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Broadacres Care Home

Hall Road, Barton Turf, Norwich, Norfolk NR12 8AR
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Broadacres Care Home, Norwich
Broadacres Care Home, Norwich
Broadacres Care Home, Norwich

Broadacres Residential Home is located in scenic landscaped gardens, adjacent to the Broads National Park, making for an ideal atmosphere to achieve a relaxing daily lifestyle, while being in 24-hour contact with skilled and friendly carers.

Each room is generous in size, with its own bathroom and bath lift.

Though suitable for long-term care needs, Broadacres also welcomes respite and day care, with a focus on enhancing safety, comfort and quality...  

Care Provided by Broadacres Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 28 Service Users

Other Care Provided

  • Stroke
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,331 - £1,815£1,331 - £1,815

Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.

Contact Broadacres Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kim Lavery(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (28)
  • Single Rooms with ensuite Wet Room (28)

Visiting

  • Any time

Parking

  • Car park

Broadacres Care Home Reviews (39)

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9.6

Broadacres Care Home has a Review Score of 9.6 (9.554) out of 10, based on 8 reviews in the last 2 years. Over all time Broadacres Care Home has 39 reviews.

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Review from Hugh M (Son of Resident) published on 8 July 2026 Submitted via Website
Overall Experience

Couldn't hope for mum to be looked after better than she is at Broadacres. Although she stubbornly wanted to hold onto her independence, living in her own home, the reality was that looking after the house and herself, was becoming unrealistic, and once her mobility reduced, she was feeling isolated and lonely. At Broadacres, she has all her care needs looked after and lots of stimulus and activities and a real community spirit. Her health needs monitored with looked after. The carers and management teams are all fantastic and you couldn't hope for your loved ones to be better treated, cared for and in nicer surroundings.

Reply from Kim Lavery, Manager at Broadacres Care Home

Thank you for this lovely review as a team we really appreciate this amazing feedback.

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Review from Hanni B (Daughter of Resident) published on 8 June 2026 Submitted via Website
Overall Experience

My mother went to Broadacres in August 2021 after a very traumatic stay in hospital during COVID and not being able to return to her beloved home. Everyone at Broadacres was incredibly kind and understanding: becoming like friends to both of us over the intervening years - sharing many funny moments and profound conversations until my mother's very sudden death at the end of December 2025. Staff have continued to be very lovely to me since. Cannot recommend them enough. Thank you.

Reply from Kim Lavery, Manager at Broadacres Care Home

We love and miss you and mum dearly, thank you so much for a lovely review.

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Review from Debbie W (Daughter of Resident) published on 8 June 2026 Submitted via Website
Overall Experience
I and my family feel incredibly fortunate to have been offered a vacancy at Broadacres at the time when my Dad needed it. There is a very homely and sociable atmosphere there. The rooms are spacious and well arranged around the hub of the lounge and dining room. There are views of the beautiful gardens and plenty of light pouring in. The staff are on duty 24/7. They could not be more caring and helpful and have always been present and available to talk or help with our needs when we visit. The staff are also proactive, getting him involved in activities he is enjoying and I do feel that my Dad is living his best life possible at this time.

Very happy, thank you!

Reply from Kim Lavery, Manager at Broadacres Care Home

Thank you so much, Dad brings us such joy and laughter.

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Review from S M (Son of Resident) published on 4 June 2026 Submitted via Website
Overall Experience
Mum has been a resident for a couple of months now, Starting of with a trial , She enjoys the activities, Also walking round the lovely gardens.

She seems to have settled in now, Gets to see lots of fellow residents, Overall seems to be enjoying it, Staff very good..

Reply from Kim Lavery, Manager at Broadacres Care Home

Thank you for your review, we appreciate your feedback, it is our pleasure to spend time with Mum.

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Review from Tony R (Son of Resident) published on 3 October 2025 Submitted via Website
Overall Experience

Broadacres was recommended to us when we realised mum was going to need full time residential care after a number of hospital stays. I have to say that the staff have been nothing short of amazing since we first engaged with them. They have been so kind and provided the very best of care, easing the transition from independent living to care home with understanding and compassion. While still early days I think Mum will be happy at Broadacres, and as a family we can rest easier knowing that she's in safe hands in a beautiful location that's more akin to a country house hotel. Finally I also have to give a mention to the extra effort the catering team have gone to in accommodating Mum's food preferences. The food served is excellent and one of the reasons the transition is going so well.

