Hill Grove

From the time our family first visited Hill Grove to the present day we have never questioned our choice of Hill Grove.
The welcome is warm and most visitors use the words home-from-home.
The new management have made an excellent start to making improvements to the gardens and interior.
The manager and her team are warm, supportive and caring as well as professional.
Euan has always had excellent personal care and efforts to bring out his sense of humour are sometimes rewarded.
I always enjoy my visits and feel part of the wider family.

I have taken friends and relatives over the years and they are always treated with the same warmth and inclusion.

I could not recommend Hill Grove more highly. The level of love, care and commitment has blown me away. For the first time in a number of years I no longer worry about Mum because I know she is in such good hands.
The carers who look after her have built an incredible bond and I genuinely feel they have a great deal of care and compassion for her.
When I visit Hill Grove, I am always made to feel so welcome. Everyone always has time to chat and fill me in on how Mum is doing.

I'm so grateful to all the carers at Hill Grove. It has been a real game changer and Mum is so obviously very content and comfortable. .

Mum lived out the last three years of her life in this small friendly home at a time when she was very vulnerable. The staff have been consistent and thoughtful - they know residents well and work to develop a sense of belonging. The small number of staff work well as a team. The manager is present and friendly. I visited regularly and was always made welcome. Staff kept me informed and worked with me when mum needed more or changing care. Care and support at the end of mum's life was above and beyond.

I did not give 5 stars below for facilities or rooms as Hill Grove is not purpose built - it's a sensitivity extended historic building. I have seen care homes with wide corridors, wet rooms and special rooms for craft and hairdressing and Hill Grove is not like that. It is a home from home - I felt that was a gentle adjustment for mum and was happy with that, and so was she.