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8.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sathya Care Ltd

Sathya Care Ltd Locations (2)

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Grafton Lodge
40 Goddington Road, Strood, Rochester ME2 3DE 
9.6 24 reviews
Grafton Lodge, Rochester, Kent
"My wife has dementia that causes her behaviour to be quite challenging at times. The staff at Grafton Lodge are absolutely marvellous in…"   Read all 24 reviews
  • 22 Rooms
Location Type Care Home

Grafton Lodge is a Care Home in Strood, Rochester that provides care to the elderly and those with dementia. Their goal is to provide a homely and happy environment and to promote the highest ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Tollington Lodge
146 Milton Road, Weston-super-Mare BS23 2UZ 
8.2 1 review
"From the very first visit to meet The Manager and look around the home on a random calling time I was greeted with warm welcoming smiling…"   Read review
  • 25 Rooms
Location Type Care Home
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Sathya Care Ltd Reviews (25)

8.9

Sathya Care Ltd has a Group Review Score of 8.9 (8.876) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sathya Care Ltd must have a Review Score.

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Review of

Grafton Lodge

from Paul U (Husband of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has dementia that causes her behaviour to be quite challenging at times. The staff at Grafton Lodge are absolutely marvellous in dealing with her, calming her down and getting her settled. I know how difficult this can be from looking after her at home, and the staff at Grafton Lodge have my
utmost respect. You are all stars. Thank you.
Reply from Tina Munn, Manager at Grafton LodgeThank you so much for taking the time to share your kind words. We're truly touched by your feedback and by the trust you place in our team at Grafton. Your recognition and respect for the team will be shared with everyone. Thank you again for your heartfelt message and for being part of the Grafton Lodge family.
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Review of

Grafton Lodge

from Julie C (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely care home. Staff are friendly and welcoming. The manager is very approachable. This weekend we had a Christmas party with fun and games and singing. The staff work incredibly hard to make sure the residents have everything they need and are always interacting with the residents and family.
I cannot recommend this home highly enough
Reply from Tina Munn, Manager at Grafton LodgeThank you so much for your wonderful review. We're delighted to hear that you found our home welcoming and enjoyed the Christmas party celebrations. Your kind words about our team and management mean a great deal to us. Thank you for your recommendation and for taking the time to share your experience.
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Review of

Grafton Lodge

from A S (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful afternoon at Grafton Lodge Christmas party another event of staff going above and beyond
You are all truly amazing and caring staff and it shows through everything that you do all through the year also
Nothing is to much trouble
I hope you all realise how appreciated you are one big
happy family
Thank you all and merry Christmas and a happy new year
Reply from Tina Munn, Manager at Grafton LodgeThank you so much for your kind and thoughtful words. It truly means a lot to our whole team to feel so appreciated. We take great pride in caring for our residents and working together as one big family, and your message really reminds us why we do what we do. Thank you for your continued support.
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Review of

Grafton Lodge

from Joanne B (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a fantastic place it really is dad's second home . It is just like one big extended family , the staff and management go above and beyond and are so caring , helpful and friendly.
We could not fault it he has the most amazing food and is cared for so well
Dad is so happy and we were so lucky
we found such a perfect home for him.
Reply from Tina Munn, Manager at Grafton LodgeThank you so much for your kind and heartfelt review. We're delighted to hear that your dad is so happy and feels at home at Grafton Lodge. Your lovely words mean a great deal to our whole team. We're so pleased to be able to care for your dad and really appreciate you taking the time to share your experience.
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Review of

Tollington Lodge

from Suzi H (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very first visit to meet The Manager and look around the home on a random calling time I was greeted with warm welcoming smiling faces, procedure for entering and the reading of all health and safety incase of Emergency.
I was shown around a beautifully kept home, Lounge where I saw relaxing
Residents, being seen by attentive Carers, into the Dining Room which is not only inviting and well kept but clean and somewhere youd enjoy sitting and eating whilst socialising with other Residents.
Inidvidual Rooms were clean and kept incredibly tidy, all Bathrooms and Showrooms I was shown all spotless, ensuites ..clean and tidy.
A Laundry Room which had an immaculate Routine for washing drying etc
Some of the Residents spoke to me off their own backs and said how very happy they were, how they were treated as a Family but most of all everybody showed respect that this was their home. My Mum has been in nearly a week on Respite and there is such a change in her expression and feel.
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Review of

