Tenby House

Thank you for all the care you showed my mum when she was with you. You are all amazing people and carers.

Finally, it's the wonderful staff, and now my friend, that makes it the very, very best.

Get more staff.

Pleased with dad's care. Staff always attentive and professional.

Very happy with the care. Thank you for looking after my lovely mum.

Staff are always helpful and happy and do an amazing job. The food always looks good so are the cuppas. Mum has been very happy here and my sister and I are very happy with Tenby House.

On one visit mum was enjoying an organised activity with a happy guinea pig on her lap. Although only on temporary respite care, Mum was always readily greeted by members of staff and accommodated with other residents for meals to ensure she wasn't sitting alone. Mum was treated with dignity, from tea in china cups, large slices of cake to varnished nails. The facilities were extremely good, everything well organised and I felt mum received very good care.

Excellent, well looked after and staff so friendly and efficient.

I have to say the care and attention my father has received at Tenby House has been of the highest quality. The staff are all very caring and genuine. We as a family call at various times, the atmosphere at Tenby is always good. The food is of a good standard and presented well. Thye always keep us informed of any changes or incidents.

From what I can see my mum is safe, with 24-hour good care, good nutritional food, always clean and tidy, clean clothes, clean room, bed usually made, joining in now and making friends. I have eaten with mum at Tenby the food was very good. Would like more daily activities for her and a carer to take her out for regular walks (daily). Staff and manager have quickly sorted out a few concerns I had. One call nurses in daily.

We had a friendly welcome and shown straight to mum, noticed no smell this time as we entered home then up to room. We were given a brief run down on mum's health as we live overseas and can only visit every 2 years. We did notice an improvement in condition of home. Mum loves music would loved to have found music playing in her room.

Mu husband is very happy and enjoyed his stay at Tenby House.

Mum has been a resident at Tenby for 4 weeks now, this being her first time in a home. I have been very impressed by all the staff and the facilities. She is starting to settle in and get comfortable. Every visit the staff are welcoming and all are aware of how mum has been and anything that has happened. She always looks clean and her clothes and room are always well looked after. Would like to know more of any activities they do to stimulate her mentally. Thanks to everyone for looking after her so well.

Staff always smiling, always efficient, always know exactly how my relative is. Cup of tea is always offered nothing is too much trouble. Room fresh and warm. My relative always looks clean and comfortable. Care and compassion to patient and family always priority to them.

Husband moved into Tenby House 2011 and was welcomed in to the "family", it was a distressing time and the staff were kind and helpful and has been ever since as he got worse and bedridden. The staff were great and very supportive however busy. There is always a welcome and cup of tea.

The home itself is very nice and clean and tidy. The current staff are very pleasant and well mannered and extremely helpful. The kitchen area is very clean and tidy. The food given out is very good. The living quarters are A1. The outside area around the home is excellent. But more seating (benches) is needed. Although one person comes in during the week to entertain the residents more activities are needed other than this person on their own. Although other entertainment comes in periodically, it needs to more regular, sometimes lack of communication amongst staff could be better, but overall, excellent we are very happy with the home.

My father has been diagnosed with alzheimers and we were unable to keep him at home. It was hard to put him in a care home and it has taken a while for him to get used to the idea. The staff and management look after him and care for him with kindness and are always helpful and cheerful. They know how to help those with dementia, they mother him, take him out in the garden and do activities. The home is warm, lifgt and clean. My fathers room is comfortable. they allow us to bring any ornament etc into the room to make it homely amd familiar. Can only speak from my experience but feel he is safe and being well cared for at Tenby House. Everyone is friendly and look after 'the family' too. We can visit any time and are always made welcome.

I enjoy visiting my mother at the home. The staff are welcoming. I bring my grandchildren and my dog. Mum enjoys seeing my dog. Mum is always looking happy.