Manor Farm House

Church Street, Radstock BA3 3QG
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9.2 9 Reviews
  • Manor Farm House, Radstock
Manor Farm House is an 18th century farmhouse with distinctive charm and character and situated in the middle of the ex mining village of Radstock, which has Chew Valley Lakes and the Mendips to the west. Manor Farm has recently been extended to include 5 en suite rooms with their own wet room facilities.

With every facility, including two chair lifts, lift, fire safety equipment and new nursing call system, carers fully comply with all the required standards.

The team at Manor Farm House understands that people come into care for a variety of reasons, and is able to offer support individually to their unique needs. Staff are always on hand to advise with regard to your specific needs.

Manor Farm carers want their residents to enjoy peace of mind whilst feeling at home, and both management and staff will do their utmost to ensure they consistently achieve this goal.

In order to maintain current high standards whilst setting new boundaries for the future, the team encourages all visitors to offer any suggestions that might help achieve this.
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Care Provided by Manor Farm House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1350
  • Self-Funded Residential Dementia Care: £1250 – £1450
  • RESPITE Self-Funded Residential Care: £1100 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1450

The higher figure would be for a newly refurbished room with it's own wet room en suite.

The price(s) shown are provided by the care home. Contact Manor Farm House for full pricing details and T&Cs.

Contact Manor Farm House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Manor Farm House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Andrew Williams (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (6)

Visiting

  • Staffed for 24 hours a day so do not set visiting times

Parking

  • As Above

Manor Farm House Reviews (9)

9.2

Manor Farm House has a Review Score of 9.2 (9.231) out of 10, based on 6 reviews in the last 2 years.
Over all time Manor Farm House has 9 reviews.

Overall Experience
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Date Published
  • 9
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Reviewer Connection to Manor Farm House
  • 5
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Total of 9, showing 1-9
Review from J R (Daughter of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for a couple of years.We as a family are very happy with the care she receives.The staff have always made us feel welcome at any time and have kept us informed of any changes regarding our mother.
The home is always clean as is our mother's room.
All areas are bright and
well decorated.
Reply from Andrew Williams, Registered Manager at Manor Farm HouseHi,
Thank you so much for this lovely review. I will ensure to pass it onto my staff as they take great pride in receiving lovely reviews like this!
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Review from C S (Daughter of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout my mum's stay at Manor Farm House, she was treated with respect and dignity. She was always clean and tidy and enjoyed the food. She had a lovely room which was cleaned every day. The staff were always kind and friendly, and I always got a warm welcome when I visited.
Reply from Andrew Williams, Registered Manager at Manor Farm HouseHi, thank you so much for this lovely review. Reviews like this create a great morale boost within the staff. Thank you for taking time to complete this!
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Review from P G (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother was well cared for by the staff, especially near the end of her life.
Many thanks to all concerned.
Reply from Donna Mcalary, Registered Manager at Manor Farm HouseThank you for a lovely review, we will all miss her dearly.
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Review from Paul H (Husband of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife Veronica has been a resident at Manor Farm House, BA3 3QG, for approximately 1 year. Me and my family are very pleased at the way she has been looked after and treated with respect. She tells me all the time how good the food is and the way she is being looked after and long may it last.
Reply from Donna Mcalary, Registered Manager at Manor Farm HouseThank you for your feedback, We are happy to know that you and your family are pleased with the service we provide.
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Review from Julie H (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went to Manor Farm in February 2025, and fitted in well from day one. She was treated well by all of the staff, was happy with her room, the meals, and the social activities. As family we were very happy with the warm welcome that we always received, and how mum seemed to treat it as her home.
Sadly
her condition deteriorated after a few months. The management and staff at Manor farm constantly reassured us that they would continue to care for mum, which they did, and they provided exemplary care whilst she was at the end of her life. She died in early October 2025 in her own room, much loved by the staff, and with the utmost care and dignity. Similarly, as family we were treated with huge respect, and were welcomed to stay with her 24/7 (with food and refreshments on tap) until the end, and afterwards. I cannot express my thanks enough, and how much support we were given at a very emotional time. The team, led by Donna, are amazing and totally dedicated.
Reply from Donna Mcalary, Registered Manager at Manor Farm HouseThank you for such a lovely review. it was an absolute pleasure looking after your mother. The staff were wonderful, and as a new manager, I have a great team. We will all miss her dearly, and as I said, pop in any time you are passing for a cup of tea.
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Review from C R (Daughter of Resident) published on 10 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in Manor Farm House for the past 6 years. Overall I am very pleased with her care and support.
Reply from Lynne Abbott, Registered Manager at Manor Farm HouseThank you so much for this review. I will gather information and try to improve areas that we are under achieving in.
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Review from Jake C (Nephew of Resident) published on 24 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We looked at 8 care homes for my aunt and as soon as we walked into Manor Farm it felt homely, warm and friendly. In the 4 years my aunt has been in Manor Farm she has been happy except for a short period after a management change and high staff turnover but she soon settled to new faces. We are very
grateful for their diligence in keeping COVID out. We are kept well informed and have no issues. Jacqueline has always been a challenging woman and the staff have been brilliant.
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Review from Elaine H (Daughter-in-law of Resident) published on 2 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been extremely pleased with the care and respect that Mum has been receiving. The staff are very friendly and helpful not only towards Mum but to her family. We have appreciated, very much, how the staff have kept Mum safe during this pandemic.
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Review from Pat S (Daughter of Resident) published on 14 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum went into Manor Farn House last September. We have been very pleased how the staff are looking after her. If you are worried about anything you only have to ask. They have entertainment, it will be nice when they can go out for walks but these are trying times. The staff and management are always
cheerful.
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Current Review Score: 9.2 (9.231)

Overview of Review Score

The Review Score of 9.2 (9.231) out of 10 for Manor Farm House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.681 for Manor Farm House is calculated as follows: ( (51 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 72 Ratings = 4.681
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.55 Points relating to the number of positive Reviews for Manor Farm House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 = 3.55
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 6 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jul 2025

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 22 Apr 2026

We have 1 room available at Manor Farm. The home is small and friendly and would like to welcome you for a tour on request.

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Awards / Recognitions (1)

Meet the Team (1)

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Andrew

Job Title: Manager Joined: 2026

Hello, my name is Andrew, and I am the Manager here at Manor Farm.


I am proud to be part of a dedicated team that is committed to providing high-quality, person-centred care in a warm and welcoming environment. I have worked in the care sector for 6 years, and I am passionate about supporting both residents and staff to ensure everyone feels respected, safe, and valued.


My focus is on maintaining a caring, homely atmosphere where residents can enjoy comfort, dignity, and independence, while also ensuring families feel confident and involved in their loved one’s care.


I look forward to getting to know residents, relatives, and team members, and being part of the continued life and development of the home.

Frequently Asked Questions about Manor Farm House

What types of Care is Manor Farm House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Manor Farm House have?

There are 20 Single Rooms.

What are the Facilities & Services at Manor Farm House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manor Farm House to the centre of Radstock?

0.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor Farm House to verify any information. View our terms and conditions. Manor Farm House has an Enhanced Service - more info.