Corton House

City Road, Norwich NR1 3AP
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9.9 39 Reviews
  • Corton House, Norwich
Corton House is a 42-bed residential care home for older people, situated close to Norwich city centre but enjoying the leafy surroundings of mature walled gardens and with a variety of bright and comfortable communal rooms.

The home was established 70 years ago, among the first purpose-built care homes for older people in the UK, and still operates as a not for profit today: in care for the right reasons and built upon the Christian ethos of community and kindness. Although regular worship and pastoral services are available from the dedicated Chaplain, the home is open to people of any faith or none.

Hailed as a pioneer in social care back in 1952, Corton House continues to stand for innovation today, with its progressive approach to residents’ wellbeing. One of the cornerstones of this is the home’s holistic activities programme, offering something beyond the standard knitting and board games – although there is plenty of time for those too!

Corton House regularly partners with specialist arts and cultural providers, and has strong community links with local schools, businesses and charities allowing plenty of opportunity to socialise and learn something new. Recent examples include British Sign Language taster lessons, clay sculpture making inspired by local wildlife, natural ink making and collaborative poetry writing with a local school.

There is no 'one size fits all' approach to care at Corton House, each resident is treated as an individual and supported to make their own choices, from where they take their meals right down to how they like their perfect cup of tea. Meals are freshly cooked using local ingredients where possible, with all dietary requirements catered for. Residents can enjoy an ever-changing variety of delicious meals, as well as access to snacks and drinks all day long. The kitchens have a 5* food hygiene rating (last inspection, May 2024).
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Care Provided by Corton House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1375 – £1475
  • Self-Funded Residential Dementia Care: £1375 – £1474
  • RESPITE Self-Funded Residential Care: £1475 – £1575
  • RESPITE Self-Funded Residential Dementia Care: £1475 – £1575

Corton House is a not-for-profit organisation and prides itself on implementing competitive and fair fees. Fees are annually reviewed against the local market and economic climate. Revised fees are effective 1st April of each year.

The price(s) shown are provided by the care home. Contact Corton House for full pricing details and T&Cs.

Contact Corton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Corton House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jason Parker (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1952
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (19)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Parking

  • Free parking on site.

Corton House Reviews (39)

9.9

Corton House has a Review Score of 9.9 (9.907) out of 10, based on 21 reviews in the last 2 years.
Over all time Corton House has 39 reviews.

