Oban House

Upon ringing the bell to enter the building, I am greeted by a friendly face. The staff are always kind to me and go out of their way to make me comfortable, with a welcome cup of tea. I come every Sunday to see a good friend of mine. I notice how kind the staff are to all the residents, how respectful they are and how knowledgeable they are in their caring profession. Nursing and caring staff never seem to receive the praise they deserve. In my opinion the whole team at Oban House, I can sum up in two words, Simply Wonderful.

Most people come into contact with a care home at a very difficult time in their life, as it was for my wife and I when looking for a suitable local care home for my mother who has dementia and could no longer be supported at home. What a relief to find Oban House in Bognor. From the first phone call to them they were understanding, supportive, reassuring, caring, a great weight suddenly lifted for us! We were invited to visit. We were shown 2 different rooms, both freshly decorated with new furniture, carpet and an en suite. A large lounge, a garden area and newly decorated dining room. Fresh food brought in every day. Mum has been with them for a few months now and although her condition has, as you would expect, become worse they have been outstanding in their care and compassion for her. All the staff have been and continue to be supportive to mum and indeed us on occasion. We are so pleased we found Oban house and would highly recommend it.

A well run care home with great friendly staff. My sister has greatly improved in her overall health, getting involved wtih activities and communicating with residents and staff. Well done.

Everyday she is given a choice of food, which she says is very appetising. Over the period of time she has stayed I can't fault Oben House.

My mum is a very independent person and hard to please but she seems to have settled in very nicely here and made new friends. I did caring myself for over 10 years - and stange as this may seem - this home really does care for them, which is not always the case in some places I've seen. Quite frankly, I can't speak highly enough of them - they're all just nice kind people.

Our father has been in Oban House since mid 2024 and it is the happiest we have seen him for many years. Living alone, with worsening dementia, he was lonely and struggling to look after himself. In Oban House, his physical and emotional wellbeing have all really improved. He really enjoys himself. He has his own routines, which the staff support and has made some good friends. His health and dementia are carefully managed. We feel very lucky to have found him somewhere where the atmosphere is more of a family home for its residents, rather than a large "chain" location which prioritises profits over care. It really makes a very positive difference.

Didn't know what to expect. What i found was members of staff very helpful with nothing to much trouble. Room clean and kept tidy, food very good with stepfather eating everything that's put in front of him resulting in him putting on weight and looking better than when he was first went in. Can turn up to see him whenever i want as door is open 24/7.

Very helpful and friendly staff,Feels very homely.Sister in law very happy with everything said she can talk to staff and they care .Always make you feel welcomed while visiting and nothing is to much trouble when you ask for anything.

The Staff are very friendly, supportive and encouraging and my mother who has dementia is relaxed and happy which is a great load off my mind. When I have speak to any of the staff members, they are helpful and accommodating and nothing is too much trouble. She has a nice room with plenty to see from her window, which is lovely as she likes to look at what is going on outside the home. She looks forward to meal times and the choice is of home cooked food is varied and tasty. No complaints there! Her appetite has improved since she has been resident and we are very pleased with our choice of Oban House.

A home-from-home: One of the main differences between this care home and many others is that it is, privately owned and managed by a manager who is very friendly and competent. She takes her job very seriously and is focused on the safety and happiness of the residents as her no 1 priority. The Care Team follows her example, and as a result, the atmosphere and environment are very relaxed. With no bare floors and old uncomfortable chairs, it has all recently been fully carpeted, which makes the rooms feel warm and welcoming. No nasty smells or sticky surfaces which are not only unpleasant but could be part of an infection spread. Very importantly the Care Team mix with the residents all the time, not leaving them alone to fend for themselves, which is again so important for folks who are not as agile as once were, both physically and mentally. My husband was a resident there for a short period as an emergency to cover my unplanned hospital admittance and he was cared for very well.

This resident was placed into this home by his great friends, ourselves, eight weeks back. Second week he told management he wanted to leave, witnessed. Now removed him from the room we booked. Self-funded £1000 per week. Police, MP, social services and CQC now all involved. Held now against his own wishes. Another care home was refused access to assess his needs to transfer to a place of safety. Photographs/recordings held.

My mum has been at Oban Care Home for 4 weeks now and she is doing really well there. She has lots of people to talk to now and the staff are amazing and so caring. I feel this was the best move for my mum, she is happy and content.

My mum moved in beginning of July and has settled in well, she is so much happier than she was, mum was also able to take her budgie who has been her companion for the last 12 years. Mum is enjoying all the food and the company. The Management and Staff are very friendly nothing is too much trouble I'm so glad that I found Oban House.

Mum and Dad have been very well looked after. The carers are very experienced in dealing with their Alzheimer's disease in addition to their day-to-day personal care. We chose Oban House because Mum and Dad could share a room, the staff went out of their way to explain how they could accommodate all their needs, and how the home looked and felt - my perception was very good from the outset. I have not been disappointed with the care they have received. All of the staff (the manager, the carers, the catering, housekeeping and maintenance team) are always approachable and friendly, as well as very professional. Residents are treated gently, considerately and with respect, but there is also humour and genuine goodwill. They celebrate special occasions and seasonal holidays, including gatherings open to families and friends. I am especially grateful for the careful watch that is kept over my parents' health and ensuring their medical needs are met in conjunction with the local GP team.

My mum has been a resident for a number of years now and has always been well cared for and looked after. The colleagues working in the home are friendly, professional and always ready to lend a helping hand.

The staff are all very friendly and helpful and my dad who is 92 always has a laugh and giggles with them, he is happy there and the atmosphere is lovely, it truly is a lovely home who cares about its residents.

My mother initially was admitted into the home in July 2022 when she became too much for my dad to look after. She has major mobility issues and dementia, all the staff at the home have been extremely attentive to her needs and ensured medical assistance is promptly obtained when required which has been quite often. My dad didn't cope well himself after mum went in the home and the staff ended up almost caring for him as an outpatient, notifying me when he wasn't well inviting him in for meals etc. Dad eventually put himself into the home in February 2024 and his health and mental attitude has improved no end. The home is run like a small family, the staff are extremely friendly and helpful and seem to be able to adapt their care to the varying needs of the residents. Both mum and dad are extremely happy with the care they receive.

Since my sister was welcomed into Oban House in April 2024 she has been helped with patience and understanding by all the staff to settle into her new surroundings. Her personal choices on food, social interaction with others and fear of change has been respected and with gentle support and encouragement is now enjoying a much improved quality of life. I have found all the staff extremely helpful in keeping me fully informed of my sister's progress from day one. They are always ready to answer and discuss any questions or queries I have as well as advising me how from a distance I can assist my sister settle into her 'new home' including facilitating my phone calls to her. In a short period of time my sister has regained her sense of self and enjoying life.

My mum has been in Oban House for a couple of years now and I cannot fault them. The staff are all very friendly and helpful and Mum has a great relationship with them all. The home-cooked food is always lovely and Mum looks forward to it. There is regular entertainment to keep her occupied and she loves the sing-alongs. She had a fall recently and the care she received was fantastic. I was informed immediately and my mind put at ease as to her condition. I am so glad I found Oban House.

My friend looks very well looked after and the staff provide excellent care.