Reply from Kim Lavery, Manager at Broadacres Care Home

Thank you so very much for such positive feed back, we are on a journey together

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Review from Donald M (Respite Resident) published on 30 September 2024 Submitted via Postal Card
Overall Experience

Just could not have anything better on my stay.

Reply from Kim Lavery, Manager at Broadacres Care Home

It's been a pleasure and we hope you will visit us soon.

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Review from Hannah C (Granddaughter of Resident) published on 19 September 2024 Submitted via Postal Card
Overall Experience

Broadacres Care Home is an amazing place, very welcoming, feels like home. All staff are amazing and very friendly.

Reply from Kim Lavery, Manager at Broadacres Care Home

Thank you so much for your lovely comments, the team really appreciate it.

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Review from Jean F (Resident / Service User) published on 19 September 2024 Submitted via Postal Card
Overall Experience
I'm happy here, I have been here six weeks.
The staff are exceptional, friendly and caring.

Food is amazing.

Reply from Kim Lavery, Manager at Broadacres Care Home

Thank you for your lovely comments, you are amazing too.

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Review from Neil H (Son of Resident) published on 24 May 2024 Submitted via Postal Card
Overall Experience

Mum is very happy and cared for at the home. All of the staff go above and beyond for Mum.

Reply from Kim Lavery, Manager at Broadacres Care Home

Thank you for your review, we love going above and beyond for Mum.

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Review from William M (Respite Resident) published on 23 May 2024 Submitted via Postal Card
Overall Experience
Excellent from start to finish super staff, good food, beautiful gardens.

Feel so much better after my stay.

Reply from Kim Lavery, Manager at Broadacres Care Home

It was a pleasure to meet you and we wish you a speedy recovery.

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Review from Jenny M (Daughter of Resident) published on 3 May 2024 Submitted via Postal Card
Overall Experience
My parents both came to Broadacres Care Home in 2016 and my mum is still here. They provide excellent care and stimulating activities - always keep you updated on care, any falls or Mum's needs.
Food is excellent and we have been able to sample on a few occasions. The home is in beautiful surroundings that the residents can enjoy.

The home is one of the best in Norfolk.

Reply from Kim Lavery, Manager at Broadacres Care Home

Thank you so much; your review means a lot to the team who enjoy your mum's company daily.

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Review from Wendy B (Daughter of Resident) published on 30 April 2024 Submitted via Postal Card
Overall Experience

I have always found the staff extremely kind, helpful and very caring. Our mum has been very well cared for over these past years and Dad when he was alive.

Reply from Kim Lavery, Manager at Broadacres Care Home

Thank you so much for your review, I can't believe Mum has been with us for over nine years.

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Review from H A (Daughter of Resident) published on 25 April 2024 Submitted via Postal Card
Overall Experience

A short (three-month) visit whilst recovering from hip fracture. The care for my parent and the support given to me was excellent. Broadacres Care Home really felt like a home from home as furniture and pictures could be put into each room. The staff were absolutely lovely with thoughtful touches on Mother's Day and other events. I was always welcome to eat lunch with my parents and each visit, offered refreshments. Management team were easy to deal with, flexible and very helpful. All in all, as residents and family, a very positive experience. Thank you Broadacres.

Reply from Kim Lavery, Manager at Broadacres Care Home

It was a pleasure to have had the opportunity to spend time with your parents, they are missed by all.

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Review from Christine B (Power of Attorney of Resident) published on 17 April 2024 Submitted via Website
Overall Experience
The Broadacres Care home is second to none. The lady I look after enjoys every day, she is well cared for and is so pleased to be able to live in such a nice home.
It is all the staff that make Broadacres so pleasant, all work so hard to make it feel as much as possible ‘like home’ they are ‘kind’ it is such a relaxed atmosphere.
Activities, outings, visits from external providers: animals, choirs, musical entertainment, local school who sing. Seated exercise classes, carpet bowls, and quizzes keep the residents both physically and mentally active.
Visits from church organisations. Fairs, quiz evenings, firework display, annual summer afternoon tea and Christmas dinner to which residents’ families are invited.
Food very good, fresh ingredients prepared, cooked on the premises; the menu is varied, and dietary requirements considered as a norm.

Anyone who must go into care will have peace of mind to the end of their days which is so important. I would be happy to go there myself.

Reply from Kim Lavery, Manager at Broadacres Care Home

Thank you so much for your lovely review, the staff are beaming with pride.

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Review from Sally M (Daughter of Resident) published on 21 March 2024 Submitted via Website
Overall Experience

My mother has lived at Broadacres for nearly a year. She is very happy and settled and is enjoying the many and varied daily activities. The staff are caring and supportive. The food is home-cooked and very good. There is a lovely homely welcoming atmosphere. Relatives are invited to several events throughout the year. The views over the gardens are lovely.

