35 Kirkley Park Road, Lowestoft NR33 0LQ
Estherene House offers a wide range of care services which, in practice, are tailored to the needs of each resident. The home offers care and support to 36 older residents with or without dementia care needs.
Long-term residential care is welcome in this homely setting that focuses on a community atmosphere, though the home also welcomes respite care needs from the local community. The aim is to provide person-centred care in a warm and friendly environment.
The home has been furnished to a high standard throughout and there are beautiful, secure and sensory gardens that surround the building.
Their is a dedicated activities co-coordinator who organises and offers a vast variety of daily activities and events that are incorporated into the home's calendar, alongside the care programme, as a means of enhancing life and satisfaction.
Owner: QH (Rosewood) Ltd
Person in charge: Valerie Holland (Manager)
Local Authority / Social Services: Suffolk County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 36 Service Users
Registered Care Categories*: Dementia • Old Age • Sensory Impairment • Younger Adults
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 32
Shared Rooms: 2
Rooms with ensuite WC: 19
Weekly Charges Guide: Personal Care Single £450 – £650 (These prices are only a guideline, please contact Estherene House to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Estherene House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Estherene House has a Review Score of 6.6 (6.570)
The Review Score of 6.6 (maximum of 10) for Estherene House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Estherene House in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Estherene House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.57 Points relating to the number of positive Reviews for Estherene House is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.2 Target = 0.139 , then divided by 2 = 0.070
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Janet M (Daughter of Resident) on Tuesday 24 May 2016. Relates to May 2016.
My mother has been in Estherene House for three and a half years, she likes being there and she calls it her home. She is well looked after by staff.
How likely would you be to recommend Estherene House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Estherene House