Overall Experience
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Total of 39, showing 1-20
Review from Rebecca H (Daughter of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an amazing place and the biggest reason for that is the staff. They are incredible. Great kindness and caring I have seen every time I'm visiting mum. They treat the people who live here like family.. and it feels like home. It's so lovely to know mum has people like this looking after her. I have
never worried about her since she's been living here.. I know she's safe and loved. This is a happy place.. there is an air of it as soon as you come in.. there's always something happening to take part in.. musical.. artistic.. fitness based. The food is home cooked.. and from veg grown by the people who live here. It's a lovely environment.. very clean and fresh and stylishly decorated.. and the gardens are just lovely.. mum and I enjoy sitting in the summerhouse and checking on the veg garden. Mum is happy.. she's made lots of new friends and has found her confidence again with the gentle encouragement of everyone there. I can't thank them enough.. I feel we have mum back again.
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Review from Keith M (Son of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every experience I've had in relation to my mother's care or personal observation has been excellent. The staff are professional, attentive and caring. When necessary the home has always connected me promptly and engaged me in decisions regards my mother's care.
The home has a great activity schedule
and my mother really enjoys the mix of activities.
The food is great, my mother enjoys it a little too much, she has definitely put on weight since moving in.
Personally, the key difference between Corton House and another home I have experience of, is the staff, they appear to really care about the residents, there is continuity of care and a desire to make the residents feel they are "home" and looked after.
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Review from David H (Son of Resident) published on 3 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oh my goodness, what a place. We were nervous about mum going into Corton, she had just lost her husband and was anxious, withdrawn, had not been communicating well in assisted living and had withdrawn socially and was very quiet. In the 3 months since being at Corton, mum has adapted so well and enjoyed
the numerous activities, music, games that get put on. Shes been getting regular baths from caring workers and the atmosphere of Corton is so friendly, upbeat and positive. She is growing potatoes, singing, enjoying big bands, knitting and re-engaging with people. Its difficult to recognise the mum we see now compared with previous. she is so much more chatty, her dementia has improved immensely with communication, interaction, regular meds and activities she is so happy and so are we. Thank you Corton for making this so much more than just a care home, you go one step beyond and we can keep up with all the excitement on social media with pics of events.
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Review from Amanda G (Granddaughter of Resident) published on 3 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we walked into the care home we were greeted with warm friendly staff who always said hello with a smile. It puts you at ease straight away knowing you have picked the right place for your relative. The home is always clean and tidy and has a very modern feel to it. Plenty of places
for people to sit and chat to others which is great as you dont want to think your relative is only in their room all day. Lots to do. We hear that it has been lovely for our relative to join in so many activities throughout the week. We have been really happy with the support and care shown to our loved one but staff are always there for us too when we have asked for any guidance. Its nice to know when you leave after a visit your relative is in good hands. Takes away alot of stress wondering if theyre okay. Thank you Corton for your 5 star service.
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Review from J B (Daughter of Resident) published on 25 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A friendly, caring atmosphere met us when we were looking for care for our Mum. Corton House is smart and clean and staff clearly enjoy their demanding work. We are very appreciative of the care Mum is receiving, giving us peace of mind that she is safe and secure. The gardens are a wonderful space,
Mum enjoys being able to sit outside when possible. She enjoys the many and varied activities laid on by the team.
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Review from Joyce C (Daughter of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
To each and everyone at Corton House, thank you all so much for caring, loving and looking after my Mum. You all made Mum's just short of two years with you very enjoyable. She felt loved, found friendship and enjoyed experiences that Mum would probably not have had. You gave Mum room to grow, express
herself and sprinkle her unique sparkle. We miss calling in because we found friends too.
Reply from Jason Parker, Registered Manager at Corton HouseThank you so much for your wonderful words about your Mum's time at Corton House. It was a joy to care for her and she is much missed by us all. Please still feel free to drop in and say hello!
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Review from A R (Son of Resident) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has always had the best of care here, we have always appreciated the care and professionalism and sensitivity of everybody at Corton House.
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Review from M R (Son of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, warm and caring home. Staff happy to help at any time. Always things on and different activities. Improvement - a light flexible chair to use upstairs when visiting a relation in their room.
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Review from Sheryl P (Daughter of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had such good things to say about Corton House care home. At the end of my mums life Corton House made it possible for her to be made comfortable with love, care an compassion. My mum enjoyed all of the fun activities that Corton make possible. Fond memories of mum and Corton House.
Reply from Imogen Bowers, Marketing Coordinator at Corton HouseThank you for your kind words. Your Mum is very much missed by us here at Corton House and it was a privilege to support her.
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Review from Jill N (Daughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole team at Corton House have been attentive, compassionate and intuitive to my mum's needs. Food is very important to my mum. All meals are home cooked, nutritious and varied appealing to my mum. Activities are wide ranging, person appropriate and inclusive. My mum has been encouraged to participate
which has been crucial to her settling in. As a family we have found Corton House to be professional and empathetic to our situation.
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Review from N R (Son of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Corton House consistently provided a safe, caring living environment for my mother. I have complete confidence in their skills and services. I never worry about her care. Would gladly recommend.
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Review from Alan W (Friend of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have worked in various care homes in my employment, and I can honestly say Corton House is outstanding. You always get a smile from the staff, and it's always kept impeccably clean. From manager to maintenance, it's top notch.
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Review from Alison L (Daughter of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to write to thank the staff at Corton House for going 'above and beyond' to help my Dad to settle in. I am sure that every family must find this a difficult time but the staff couldn't have been kinder in supporting both Dad and us. Everything from sorting his GP registration to getting his
pictures hung on his newly decorated walls and all his things arranged to his satisfaction. We get daily calls from Dad to tell us how good the food is. My Father knew some staff and residents at Corton House many years ago and the activities coordinator was kind enough to find the relevant photo albums from the archive so that he could look at all the familiar faces. Even the gardener has been in for a chat, which Dad loved. We so appreciate these details.


