Autumn Lodge

35-39 Rutland Gardens, Autumn Lodge, Hove BN3 5PD

Autumn Lodge specialise in 24-hour care for forgetful, confused, elderly people in a luxury, safe and secure hotel environment. They offer a high standard of friendly, individual personal care. Autumn Lodge is a registered Care Home Hotel specializing in E.M.I dementia care and is able to offer accommodation across a wide range of ages from the young 50+ to the young at heart 100+, offering short holidays, convalescence and respite care and long term permanent placements.

Owner: Bravery Care

Person in charge: Christian Bravery (Registered Manager)

Local Authority / Social Services: Brighton & Hove City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 24

Shared Rooms: 6

Rooms with ensuite WC: 21

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Autumn Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.7 (maximum of 10) for Autumn Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Autumn Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.771 for Autumn Lodge is calculated as follows: ( (38 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.917 Points relating to the number of positive Reviews for Autumn Lodge is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 3 Reviews ÷ 7.2 Target = 0.417

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.7 Autumn Lodge has a Review Score of 8.7 (8.688) from 4 Reviews


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Autumn Lodge?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Autumn Lodge

  • Daughter of Resident/Service User
    3
  • Wife of Resident/Service User
    1

Autumn Lodge is exceptional. Everyone is treated with warmth, respect and understanding with ALL staff going out of their way to ensure the wellbeing of residents – and their family! We're so fortunate to have found Autumn Lodge and instantly knew that it was the right place for Mum to be. Mum has later stage dementia and she's lived here for eight years; I know that as her illness progresses they'll not abandon her.

The home is maintained to a very high standard yet it is undoubtedly everyone's comfortable home, not just somewhere they happen to live. Personal care, nutrition and involvement in social activities are all treated as equally important to the happiness of the residents and if someone wants to spend the day in bed (a favourite activity of Mum's!) That's fine too; care is not stinted just because they are in their own room. Continued monitoring of health is exceptional too and I think it is fair to say that Mum is happier and has thrived in recent years because of their care.

How likely would you be to recommend Autumn Lodge? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

In April 2014, following emergency respite care, I was told my husband would not be able to return home. Following several viewings, Autumn Lodge was the secure home I was looking for. It is in every sense a home, and we were warmly welcomed to join the special Autumn Lodge family. Every member of staff engages and cares for the residents. From housekeeping, kitchen, maintenance etc, they all fully enter into the spirit of caring. Residents enjoy a lively, stimulating, happy and safe atmosphere. Every birthday is celebrated. Christmas parties, summer barbecues, afternoon and morning tea and coffee mornings are enjoyed by us all. I was heartbroken when I could no longer look after Brian but I soon realised that at last we were both being cared for.

How likely would you be to recommend Autumn Lodge? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

This wonderful care home which specialises in Alzheimer's gives peace of mind to relatives. The staff are caring, compassionate and very well trained. Visitors can pop in at any time, food is plentiful and of excellent quality; being all cooked on the premises. Nobody is left in their room all day and everybody is encouraged to join in with the daily afternoon events. The buildings and lovely gardens are all maintained to the highest standard. We count ourselves very lucky to have a place there.

How likely would you be to recommend Autumn Lodge? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Words cannot express how well this home look after their residents the staff are exceptional and the management team are excellent we all know when managers perform well so do the staff. The activities are well-structured family and friends are always welcome and one can always see how well patients are treated, daily efforts are met by gathering all in the main lounges after personal cleaning ready for the day ahead. My father was there for two years and when things got bad and he needed one to one treatment they provided this and did not refer him to a rest home as their duty of care was for long-standing residents other homes just disrupt them by moving them into a nursing home. Autumn Lodge offered nursing care till the end to existing residents. I have known of other homes via friends in Hove when patients have been made to move and only lived for very few weeks.

How likely would you be to recommend Autumn Lodge? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

Submit a Review for Autumn Lodge

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Contact Details

Please provide your details as we may contact you to verify this review. Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website, the care provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers. It can take up to 30 days for a review to be published or deemed non-compliant.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please do not use names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are currently no awards/recognitions posted yet for Autumn Lodge

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Autumn Lodge