. They have made my mother so welcome she is so well looked after here. The staff are wonderful both with her and us when we make our visits. Couldn’t ask for a better safe place for her to be. Thank you to everyone
that works there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Donna A (Daughter of Resident) published on 19 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Grosvenor Lodge for three and a half years now. Each and every member of staff are so dedicated, kind and caring and I honestly feel content and happy knowing that my mum is being loved and cared for by people who have a real understanding of Alzheimer's. The staff are angels and I'm
not sure what I'd do without them. I cannot recommend Grosvenor Lodge enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicki D (Wife of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than happy my husband is being well cared for by a friendly, efficient and kind team of staff. The care home is bright and airy and my husband's room has all his essential needs. He is safe and well-looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P T (Husband of Resident) published on 8 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident in Grosvenor Lodge since July 2018. She is now in advanced stage of dementia and has been treated and shown every kindness and care since she arrived at the home.
I cannot speak highly enough of the staff and management of the home who have been operating under extreme pressure
for the last couple of years due to the pandemic.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pat L (Sister of Resident) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was at a different care home but he never really settled. However, he was happy and settled in a very short time at this care home. My family and I have been very impressed by the friendliness, care and capabilities of all the staff there. The cleanliness there is exceptional. I looked at
several care homes before finding this one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Grosvenor Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Grosvenor Lodge is calculated as follows: ( (101 Excellents x 5) + (26 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 131 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Grosvenor Lodge is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jan 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Grosvenor Lodge

What types of Care is Grosvenor Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Grosvenor Lodge have?

There are 27 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Grosvenor Lodge?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Grosvenor Lodge to the centre of Hove?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grosvenor Lodge to verify any information. View our terms and conditions. Grosvenor Lodge has an Enhanced Service - more info.