Rosewood Lodge

Other than that we are very happy with the care she gets.

Our mother has been in Rosewood Lodge for over 18 months. She has dementia and often prefers not to get involved in activities that are provided although she is encouraged to take part. Staff are very supportive to her needs and her difficulty eating meals and often provide meals easier for her to eat.

The decor at Rosewood would probably not match that of the more expensive care homes, but the inclusive atmosphere and warmth of the staff more that compensates for any shortcomings in this area.

My mother has been a resident of Rosewood Lodge since 2024. The staff have been looking after her and taking care of her needs which at times have been quite challenging due to her Dementia. The staff are always welcoming, friendly and happy to discuss any issues we may have. There are activities available such as chair fitness with a qualified instructor which Mum enjoys. She is always invited to take part in anything the home arranges but she does not always want to do this and there is no pressure put on her to do so.

My father commented on several occasions how good the food was, this is cooked on the premises with residents eating in a welcoming, communal dining space.

The staff are fantastic. My dad has finally settled at Rosewood Lodge. A special thanks to two staff members in particular who are amazing with my dad and give him the courage he needs! My dad was very unhappy when he moved in, but is now settled and loves the food and his new room, now that he’s on the ground floor. He has made some friends and has people to talk to, which he never had at home. It has definitely improved his mental wellbeing!

The staff, in general, are very good, but the management are not here very often.

Throughout the pandemic, they have always done their best to ensure I can keep in touch with Dad. I have seen him regularly in a completely safe manner. I am extremely grateful.

My mother has been at Rosewood Lodge since September 2019, and during this time, I have always found the staff to be very caring, approachable and happy to help whatever the circumstance.

The staff are very caring and welcoming to us.

Rosewood Lodge is a small care home near the seafront. It is a very well maintained, clean and warm care home with very friendly and caring staff. During the pandemic, the staff have kept residents safe from infection, while doing their best to allow relatives to visit their loved ones when possible.

My much-loved father has resided at Rosewood for 8-months, he is not always the easiest person. Never have I felt anything but respect and care for his every need and want. I can honestly say whilst taking covid into consideration, I have entrusted my dad to the best establishment in the area (I have worked in a few). The care and concern are second to none. Health and security measures are excellent. Highly recommend, thank you.

My mother is aged 93 and has dementia. I am very pleased with the care she receives at Rosewood Lodge, which is a great relief to me. The staff and management show Mum great respect and patience. Nothing is too much trouble. Mum thinks the food she receives is fantastic.

My mother is a resident here, she says she is ok there but if she turns the TV up they turn it down saying its too loud, she is going deaf. She talks loud and they keep telling her to shut up and stop shouting. She asked to go to the toilet and they told her she would have to wait, we are busy. When I visit or phone with a concern I get a really bad attitude from the management even to the point when they say hurry up and have your say so I can put the phone down on. My biggest regret was placing my mother here, they are very unprofessional!

We were worried about mum going into a home and feel extremely lucky to have been offered a place for her there. I cannot express how much we like all the staff, how willing they are to help and the general friendliness and feeling of contentment within the home.

My brother has been in Rosewood Lodge since July, he absolutely loves it there. On my first visit to see him, I was made very welcome by the staff, they are very friendly and they took me to see his room. It was lovely, very clean with an ensuite, there is a room where all the residents sit with a TV or there is another room if you just want to sit quietly. There is also a nice dining room, on leaving after seeing my brother, I was invited to go and have lunch with him anytime, all I had to do was ring up in the morning to say that I would like to have lunch with him, how nice is that, can't fault it.

Friendly, caring to a high standard, but peppered with a sense of humour. Residents are treated with respect and listened to. Comfortable room, resident hairdresser, a number of activities on offer, all available and enjoyed by the residents and their visitors. Visitors always welcomed and made to feel part of the care of their relative in the home.

Thoroughly recommended.

Well done to all the staff for doing a wonderful job.

This care home is lovely, bright, clean and all the staff are really great. Nothing is too much trouble. My friend is very happy there.