Reply from Kim Lavery, Manager at Broadacres Care Home

Thank you so much for these kind words, we are so lucky to have Mum and her family as part of our Broadacres family.

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Review from C S (Daughter of Resident) published on 21 March 2024 Submitted via Website
Overall Experience
My mother has been in this care home for over two years.
She has been cared for with great kindness and thoughtfulness. She has been continually treated with great respect, and time has been given to share words and laughter with her.
As a visiting daughter, I have always been made welcome and the staff have always given time to speak with me when needed. I have appreciated all the small kind thoughts given to my mother on many occasions.
Families, of all ages, are welcomed and included in many celebrations and occasions.

It is a most friendly and comfortable home.

Reply from Kim Lavery, Manager at Broadacres Care Home

Thank you we appreciate your lovely review and we will continue to laugh with mum daily.

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Review from T W (Daughter of Resident) published on 14 May 2023 Submitted via Postal Card
Overall Experience

Mum has been a resident at Broadacres Care Home for just over three months. All the staff helped Mum to settle in, making her very welcome. The activities programme is very good - with things happening Monday to Friday. Relatives are encouraged to join in too. They also arranged specific events for both residents and their families.

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Review from A H (Resident / Service User) published on 8 November 2022 Submitted via Postal Card
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I feel very at home and all the staff are kind and caring.

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Review from J S (Daughter of Resident) published on 16 March 2020 Submitted via Postal Card
Overall Experience

My mother is being very well cared for at Broadacres by friendly attentive staff. During a recent bout of poor health, mum couldn't have had more attention. Now they are encouraging her to become more independent again. Having has several years of constant concern over her being alone my sister and I now have peace of mind.

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Review from Juliet W (Relative of Resident) published on 4 March 2020 Submitted via Website
Overall Experience

At our first visit last September, when we were looking for a care home for my husband’s aunt, I knew straight away Broadacres was the place for her. I have had experience of many care homes and none have come anywhere near the high standards of care given here. Aunt has now been in the home for four months and loves every minute of it. She has found a new lease of life. I rate the rural setting, the warm welcome from all staff, the beautiful home and the care she receives as excellent. This home oozes dignity and respect and is given by every member of staff, I really can’t find any fault. If only all care homes were like Broadacres, we would then all have peace of mind that our loved ones were receiving the care and attention they deserve, many care homes would learn a lot from this home’s approach.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (8) & Events (0)

News
  • 12 Jun 2026

    We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...

  • 02 Mar 2026

    Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...

  • 04 Dec 2025

    Greensleeves Care is celebrating a milestone achievement — with three of its care homes, Lavender Fields in Sevenoaks, The Manor in Windsor, and Broadlands in Suffolk, becoming the first in...

Upcoming Events

There are no upcoming events for Broadacres Care Home.

Awards / Recognitions (30)

  • 30 Jan 2026Recipient: Greensleeves Care
  • 31 Jan 2025Recipient: Greensleeves Care
  • 31 Jan 2024Recipient: Greensleeves Care

Meet the Team (33)

Kim Lavery
Kim LaveryJob Title:General ManagerJoined: 2014
I have worked within the care sector since leaving school. I started as a carer and since gaining my NVQ level 5 have progressed into Management. I started at Broadacres in December and have taken our residents and staff to my heart. I care passionately about their rights and the quality of care they receive.

2018 Achieved System leadership level 5.

Susan Spinks
Susan SpinksJob Title:Care Manager/Fire TrainerJoined: 2007

I have worked at Broadacres for 11 years and within the care sector for over 20 years and in this time have gained my NVQ Level 4. I love working with the elderly and their families and hope I make a difference to their lives.

Sharon Sheen
Sharon SheenJob Title:Night CarerJoined: 2017
My friend works at Broadacres and after listening to how much she enjoys working there I decided to apply. The hours suit me perfectly and the training was really in-depth as I had not done care before. I am thoroughly enjoying myself.

Congratulations Sharon on achieving your NVQ Level 2.

Julie Sarsby
Julie SarsbyJob Title:Person in Charge/ Infection Control LeadJoined: 2006

I have worked in care for many years and at Broadacres since 2006. I am a qualified NVQ assessor and have gained a level 3 in Health and Social Care. I am the Infection Control champion at Broadacres, dealing with training and policies and procedures. I enjoy my role and love being part of the team here at Broadacres.