Grafton Lodge

from Malcolm M (Son of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at Grafton lodge for over a year now and in that time the home has just gone on from strength to strength.
It is run with care and love at its heart that is as inspiring as it is to be a part of.
The staff are a joy to know led by a team that are a pleasure to know.
I am proud to
be connected with it.
Reply from Tina Munn, Manager at Grafton LodgeWe are so grateful for your kind and touching words. This means so much for our team. It has been the utmost pleasure looking after your mother and we thank you for all your support.
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Review of

Grafton Lodge

from Linda S (Daughter of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
During mum's time at Grafton Lodge she was happy and cared for. Family events and celebrations organised by the manager and staff were lovely and inclusive.
The team show a great level of skill and patience and have time for each resident, taking into account each person's character.
During the end
months before she sadly passed away the manager and her team went above and beyond for not only her but us as well.
We cannot fault the level of care. She was treated as one of their family. My daughter and I thank them greatly.
Reply from Tina Munn, Manager at Grafton LodgeIt was a privilege to care for your mother, and we're truly grateful for your thoughtful review. She will forever be remembered by our team.
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Review of

Grafton Lodge

from L D (Daughter of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel very blessed to have found this little gem of a home. It really is home from home and the staff do actually 'Care'!
You feel their warmth as soon as you walk through the door.
My Dad initially went there, and more recently my mum is there too!
They are constantly cared for with lovely food
and lots of activities.
I do not think you will find another care home as amazing as this one!
Reply from Tina Munn, Manager at Grafton LodgeThank you so much for your wonderful review! We're delighted to hear that you had a positive experience at Grafton Lodge. Your kind words mean a lot to us and inspire our team to continue providing the best care possible. We truly appreciate your support!
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Review of

Grafton Lodge

from Ann P (Wife of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
In September 2023 my husband was cared for at Grafton Lodge for 2 weeks respite. This was his 3rd session of respite care in 2023.
I was particularly pleased that on arrival and departure we were helped by staff to and from the car which I found most useful and helped me begin 'my respite from caring'
the moment that I left Grafton; because I was confident that he would receive competent care throughout his stay.
The friendly greetings from staff were so encouraging and the management team, although extremely busy, took time to reassure me and check medication thoroughly as they knew that I would be unable to visit.
The care and support is so obvious; a relaxed approach to care but within high standards.
Well done for achieving this.
I can only say that I am looking forward to being able to use this respite service regularly in order to enable me to continue my long-term care for my husband.
Thank you.
Reply from Tina Munn, Manager at Grafton LodgeThank you so much for this positive feedback. We have shared this with the staff to further motivate them to continue their current practices.
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Review of

Grafton Lodge

from Teresa R (Sister of Resident) published on 19 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother moved to Grafton in August for respite and is now a resident. I can not speak highly enough about all of the amazing staff, the care he has received has been wonderful. The staff treat residents with care and compassion and with dignity and respect, always. There is a real homely feel at
Grafton and visitors are made to feel welcome at all times.
Reply from Tina Munn, Manager at Grafton LodgeThank you so much for your encouraging words. We are glad that you find Grafton Lodge to have a homely atmosphere.
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Review of

Grafton Lodge

from James P (Son of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been suffering with Vascular Dementia since 2018, after a fall at home in late August 2023 she was admitted to hospital for three and a half weeks, as a result she lost her mobility and weight. Mum joined Grafton Lodge on respite care from 20/09/23. At this time a plan was agreed with management
to address her needs after discharge from Medway Hospital. I looked at many places for Mum and as soon as I walked in you could feel the homeliness. Residents are encouraged to participate in activities each day, Mum has benefitted from this. When we visit she is always chatty, cheerful and pleased to see us; a sure sign she is happy and content. Mum came to Grafton Lodge in very poor health, the last four months the constant care, routine and kindness all the staff showed to her, we are very confident that our Mum/Nan is in safe loving hands. We are blessed to have Mum cared for here by the management and family at Grafton Lodge, it is truly a wonderful establishment, which is highly recommended.
Reply from Tina Munn, Manager at Grafton LodgeThank you very much for your kind words. We are very happy that you found Grafton Lodge to be a 'homely' environment.
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Review of

Grafton Lodge

from Sue M (Daughter of Resident) published on 5 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Many thanks to all the staff at Grafton Lodge for their kindness and consideration in the caring of my dear dad who has sadly now passed. We could not have asked for better treatment at a time when Dad was so immobile and vulnerable. We are truly grateful to you all!
Reply from Murali Sivanandan, Director at Grafton LodgeMany thanks for your positive feedback, which is very motivating for our team.
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Review of

