The Salisbury Residential Home

Very happy with the care and support given to mother-in-law on all occasions I've visited. The staff without exception are friendly, supportive and caring. The open door policy ensures that there is always a friendly face just checking in and ensuring her safety. There is also a plentiful and varied supply of food to keep her healthy.

Since Mum's first residence at The Salisbury all staff have shown great compassion, care and support. Staff have a good rapport with Mum and foster a friendly approachable manner. They always go the 'extra mile'! As we have to travel a considerable distance to visit, we have been invited to join Mum for lunch and have done so on a few occasions. We can therefore at least to the quality of the food being both variable and enjoyable.

We found the care at the Salisbury outstanding- they took care of my father-in-law with such compassion in his last days and gave our family the sort of care and attention that is reserved for close family and friends - thank you to the Salisbury for making the last days of his and his large family as special as can be in difficult circumstances.

The home has cared for my mother for the last 18 months, Mum sadly passed away on the 16th of July 2024. Her care during the last 18 months has been second to none and cannot be faulted. The staff are all very professional and caring both to the residents and their families. I have absolutely no hesitation in recommending this home to anyone.

Brilliant - mum was treated with compassion, dignity, love and kindness by all the staff - nothing was too much trouble - staff supported us as a family right through mum's stay. Mum could no longer be in her own home but this care home was just as good. All staff lovely and caring.

The Salisbury Residential Home really does go above and beyond with my grandmother. Not only do they take care of all her needs that you would expect a care home to do but they also treat her like family. That might be persuading her to try something she doesn’t want to do, giving her a kiss on her head or a hug when she is getting upset and emotional or brushing her hair out of her eye. They do this with a smile on their face and often with little to no thanks from my grandmother if she is feeling unhappy. When I have had a bad visit with her it lifts my heart to see how happy she is when the carers enter the room which is all the proof I need that my grandmother is in exactly the right place for her.

Highly recommend!

Always call if we need to know anything. The manager is amazing and really goes above and beyond her job role which is very rare in this day and age.

My review of The Salisbury Residential Home is excellent. It was my mum's home for the last three years and four months, until Mum passed in January 2023. I couldn't fault it, Mum was always happy singing and dancing, joining in with lots of activities, watching Christmas shows, comedy films and lots more entertainment going on. The Salisbury Residential Home was spotlessly clean, the food was very good and the care and love Mum received were excellent. Nothing was too much trouble. I would highly recommend The Salisbury Residential Home to family and friends. Thank you for your excellent care for my mum.

Mum went into The Salisbury Residential Home in September 2020 where she has been very happy and always had a smile on her face. When we visited we were treated very well by the friendly staff, the home was spotless and a very safe place for Mum to be. The food was very good and Mum loved her cups of tea. Any communication was always dealt with quickly and always ready to answer any questions we had. A lovely place, three years of happiness for my mum. We cannot ask for anymore.

My aunt has been in The Salisbury Residential Home for a few years now. The staff have always been kind, caring, fun and active. I am informed of any issues immediately and the staff all bend over backwards to help with anything. Very happy here and wouldn't hesitate to recommend the home. Thank you!

The management is always visible, and it is great to see them openly praise and reward their brilliant staff.

Recently, they went over and beyond when my Dad passed away to help her understand what had happened and be involved in their own mini-wake on the day of the funeral with lots of photos, the order of service, the music they both enjoyed and special cakes to mark his passing. We couldn't have asked for more.

On top of all that, the home is one of the few to have remained completely covid free, residents and staff, all year! That's an amazing accomplishment! They should be commended.

Over the past weeks, since my dear Dad was admitted to the Salisbury, I have been continuously amazed by his progress. I have not seen him look so well and happy for many years. Through Facetime and photos, I am seeing my dad having a life again, interacting with residents and staff, enjoying activities. He now recognises me and with the wonderful encouragement of carers, we are able to have conversations and share lovely memories again. At home, he had become uncommunicative and closed down which was heartbreaking. I know he is now loved and properly cared for and enjoying life again. I have lost my stress and regained my life too. My thanks to the staff of this lovely home, my dad's new home, where he also has memories of 30 years ago, when a dear friend was a resident here.

All the staff that I met were very helpful and friendly. All the rooms that I went into were very nice, clean and cosy.

A lovely home, my mother-in-law was very happy there.

All I can say to them is thank you!

I would like to send a huge and heartfelt thank you to all the staff who looked after my father in the last few weeks of his life. You all cared for my beloved dad with respect, compassion and dignity and he would have thanked you himself if he could have. As a family, we were greatly moved to see staff outside as the cortege passed by. Thank you for your support on such a difficult day. My dad was a wonderful man and dementia is a terrible thing to observe in a loved one. He is now at peace and no more suffering. He will live in our hearts forever. I was unable to thank you all personally, so I hope this message will go some way to sending our very grateful appreciation. Kindest regards and thanks to you all from the Welsh side of the family.

The care the carers give my husband is extremely good. I know he is being well looked after, nothing is too much trouble. The home is very clean and his room is very good.