Grosvenor Lodge

40 Old Shoreham Road, Hove BN3 6GA
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9.7 25 Reviews
  • Grosvenor Lodge, Hove
Grosvenor Lodge in Brighton caters for older people, those living with dementia and mental health problems including those detained under the Mental Health Act.

The home aims to offer skilled care to treat all people who live, work and visit the home with respect at all times.

Staff encourage the right of independence of all residents, while also looking after their best interest to a more fulfilling life under care.

They also respect individual requirements for privacy at all times and treat all information relating to residents in a confidential manner.

The home recognises the individual need for personal fulfilment and offer individualised programmes of activity to meet the needs of residents.

At Grosvenor Lodge you can relax in the multiple lounges with a choice to listen to music, watch TV or sit quietly reading or reminiscing with family. There is a large garden to the rear which is well tended and allows the residents to enjoy the weather when possible with garden parties held for special events.

All nutritious meals are prepared on-site with any dietary needs taken into consideration.

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Care Provided

Type of Service

    Residential Home
  • For a maximum of 31 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1650
  • Self-Funded Residential Dementia Care: £1200 – £1650

These prices are only a guideline, please contact Grosvenor Lodge to find out the exact price for your requirements.

Good to Know

Owner

  • Maria Holliday-Welch

Person in charge

  • Kim Long (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (2)

Visiting

  • Please phone the Care Home before visiting to book an appointment to see the Registered Manager and be given a tour of the Care Home to cause as little disturbance to the current residents as possible.

Parking

  • At the Care Home there is parking at the side of the building and when this is full there is pay and display on the street.

Grosvenor Lodge Reviews (25)

Total of 25, showing 21-25
9.7

Grosvenor Lodge has a Review Score of 9.7 (9.740) out of 10, based on 11 reviews in the last 2 years. Over all time Grosvenor Lodge has 25 reviews.

Overall Experience

  • 24
  • 1
  • 0
  • 0
  • 0

Date Published

25
3
4
11
14

Review from Julia L (Daughter-in-law of Resident) published on 24 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are wonderful with the residents and look after them with loving care. They have my utmost respect and admiration. Grosvenor Lodge is a great credit to the owner and also the manager. It is a model that all residential homes would do well to copy. 2 other residents are there on my recommendation!

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Review from Pam L (Wife of Resident) published on 11 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Grosvenor Lodge is an excellent home, the staff treat residents and visitors with care and respect, they are always happy and have lots going on to entertain. The rooms are beautiful and calm.

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Review from K J (Daughter of Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family are very happy with the care at Grosvenor Lodge. Staff extremely caring and attentive to make sure our mother is ok. Any special needs are accommodated and should any concerns arise they are dealt with promptly. It is a well-run home with extremely good and kind carers.

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Review from Roy B (Husband of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are always treated well by the staff when we arrive. We are informed if there are any problems.
The family are happy with their mothers care. When we arrive we are offered refreshments. The staff are always very helpful.

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Review from Anne-Marie L (Daughter of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in this care home are truly amazing. I could not wish for better caring and support for my mum. They have exceeded all my expectations. I am forever grateful to them. They are so obviously committed to what they do. I would recommend Grosvenor Lodge to anyone.

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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Grosvenor Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Grosvenor Lodge is calculated as follows: ( (101 Excellents x 5) + (26 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 131 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Grosvenor Lodge is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jan 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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