Grafton Lodge

from Emma J (Daughter of Resident) published on 5 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn’t have wished for a more perfect place for my mum. The staff are knowledgeable and supportive, they are friendly and treat my mum like a lady. I would recommend Grafton Lodge to anyone, the care is outstanding, considering I looked at other places and there were no comparison to Grafton Lodge,
I’ve told my friends and family all about the fantastic place and hope it will keep up the standards that I have received since my mum has been a resident.
Reply from Murali Sivanandan, Director at Grafton LodgeThank you for taking the time to write such kind comments. We are very grateful.
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Review of

Grafton Lodge

from Sharon K (Sister of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Throughout my sister’s stay, me and all my family were impressed with the level of care provided at Grafton Lodge. When my sister arrived in March, she was in very poor health. However, with the constant care, routine and kindness all the staff showed her, my family were confident that my sister was
in safe, loving hands. Thank you for giving us our sister back and another big thanks to all the carers for being so kind, happy and friendly when we came to visit.
Reply from Murali Sivanandan, Director at Grafton LodgeYour kind words and feedback are very much appreciated. We are very glad you and your family had a positive experience at Grafton Lodge.
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Review of

Grafton Lodge

from Claire H (Great-Niece of Resident) published on 19 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caring and kind. Created a real cosy home environment for their residents. Home-made food, clean rooms, hot baths with music and candles, activities, permanent carers that residents come to recognise and know and a social life within the home. My aunt was treated with respect and dignity here. A gem
in the middle of Strood. A really welcoming team, who not only helped my auntie to try and settle but also put our whole family at ease. Grateful for this wonderful place. Management really knows their stuff and every rule is followed to ensure the best care.
Reply from Murali Sivanandan, Director at Grafton LodgeThank you very much for your positive feedback. It is very kind of you to take the time to share your lovely comments.
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Review of

Grafton Lodge

from Nicola H (Niece of Resident) published on 1 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Grafton Lodge is a very clean and homely place, where all staff are caring and friendly. The rooms are warm, cosy and welcoming and the food is tasty. Residents are encouraged to participate in activities each day. I highly recommend Grafton Lodge.
Reply from Murali Sivanandan, Director at Grafton LodgeMany thanks for leaving this review. We are most grateful for your feedback.
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Review of

Grafton Lodge

from James O (Nephew of Resident) published on 31 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The love and care that the manager and whole family at Grafton Lodge showed our aunt was truly wonderful. We were blessed to have had her cared for there. We looked at many places for our aunt as we wanted a home, not just a room and as soon as we walked in you could feel the homeliness. Thank you all.
Reply from Murali Sivanandan, Director at Grafton LodgeMany thanks for your very kind words and taking the effort to write this review.
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Review of

Grafton Lodge

from Michael O (Son-in-law of Resident) published on 28 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are always friendly, even when under pressure. Look after our mum really well, even liquidise her food and feed her as she can't. Birthdays are always celebrated with beautiful cakes. Thank you to all staff.
Reply from Murali Sivanandan, Director at Grafton LodgeThank you very much for your kind words and encouragement to our staff.
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Review of

Grafton Lodge

from Colin M (Son-in-law of Resident) published on 28 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident since the beginning of October.
All the staff that I have met have been very friendly and professional. The home is very cosy and my mother-in-law seems very happy since becoming a resident.
My thanks go to all the lovely staff at Grafton Lodge.
Reply from Murali Sivanandan, Director at Grafton LodgeThank you very much for taking the trouble to give this positive feedback to the team at Grafton Lodge. It is very much appreciated.
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Review of

Grafton Lodge

from Keith S (Son of Resident) published on 15 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident of Grafton Lodge since July 2016. She has increased dementia over the years and Grafton Lodge staff have met those needs with dignity and care. Mum loved the activities when she could go down and was always cheerful and chatty; a sure sign she was happy and content. Over the
last 18 months, Mum (nearing 100 years) lost much mobility and has been confined to her bed. She is always well cared for and clean. The staff here have been exceptional and I thank them all so much for looking after Mum in her twilight years. Grafton Lodge is highly recommended.
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Frequently Asked Questions about Sathya Care Ltd

How many Care Homes does Sathya Care Ltd own?

Sathya Care Ltd own 2 Care Homes.

Which Sathya Care Ltd Care Homes have the highest review score?

Grafton Lodge & Tollington Lodge have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sathya Care Ltd to verify any information. View our terms and conditions. Sathya Care Ltd has a Platinum Service – more info.