To discuss fees further, please contact the home and ask or speak to Rebecca Billings or Laura Tooke
These prices are only a guideline, please contact The Laurels Care Home to find out the exact price for your requirements.
Visitors are welcome to visit any time to see their relatives or friends
There is parking located at the front and back of the home
The Laurels Care Home has a Review Score of 9.3 (9.323) out of 10, based on 10 reviews in the last 2 years.
Over all time The Laurels Care Home has 22 reviews.
5.0 out of 5
4.0 out of 5
5.0 out of 5
4.0 out of 5
Thank you for your lovely review. We are delighted to hear that your mother is settled, doing great and you are happy with the care provided by our caring staff.
5.0 out of 5
Thank you kindly for your review, we hope your day spent with your wife on such a special day was lovely. We'll make sure our staff read this lovely review.
4.0 out of 5
Thank you for your review. We will always look at how we can improve our service and provide the best positive outcomes for our residents and families. I am glad your mum is happy here and we will ensure this continues. Regards Rebecca
5.0 out of 5
Thank you for taking the time and leave us a review. Your kind words mean a lot to us and we'll make sure we'll share this lovely feedback with all of our amazing staff and thank them once again for their daily hard work and devotion.
5.0 out of 5
Thank you for taking the time to leave your kind review. We are happy to hear you felt so at ease knowing your mum was receiving the best care possible, and we will certainly pass your feedback on to the wonderful staff.
3.0 out of 5
Dear Andrew,
Thank you for taking the time to share your late Mother's experience. We're sorry to hear that her residency wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.
We apologize for any inconvenience or frustration you may have experienced as a result of this. We would like to address your specific concerns by informing you that the home is now under new home level and senior level management. All staff now receive first-class training and induction and they are supported with continuous learning through supervision and by attending specialist courses as sourced by the company.
The new management team now practice an open and honest culture by ensuring that all accidents and incidents within the home are reported in a timely manner to the appropriate multidisciplinary team.
Thank you again for your feedback, we aim to continue to improve and provide outstanding care to the people we are privileged to support.
Best regards,
4.0 out of 5
We appreciate your feedback and are delighted to know your father has improved during his stay in our care. This feedback really means a lot to all of us.
4.0 out of 5
Thank you kindly for your review. We'll continue to keep up the good work.
5.0 out of 5
We appreciate your feedback, thank you!
We are glad your father-in-law had a lovely experience while he stayed at The Laurels. It was a pleasure to look after him.
We wish you and him all the best!
5.0 out of 5
Thank you very much for trusting us. We are glad to be able to support.
5.0 out of 5
Thank you for your positive feedback, it means a lot to all of us. It is a pleasure to look after someone so kind, gentle and polite like your father is. He has a fantastic sense of humour and he is a very popular resident.
5.0 out of 5
Thank you so much for your kind words, they mean a lot to us. It is a pleasure to look after your father.
5.0 out of 5
Thank you, Tracey. We value the positive review and are happy to hear that from you.
5.0 out of 5
Thank you so much for your lovely feedback. I will ensure the care team are thanked. As you may know, The Laurels is now under new ownership and new management and we hope to continue to make only positive improvements to the Home.
4.0 out of 5
Dad happily wanders around, thoroughly enjoying safe access to the courtyard gardens. Weather permitting, participating in small gardening tasks, and growing vegetables.
The team are well led, and from observations, staff work well together. He is seen, when required by medical staff from GP practice. Staff are knowledgeable of his needs and consistent. We are able to visit at any time, contact staff by phone, and send letters and parcels to Dad, to maintain 'normal' forms of communication.
It is most distressing when a much-loved member of your family requires full-time care, seeing Dad stabilised and settled since admission has been so comforting. Thank you.
