Tollington Lodge

From the very first visit to meet The Manager and look around the home on a random calling time I was greeted with warm welcoming smiling faces, procedure for entering and the reading of all health and safety incase of Emergency.
I was shown around a beautifully kept home, Lounge where I saw relaxing Residents, being seen by attentive Carers, into the Dining Room which is not only inviting and well kept but clean and somewhere youd enjoy sitting and eating whilst socialising with other Residents.
Inidvidual Rooms were clean and kept incredibly tidy, all Bathrooms and Showrooms I was shown all spotless, ensuites ..clean and tidy.
A Laundry Room which had an immaculate Routine for washing drying etc

Some of the Residents spoke to me off their own backs and said how very happy they were, how they were treated as a Family but most of all everybody showed respect that this was their home. My Mum has been in nearly a week on Respite and there is such a change in her expression and feel.