Tracey Reed
Tracey ReedJob Title:Servery Assistant/HousekeeperJoined: 2019

I have only just started at Broadacres and the part time hours suit my family life.

Lyn Brown
Lyn BrownJob Title:Servery assistantJoined: 2018
I originally started at Broadacres when I was 16 years old and went on to care assistant and senior care assistant. I left to start my family and returned in 2018 as a bank carer
Lyn has now been promoted to PIC and she is doing a fantastic job.

Congratulation Lyn on completing your NVQ level 3 (2020)

Lauren Whitman
Lauren WhitmanJob Title:PIC/ care assistantJoined: 2018

I have worked in domiciliary care for several years and wanted the opportunity to spend more time with the residents, working at Broadacres is a pleasure.

Tanya Gabriel
Tanya GabrielJob Title:Head of care/PIC/ Diabetes LeadJoined: 2015
I have been working at Broadacres since 2015, I had become very disillusioned after working within a large group and it is so refreshing to work in an independent home where the staff are valued. I have recently become one of the Diabetes Leads in the home, my role is to train staff and residents and monitor diabetes within the home, supporting residents who suffer from diabetes.
2017 Congratulations on your promotion to Person in Charge.

2021- congratulations on your promotion to Head of Care.

Charlie Turner
Charlie TurnerJob Title:Carer/ HousekeeperJoined: 2013
I have worked at Broadacres since 2013. I have completed my NVQ level 2 and am looking forwards to starting my level 3 in the near future. I have recently been promoted to Person in Charge and can't wait for this new challenge.

27/02/2020 Charlie is still with the Broadacres team but only as a bank worker now as her and her partner are running a local car garage together, we wish Charlie all the luck in the world.

Michelle Eke
Michelle EkeJob Title:Carer/Person In Charge/ Medication leadJoined: 2010
I have been a carer for 8 years, 5 of which have been spent at Broadacres, I have achieved my NVQ Level 3 in Health and Social care and NCFE Level 2 in administering medication. I enjoy working at Broadacres and hope to spend many more years here.

2018 Congratulations Michelle on gaining your Leadership and management level 2 qualification.

Marie Atkins
Marie AtkinsJob Title:CarerJoined: 2016

I started with Broadacres in October 2016 after being out of care for several years. It is a lovely place to work and build my confidence back up.

Ann Hill
Ann HillJob Title:HousekeeperJoined: 2007

I have worked at Broadacres for 11 years as a housekeeper, I have completed my NVQ Levels 1 and 2 in Housekeeping. Broadcares is a really friendly place to work.

Sue Everett
Sue EverettJob Title:Servery AssistantJoined: 2016

I started work at Broadacres in 2016, the staff are all really friendly and I feel like I have been a part of the team for years.

Teresa Harper
Teresa HarperJob Title:CarerJoined: 2017

I started working at Broadacres in May 2017, I have worked in care for 25 years and am happy to be working in an environment that holds dignity and respect in such high regard. It is a beautiful home with lovely people.

Oliver Parsnip
Oliver ParsnipJob Title:Furry friendJoined: 2015

Oliver Parsnip came to Broadacres in November 2015 at just 16 weeks old, he was named by our residents and has very quickly become an important part of the home. He is spoilt rotten by residents, staff and visitors and he loves it!!

Louisa Oldfield
Louisa OldfieldJob Title:Carer/ End of life Coordinator/ Activity CoordinatorJoined: 2014

I have worked in the Health and Social care field for over 24 years, including working and supporting children and their families. I studied with the Open University gaining a level 4 and very much hope to eventually complete my degree. My role at Broadacres is both as full time activity coordinator and a carer, I enjoy both very much and get great job satisfaction.

Nick Cooper
Nick CooperJob Title:Relief Person in Charge/CarerJoined: 2014

I have been employed by Broadacres for just over a year, I was lucky enough to come here as an agency worker and taken on permanently. I have worked in many different care homes, this is by far the nicest for staff and residents.

Dan Lavery
Dan LaveryJob Title:MaintenanceJoined: 2016

I started at Broadacres in 2016. It is a pleasure to help maintain such beautiful buildings and surroundings. I completed my degree in countryside management several years ago and working at Broadacres gives me the opportunity to use my skills encouraging and enhancing wildlife and ecology.

Fiona Farrow
Fiona FarrowJob Title:Head Chef/ Diabetes Lead/ Activity CoordinatorJoined: 2010
I have worked at Broadacres since 2010, I am Level 3 qualified in Supervisory Food Hygiene. I enjoy my work and love interacting with the residents. I regularly cater for our events in the home including buffets and cream teas.
I have recently become a diabetic lead within the home, my role is to train staff and residents and monitor diabetes within the home, supporting residents who suffer from diabetes.

