Belvedere Lodge

The care Mum has had at Belvedere Lodge has been amazing. They have supported Mum really well. The carers are so good with Mum with all her needs. The carers are really caring. The management is amazing, nothing sis too much for them. They also looked after Dad, (non-resident) when he was ill, while visiting Mum. They also support us, the family, and are always there for us. They are amazing. Would highly recommend Belvedere.

Overall, I am very happy with the care my nan receives at Belvedere Lodge and would recommend Belvedere Lodge Care Home.

Thank you.

It's like being in the outside world, you meet people, some you get on with, some you don't. The staff are excellent, it's nice how staff are from different backgrounds and can relate to the residents. The home is lovely and the different activities are great.

Probably could benefit from more activities and attention paid to clothing, as often he is in other people's clothes.

No problems, well-informed on anything relating to my husband. Staff and management are kind and caring.

I would recommend this care/residential home without hesitation.

Great homely feel, manager and staff are fantastic, very friendly! There are lots of activities: quizzing, music ect. Some other care homes are to clinical I'm sure some might prefer that sort of environment but not us. Great home cooked food.

Thank you for just being so great,

We will always be incredibly grateful to Belvedere Lodge for firstly giving our friend, brother and uncle a safe and caring home and for providing the best care possible during his final few years. I really feel the manager and staff went above and beyond. Communication was open and I was always made to feel welcome and involved in life at Belvedere. I received regular updates. The manager had a clear plan at all times and this was adapted where necessary as time went on. Belvedere has good relationships with other stakeholders, such as the GPs and the NHS support services, which helps ensure complete care is provided. Being a smaller home is a benefit as it ensures it retains the feel of a house and residents receive a closer level of care and great relationships are formed between staff, residents and families. A larger home would not have suited our situation so the environment was perfect for our care needs.

I have found staff at Belvedere Lodge to be very friendly, patient and welcoming. They engage with the residents well and help to make a homely environment. They try to help residents when they are having down days or struggling with their memory and always go the extra mile.

We have got to know all the residents and it feels like one big family.

I cannot thank the staff enough at Belvedere Lodge for their compassion & care for Dad & us as a family.