It certainly helps that the garden is delightful, and that the building has a lovely, freshly decorated, light and sunny feel about it. Thanks to all the staff and management.

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Review from Paul B (Son of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Corton House in early April, following a fall in January & periods in hospital, rehabilitation & respite care in another home until her room was ready at Corton House.
The staff have been great, welcoming mum in & helping her get settled ok, and have also supported the family with answers
to numerous questions that come up about the smallest of things that you hadn't initially thought of.
Staff have helped mum with a sore leg & this is now healing nicely.
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Review from John B (Resident) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came in to Corton House a week ago, and have found the time here pleasant and enjoyable. The staff are excellent, both efficient and helpful. The meals are very good, with wide choices. As a diabetic, I particularly appreciate the alternative desserts which are offered. My room is comfortable and
the ensuite bathroom is user-friendly.
Reply from Jason Parker, Registered Manager at Corton HouseThank you for your very kind review; we are pleased that you are finding Corton House to your liking and have found your time here so far enjoyable.
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Review from Susan N (Daughter of Resident) published on 9 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now been living in Corton House for 6 months. She has settled in well, is happy and feels safer than when living at home on her own. The staff are very friendly and as well as providing the necessary care are happy to help out with anything else she needs or would like assistance with. She enjoys
participating in the group activities, but also being able to relax quietly in her own room when she wishes. As her family, it's reassuring for us to know she now has 24 hour care in the lovely environment of Corton House.
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Review from David M (Son of Resident) published on 7 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since living alone became too difficult for our Mum, Corton House has been the perfect place for her to move to. We are greeted with smiling faces on every visit and always feel welcome.
The whole team is kind, respectful and sensitive to individual needs. Nothing is too much trouble. Each week, there
is a varied, fantastic programme of activities, and it feels like a safe and happy environment, with warmth and care from the top filtering down.
Corton House is a light, comfortable, airy, spacious building with a lovely garden. There is a positive and fun atmosphere here, yet it is also very professional, with the latest technology for the resident's safety and comfort. We can not recommend Corton House more highly.
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Review from J T (Daughter of Resident) published on 3 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We feel really lucky that our mum lives at Corton House. She has dementia and is treated with the utmost respect and friendliness by everyone. She enjoys the activities although she may not remember doing them later and the variety and frequency of the activities is outstanding. Mum is reminded what
is happening and gets involved as a result. There are several areas where visitors and residents can sit and talk quite cosily, including a drinks machine for cappuccinos and chocolate in an area off the dining room overlooking a garden. The main garden is a lovely asset to the house and mum really enjoyed her walks around it this summer whenever weather allowed. There are also several areas in the garden where residents and guests can sit comfortably. The menus are varied every week and mum seems to enjoy going into breakfast, lunch and supper. She has periods of confusion but she is helped in a positive way. It is a safe and caring environment for her and seems to suit her very well.
Reply from Jason Parker, Registered Manager at Corton HouseThank you for your kind review! It is a pleasure caring for your Mum and we are very pleased that you feel she is living well at Corton House.
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Review from B W (Niece of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle settled very well into life at Corton House. He involved himself in his chosen activities. He particularly enjoyed the services delivered by the chaplain at the care home. My uncle and I felt that he was listened to and the staff always had time for a chat, which he really appreciated. The
staff treat residents with dignity and great care. Well done all!
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Review from S M (Daughter of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Corton House provided my father with the most professional and considerate care in his last few months. The staff was always attentive, friendly, and helpful. We could rest assured that he was in good hands.
Reply from Jason Parker, Registered Manager at Corton HouseThank you for your kind words; it was a privilege to care for your Father and he will be missed by the team here at Corton House.
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Current Review Score: 9.9 (9.907)