2019-Fiona is joining the activity team working every other Friday, which she is really enjoying.

Marion Pratt
Marion PrattJob Title:Care AssistantJoined: 2020

I have always wanted to work in care with the elderly due to childhood experiences and now that my Son has flown the nest I decided to have a career change and do something that I'm really passionate about.

Suzanne Marshall
Suzanne MarshallJob Title:Care AssistantJoined: 2020

I have worked in care for over 20 years, for 8 of those I worked along side Kim, so when an opportunity arose to be part of her team I jumped and the chance and haven't looked back.

Nicola Pilgrim
Nicola PilgrimJob Title:PIC/ care assistantJoined: 2020

Ive worked in care for over 20 years, since starting at Broadacres i have ben promoted to PIC and I couldn't possibly enjoy it any more.

Jayne Alexander
Jayne AlexanderJob Title:Activities co-ordinatorJoined: 2022

I worked in care for around 5 years before coming to Broadacres to run activities, I wanted to try something different within the care industry, and activities were something I had always wanted to try. When I started at Broadacres everyone was so welcoming and the residents were amazing!

Paige Harris
Paige HarrisJob Title:Bus Driver/ActivitiesJoined: 2023

When looking for something that worked around my family life I came across an advertisement for a bus driver at Broadacres, the hours worked really well for me. I had not worked in care before, but I have learnt so much since starting and love attending all the training.

Louise Gauntlett
Louise GauntlettJob Title:Night CarerJoined: 2023

Following a recommendation from a friend who has worked at Broadacres Care Home for a number of years, I took the jump from childcare to caring for the Elderly. I started in 2023 on nights, we have a great team and work really well together. I am going to start my NVQ soon and train to become a senior.

Kerrie Campbell
Kerrie CampbellJob Title:Home TrainerJoined: 2022

Having worked in many different care settings, Broadacres was a breath of fresh air. The team are very supportive and works well as one big team. The home holds its values through everything it does, and the health and well-being of the residents are truly at the heart of everything we do.

Suz Huggins
Suz HugginsJob Title:CarerJoined: 2023

I am a really new member of the team! I have worked in care for 15 years. The training at Broadacres has been the best I have received within a home. I feel well-supported by the whole team. The home is stunning and feels just like home.

Nicole Adams
Nicole AdamsJob Title:Care AssistantJoined: 2022

I started at Broadacres in 2022, since joining the team i have started my NVQ level 3 and training to be a PIC senior care assistant. Its amazing to be able to have opportunities here and also have lots of support around me.

Lesley Perry
Lesley PerryJob Title:Night PICJoined: 2021

I joined the nights team back in 2021. I love my job and the team I work with. Its such as pleasure to work here.

Sophie Campbell
Sophie CampbellJob Title:Care AssistantJoined: 2023

I started at Broadacres at the start of 2023. I am working towards my level 2 NVQ and hope that i can go on to gain more qualifications.

Sandra Root
Sandra RootJob Title:Care AssistantJoined: 2014

I have my Level 3 NVQ and have worked with in Broadacres since 2014. I am also work in the Salon hairdressing 1-2 days a weeks. I love working in different departments and flexibility it provides for me and my family. Broadacres offers amazing person based care and I love being part a team that love and care for everyone.

Marion Syder
Marion SyderJob Title:ChefJoined: 2020

I join Broadacres as a bank Chef to help cover holiday and sickness through the pandemic, as soon a permanent position came up I applied straight away. It's great to work in such a well supported home. I love that I can make person centered meal using fresh ingredients. I trained as a chef in 2012 and have kept up to date with my trainings.

Sally-Anne Jones
Sally-Anne JonesJob Title:Servery AssistantJoined: 2022

I was a trained nurse until I retired. i decided that I quickly realised i did not like not working so i found myself a lovely part time job at Broadacres. Everyone was so welcoming and everyone helps me when i need it. Its great working with such a variety of people. The residents are great.

Frequently Asked Questions about Broadacres Care Home

What types of Care is Broadacres Care Home registered for?

Older Person Care, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Broadacres Care Home have?

There are 28 Single Rooms.

What are the Facilities & Services at Broadacres Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Broadacres Care Home to the centre of Norwich?

10.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broadacres Care Home to verify any information. View our terms and conditions. Broadacres Care Home has an Enhanced Service -more info.