The Salisbury Residential Home

I couldn't recommend The Salisbury enough for anyone looking to have their parents cared for and will be forever grateful to them for the love they showed my family

Coming to Salisbury was the best decision we made for my wife Pamela the care for her is of the best quality, and the atmosphere is always so happy and caring. She seems so relaxed and we have no worries about her.

An All round Excellent Care Home, who look after their residents as Family, and are very caring for the family of their residents as well. Nothing is too much trouble for them and the Food is First Rate,who can ask for more.

Excellent cadet/bingo night. Great atmosphere, everyone looked after well and entertained.

I would just like to say congratulation on The Salisbury Residential Home for achieving 10 rating well done. Thanks to Nicola and all her staff for a wonderful evening. Bingo and raffle very entertaining. And a very special thank you for looking after my wife Valerie. And another 10 from me. David.

My mum has been at The Salisbury Care Home for a couple of years now. Right from the start staff have always been friendly and helpful and nothing is too much. On Thursday the 12th February the home got together with the police cadets and did a fun filled night of Bingo guess the name of the cuddly dog and a couple of raffles raising money for the home and guide dogs for the blind. It was a great night.

Had an entertainment night for valentines. So well organised using community services (police cadets) to interact with all residents. Staff and carers are all so lovely, welcoming and supportive to all residents making it feel like such a home environment. Keep up the amazing work 5* services

Then towards the end of last year my dad became a resident he was there for end of life care. Again the care they gave him was great, I cannot thank all the staff enough for all they did for my dad and continue to do for my mum.

Moving Dad to a carehome was the last thing we wanted for him. We veiwed many, but the Salisbury was the nicest. It was welcoming and bright. The care Dad receicved was excellent. Dad sadly passed on boxing day 2025, and the support and compassion we were given during this time was amazing.

Over the Christmas holiday I helped with volunteering. The staff on site were extremely professional, hard working, dedicated and very friendly. The atmosphere the made for all the residents and staff was amazing. They made sure the Christmas spirit was felt by everyone. I can't thank the staff enough for making me feel welcomed and showing me how hard the members of staff work through the year.

I attended an event at Salisbury where they had a band and a raffle, I was amazed at how lovely the atmosphere was and how happy all the residents were, they were engaging even up dancing, you could see they all really enjoyed it by the smiles on their faces, I couldn't fault the staff and how they interacted with all the residents, you can see they genuinely care about every single person, I really enjoyed it and had so much fun, I am looking forward to coming down to future events as it was was a wonderful day had by all, you could see a lot of effort had been put in to making it a good day, I just want to thank all the staff for making a family friend really happy and was lovely to see so may smiles on peoples faces.

Salisbury has been looking after my nan for around a year and briefly looked after my grandad before he sadly passed. They are the most wonderful people and I couldn't have asked for better care. They keep the residents well looked-after, happy and entertained. I'm so grateful for everything they do for my family. This is a place that all other care homes should be benchmarked against. They are respectful and kind and treat the residents with dignity.

Mum, in her decline, is treated with love and respect and I would reiterate that we are forever grateful we made the choice we did.

Making the decision to place our mum, who has mixed dementia, into a care home was heartbreaking. We were filled with guilt and fear, especially with negative stories in the media. From our very first visit to Salisbury Care Home, those worries began to ease. My first thought was how lovely it smelt - like a real home, not a facility. The staff were kind and patient, helping Mum settle into a strange environment with dignity. I often visit unannounced and am always welcomed by smiling staff and residents. The care feels like family, and this warmth has spread to the residents themselves. I will never forget walking into see staff and residents singing and dancing together, the joy on everyone's faces, and my usually quiet Mum singing into a microphone. On another visit, I saw staff calmly handle a resident's birthday when sundowning caused distress, waiting and trying again with success. I can honestly say this is not just a care home - it's one big family home.

The total care given to all the residents is unbelievable, I can only thank every single member of staff for the fantastic job they do and for the exceptional care given to my mum. There are so many activities available for the residents and mum loves her sing a long afternoon.

Thank you so much for everything.

Thank you all from the bottom of my heart.

I come to visit a friend in the Salisbury and have to say what a wonderful home it is, the staff go above and beyond to ensure everyone is happy and well looked after, the lounge areas are are clean and tidy and staff interact with everyone, the manager is very approachable and will take the time to speak to residents and family and friends, my friend is very very happy there,his room is lovely, well decorated and overlooking the gardens, I cannot praise this home enough. Each time I have visited there has been a lot of laughter and joy, they have a music lady that comes and sings and dance, the residents absolutely love her and will all join in,all in all I cannot fault this home.

My mother has dementia but could not receive better care anywhere. She is treated with dignity, kept clean, healthy and comfortable, is allowed to keep her own hours, is not coerced to do anything against her will. The staff are caring, sensible, practical and know the residents and their idiosyncratic well. I feel The Salisbury Residential Home offers excellent service at a reasonable price. I would highly recommend this home for any elderly person.

Thursday evening when I left The Salisbury I had to wait as an ambulance ceww were taking a resident to hospital and there was a genuine air of concern and support for him from the three staff present. As it was my mum's 97th birthday the team had arranged for my sister, brother-in-law and me to have our lunch with her in a private dining area. This was much appreciated by us all and was a major contribution to Mum's special day. This is the first time we have been able to do this, which is much appreciated by us all.