5.0 out of 5
4.0 out of 5
The Review Score of 9.3 (9.323) out of 10 for The Laurels Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Becky is the dedicated manager of The Laurels Care Home, where she has made a significant impact over the past year. With a strong commitment to prioritizing the residents and their needs, she fosters an environment of compassion and respect. Under her leadership, The Laurels achieved a "Good" rating in the recent PAMMS assessment, a testament to her effective teamwork and guidance.
Becky's extensive background and experience in the care sector enhance her ability to lead with confidence and empathy. She understands the unique challenges of caregiving and consistently inspires her team to deliver exceptional care. Looking ahead, Becky has ambitious plans to further improve the home, focusing on innovative programs and initiatives that will enrich the lives of the residents. Her vision and dedication ensure that The Laurels remains a warm and nurturing place for all who call it home.
Laura is the devoted deputy manager at The Laurels Care Home, bringing over seven years of experience in the care sector to her role. Known for her compassionate nature, she is committed to ensuring that each resident receives the highest standard of care and support, helping them thrive in a nurturing environment.
Her keen attention to detail is a hallmark of her approach, allowing her to identify and address the unique needs of each resident. Laura's extensive experience not only enhances the quality of care provided but also instills confidence in families, ensuring they feel at peace knowing their loved ones are in capable hands. With her unwavering dedication and expertise, Laura plays a vital role in creating a warm, welcoming atmosphere at The Laurels, making it a place where residents can truly feel at home.
Jo is the heart of The Laurels Care Home, serving as the wonderful admin who keeps everything running smoothly. Known for her reliability and organization, she plays a crucial role in ensuring that all aspects of the care home are in perfect alignment. Jo’s hard work and meticulous attention to detail enable her to manage tasks efficiently, allowing the care staff to focus on what they do best—caring for the residents.
Her genuine concern for the well-being of each resident is evident in everything she does. Jo takes the time to build meaningful connections with both residents and their families, always ready to lend a supportive hand or offer a friendly smile. Her dedication and caring nature make her an invaluable member of the team, creating a warm and welcoming atmosphere that enhances the overall experience at The Laurels.
Emma is the vibrant activity coordinator at The Laurels Care Home, known for her boundless energy and creativity. With a passion for enriching the lives of residents, she is dedicated to making every single day special and unforgettable. Emma thoughtfully designs a diverse array of activities that cater to the interests and abilities of each resident, ensuring that everyone feels included and engaged.
Her motivation shines through in everything she does, as she consistently goes above and beyond to create joyful experiences. Whether it’s organizing themed events, art and crafts sessions, or simply arranging meaningful social interactions, Emma’s goal is to bring smiles to the faces of the residents every day. Her infectious enthusiasm not only brightens the atmosphere of The Laurels but also fosters a sense of community and belonging among the residents. With Emma at the helm of activities, residents can look forward to delightful moments that enhance their well-being and create lasting memories.
Joyce is the dedicated activities coordinator at The Laurels Care Home, and alongside Emma, she forms an exceptional team that transforms every day into a memorable experience for the residents. With her warm personality and commitment to fostering joy, Joyce plays a vital role in creating engaging and meaningful activities that cater to the diverse interests of the residents.
Messi is the passionate cook at The Laurels Care Home, renowned for creating nutritious and delicious meals that delight the residents. With a dedication to culinary excellence, he strives for the best in every dish he prepares, ensuring that every meal is not only tasty but also contributes to the health and well-being of those he serves.
Under Messi’s watchful eye, the kitchen operates with remarkable efficiency and maintains a stellar five-star hygiene rating, reflecting his commitment to safety and cleanliness. His enthusiasm for cooking is infectious, inspiring both residents and staff alike. Colleagues frequently commend Messi for his teamwork and willingness to share his knowledge, making him a valuable mentor in the kitchen.
Messi’s ability to craft meals that cater to diverse dietary needs while still being flavorful is a testament to his skill and creativity. He plays a crucial role in enhancing the dining experience at The Laurels, turning mealtime into a joyful occasion. With Messi at the helm of the kitchen, residents can always expect nourishing meals served with love and care.
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