Overview of Review Score

The Review Score of 9.9 (9.907) out of 10 for Corton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.907 for Corton House is calculated as follows: ( (226 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 248 Ratings = 4.907
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Corton House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (6)

Jason

Jason Parker

Job Title: Registered Manager Joined: 2023

Jason has worked in the care sector since he left school 35 years ago. He has been lucky enough to hold every position in a care home and has managed a number of residential homes and housing with care schemes.


Jason has been nominated for a number of awards in the care sector:


Finalist - Great British Care Awards
Winner - Care Nutrition & Hydration Award, regional Great British Care Awards
Winner - Commitment Award, Norse Care


Since starting in April 2023 Jason's focus has been fostering an environment in which people love to live and love to work; where dignity is at the heart of everything we do.


Listening to residents to truly understand their needs and make improvements is really important to Jason and he can be regularly found catching up with residents over a cup of tea or in an activity session!


When he is not at work he enjoys spending time with his family - also care workers themselves - his dog Pip, and playing racket sports like squash.

Debbie

Debbie Goulding

Job Title: Deputy Manager Joined: 1997

One of the longest-serving members of staff at Corton House, Deborah originally joined as an Activities Coordinator and part-time Senior Carer, later becoming a full-time Senior Team member.


She has been the in-house manual handling trainer since 2001.


She is NVQ 5 qualified, an NVQ Assessor and has completed Leadership and Management training. She also supervises Health and Safety.


Deborah became a dementia coach in November 2013 with ongoing training through 2014.

Annette

Annette Aldridge

Job Title: Head of Care Joined: 2018

Annette joined Corton House in 2018 as a Care Supervisor before working her way up to Head of Care. She is NVQ Level 5 qualified.

Mel

Mel Secker

Job Title: Activities & Wellbeing Coordinator Joined: 2018

Mel is passionate about creating meaningful experiences that help residents feel engaged and connected.


Mel especially values the time she spends with residents, whom she considers her second family. She takes pride in supporting residents to try new activities, rediscover hobbies, and build confidence through stimulating and enjoyable experiences that enhance wellbeing and quality of life.


Mel has specialist dementia training and is also a Hydration Champion.

Sean

Sean Knox

Job Title: Head of Catering Joined: 2020

Sean's motto is nothing is too much trouble. He feels that a big part of his role is not simply cooking for, but working with residents to create wholesome, nutritious and collaborative menus!


Aside from his passion for locally sourced ingredients and traditional dishes, Sean holds a Level 4 Food Hygiene Certificate and Supervisor and Management qualifications.


Sean says of his job, "Getting that thank you from a resident, however big or small, just makes my day and that's the whole reason I work in care."

Sophie

Sophie Edwards

Job Title: Administrator Joined: 2022

Sophie is the the first friendly face to greet visitors to Corton House and undertakes a variety of support functions to keep things ticking over. She is one of Corton House's Accessible Information and LGBTQ+ Champions, as well as acting as a key worker for some residents.


Sophie has a Double AVCE (A Level equivalent) in Health and Social Care. Before joining us at Corton House, she worked in various administrative and customer service roles; as well as gathering valuable experience as part of the discharge team at the NNUH, supporting patients who would need care at home to get home safely or to find then the right care home to move in to.


Sophie enjoys the variety of her role and working as part of a supportive team, but it’s the time she gets to spend with the residents that makes her happiest!

Frequently Asked Questions about Corton House

What types of Care is Corton House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Corton House have?

There are 40 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Corton House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Corton House to the centre of Norwich?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Corton House to verify any information. View our terms and conditions. Corton House has an Enhanced Service - more info.