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Designed to create a comfortable and homely environment, Estherene House ensures that every resident is treated with dignity and respect. The...
Care Provided by Estherene House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
This price excludes toiletries, hairdresser and chiropody.
Contact Estherene House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- QH (Rosewood) Ltd
- Private Owned
Person in charge
- Valerie Holland(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
- Number of floors: 4
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (20)
Visiting
- Visitors are welcome anytime.
Parking
- Parking facility available at the front.
Estherene House Reviews (35)
Estherene House has a Review Score of 9.7 (9.714) out of 10, based on 12 reviews in the last 2 years.
Over all time Estherene House has 35 reviews.
Am impressed by all the team at Estherene House. Friendly, helpful and always have a welcoming smile, which is very important. Staff listen if I am worried by my husband and it's taken care of. They always ask if I'm okay as well, living alone at home. I feel great when I leave. Well done staff of Estherene House. Thank you.
The home has just celebrated the Coronation of HM King Charles 111. The residents and staff had an amazing time. Thank you for your comments and please come and join us for more activities.
The staff are pleasant and always friendly. They always provide Mum with good care and address any concerns as soon as they are raised. It can be difficult to call the home and speak to mum as she talks very quietly and we cannot hear what she is saying on the telephone. We would like a better phone system in place so we can speak to her.
Thank you for your thoughts on the home which we are constantly trying to improve to ensure our residents are cared for to a high standard in an environment which is happy and inclusive.
My wife has settled here easily for the last fourteen months and us happy and comfortable.
Thank you for your comments. It is appreciated. It is such a pleasure to care for your loved one.
Excellent care and cleanliness. Residents are always clean and shaven (men). food is very good and always made welcome and get a hot drink and also quite often a meal!
Thank you for such positive feedback. It's appreciated.
Carers are kind and friendly and look after Mum well. Lots of activities for the residents to participate in.
Estherene House is always looking to improve our service to ensure that your loved one receives excellent quality care. Thank you.
The staff care my mum gets is very good. The staff are caring and kind. There can be a problem with mums clothes they often go missing or somebody else is wearing them. I have put my mum's name in all of her clothes, most of them mum has got back but still, some get muddled up from time to time.
My mum describes it as excellent care and wonderful staff. In the difficult circumstances of COVID and isolation, handled very competently.
Each time I visit, my mother was clean and busy. I was offered a lunch one day, which was adequately portioned and tasty. Help was available if needed. She has had a couple of falls, but not unexpected given her age and frailties. At least someone was there to attend to her when it happened.
I was visiting my mum and dad every week up to when the Coronavirus put a stop to it, the last time I visited my parents was 19/03/2020. I always found the staff friendly. The home looked clean with all the facilities the residents would need. I often would give my mum a drink and I was usually offered one as well. When my father went into the home he was made welcome and had a room with my mum. There was always plenty of food at mealtimes.
My mum and all the residents receive extremely good care. Warm and cosy home. The residents have no restrictions. A well-managed home. Pleasant and friendly. I am very happy for my mum to be there and that makes our family feel very happy.
I found the care of all the staff to be very caring and loving. Nothing was too much trouble for them and they all treated my dad with the dignity he deserved. Couldn't have asked for better care for him.
The staff are always very helpful and friendly towards us. Nothing seems to be too much trouble for them.
A caring and friendly home where we are always made to feel welcome. I would highly recommend to everyone.
She suffered from dementia and she couldn't walk as much as she would like to. She had always been extremely independent and didn't like a lot of help. Staff allowed her to keep her independent ways as much as possible. She was being social and including herself in activities whereas she was stuck in a room on her own for hours in her previous home which caused depression and self-neglect.
She honestly became the lady she was all down to these wonderful staff members even when she went on palliative care they were so kind, caring and supporting. I cannot recommend them enough. Thank you.
My mother has been in Estherene House for three and a half years, she likes being there and she calls it her home. She is well looked after by staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 April 2025Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (1)
- 11 Jun 2026
Estherene House Care Home proudly celebrated achieving the prestigious Veteran Friendly Framework (VFF) Accreditation, marking a significant milestone in its ongoing commitment to supporting Armed Forces Veterans. The celebration brought...
- 22 Aug 2026Organiser: Estherene House
Awards / Recognitions (1)
- 01 Oct 2019Recipient: Estherene House
Accreditations
There are no accreditations posted yet for Estherene House.
Meet the Team (2)


Deborah Jackson is our Deputy Manager
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