31 South Road, Weston-super-Mare BS23 2HD
Owner: Oak Bank Residential Home Ltd
Person in charge: Alison Davis (Manager)
Local Authority / Social Services: North Somerset District Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 9 Service Users
Registered Care Categories*: Learning Disability
Single Rooms: 9
Rooms with ensuite WC: 2
Facilities & Services: Respite Care • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on Oak Bank Residential Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.4 out of 10 for Oak Bank Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Oak Bank Residential Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.6 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Oak Bank Residential Home is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.556 Points relating to the number of positive Reviews for Oak Bank Residential Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 1.8 positive Reviews (9 registered maximum number of service users ÷ 5). 1 Reviews ÷ 1.8 Target = 0.556
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
4.8 out of 5 from 1 Reviews over all timeOak Bank Residential Home has a Review Score of 8.4 (8.389) out of 10 and an Average Rating of
Review submitted on 24 April 2018 from a Postal Card by John G (Brother-in-law of Resident). on Tuesday 24 April 2018 . Relates to March 2018.
I visit my Brother-in-law with my Wife each week, sometimes twice a week. It is a well run residential home, very pleasant staff and management, they are always very pleasant and helpful. It is clean and secure and in my opinion, it is well run.
How likely would you be to recommend Oak Bank Residential Home? Extremely Likely
There are currently no awards/recognitions posted yet for Oak Bank Residential Home