Crossways Residential Care Home

Crossways is excellently well run, with excellent communication between staff and family members. We are so grateful to the Crossways manager and his team for making Mum's final years so happy and contented.

I cannot recommend Crossways highly enough. The amazing team are led from the front by an equally amazing manager who is just as likely to be seen assisting the residents or serving meals as sat in an office. The staff are courteous, kind and always smiling, and the activities coordinator always has great ideas to encourage people to participate, whether that's painting, exercises or a quiz. The food is good and plentiful and there's always a cup of tea going! We are so glad to have found Crossways for our lovely Mum.

Overall we are very happy and would recommend.

I can not thank Crossways enough for caring for my Dad in his last two months. My Dad wanted for nothing due to the staff's caring nature, attentiveness and love. We found all to be superb. Manager Kalvin was great at keeping me up to date, and my dads 'right hand man', Manu, had a special bond. A warm welcome from staff was also on hand with every visit. Lastly, thanks to Chef Glenn for his amazing, wholesome meals, which were a real highlight.

I have been very happy in this care home - it couldn't be any better. The staff has always been helpful and have put my mind at ease if I have been worried about my anxiety. Food is very good. I would always recommend this home to any friends and anyone thinking of getting their friends and parents into this lovely and relaxing care home.

I cannot speak highly enough of the care and compassion shown to my husband, especially during the later days of his life at Crossways, for which I shall always be grateful. I rate them over 100% and highly recommend.

My mother lived at Crossways for over 7 years, initially as respite and then permanently. The size and location of Crossways make it feel like a family home, and it is easy to integrate and get to know everyone. The management team and staff are excellent, well trained, friendly and compassionate. They treated my mother as an individual and I always felt that she was safe and secure and well cared for. The home is well run with plenty of facilities and social activities. I was always kept informed of any health issues and the team made sure that she received any medication required or visits from the Dr. I can highly recommend Crossways to anyone looking for respite or permanent care.

My mother has been a resident at Crossways for over 3 years and has always been treated with great dignity and kindness. The staff are diligent and competent, as well as ethereal caring. Crossways is managed so well - good organisation is a friendly, homely environment. I would recommend Crossway to anyone. The staff are the best.

When I stepped inside the door of Crossways Residential Care Home, I knew this was the right place. Since then, received every care. All attention needed, reaching 100 years. What more can be said?

After two weeks in A&E then the trauma ward with 7 broken ribs and a broken scapula my daughters found Crossways Care Home for me to spend 2 weeks recuperating and aid my recovery. I found the home light, fresh, and airy, and to my relief did not smell like the usual old people's home. The cook served us excellent, nutritious home-cooked meals and I often had seconds. The staff were lovely, caring, helpful, and always friendly. Weather permitting I was usually enjoying the colourful garden. The manager was very hands-on, involved in the day-to-day running of the home, and always ready for a friendly chat.

My mum was looked after magnificently by all the staff at Crossways Residential Care Home for 16 months. The staff all looked after also Mama's relatives-they know us and understood us and cared for us all. The staff all accepted Mama into the Crossways family. I cannot sufficiently thank them all for all the love and care that they afforded to Mama and her family. If I had to spend my last days in a care home, I will only be too happy to spend them in Crossways.

Crossways Care Home is a well-run and very welcoming home from home. Mum soon settled there and enjoyed having company and joining in with the activities. Her care was always gentle and kind, staff did all they could to make sure she was comfortable. Her end-of-life care also deserves much praise, there was always good communication with the family. Thank you all.

Crossways Residential Care Home was always so lovely to Mum and to us. Shortly after moving in, Mum became bedridden and needed a lot of care. The staff were always so kind to us and we knew they were doing their best for our mum. We were totally informed at all times and felt confident that Mum was in the best place. Towards the end of her life, it was obviously a very difficult time for us all and it helped that we were reassured along the way and able to spend as much time as we needed with her right up to the end.

Mum passed away at Crossways as was her wish and could not have had better care during her final weeks when everyone made sure of her comfort. I cannot thank them enough.

I thoroughly recommend Crossways Residential Care Home.

I have been a resident here for over four years and have always been very happy and contented. The staff - from management down have all been loving and caring, no matter what. Our families have been included also. I cannot praise them enough.

Exceptional care and compassion from highly professional, friendly and thoughtful staff.

I was encouraged to apply to Crossways Cre Home in Lindfield, West Sussex for my husband to stay for respite care, this was due to me not being able to look after him at home anymore. Within a very short time, I was able to take him in after the manager had visited our home to take the necessary details required, I was then able to rest and knew he was safe and well cared for. He is now able to stay full time and I can say that I cannot find any fault that does not give me every confidence that this was the very best for him. I have received care and support myself and all the staff are so kind, professional and cheerful. He has settled well and they are doing more than I would expect.

I have been very happy here and well looked after by all the staff. I recommend the home to anybody.

Finally, I can see when I visited recently that they are doing all they can to be Covid safe.