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The home is based in a large, double story detached house that is able to provide care for up to 22 residents. The bedrooms are tastefully decorated...
Care Provided by Grafton Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 22 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Grafton Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sathya Care Ltd
- Private Owned
Person in charge
- Tina Munn (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
Room Information
- Single Rooms (18)
- Couples/Companion Rooms (2)
Grafton Lodge Reviews (24)
Grafton Lodge has a Review Score of 9.6 (9.552) out of 10, based on 7 reviews in the last 2 years.
Over all time Grafton Lodge has 24 reviews.
My wife has dementia that causes her behaviour to be quite challenging at times. The staff at Grafton Lodge are absolutely marvellous in dealing with her, calming her down and getting her settled. I know how difficult this can be from looking after her at home, and the staff at Grafton Lodge have my utmost respect. You are all stars. Thank you.
Thank you so much for taking the time to share your kind words. We're truly touched by your feedback and by the trust you place in our team at Grafton. Your recognition and respect for the team will be shared with everyone. Thank you again for your heartfelt message and for being part of the Grafton Lodge family.
A lovely care home. Staff are friendly and welcoming. The manager is very approachable. This weekend we had a Christmas party with fun and games and singing. The staff work incredibly hard to make sure the residents have everything they need and are always interacting with the residents and family. I cannot recommend this home highly enough
Thank you so much for your wonderful review. We're delighted to hear that you found our home welcoming and enjoyed the Christmas party celebrations. Your kind words about our team and management mean a great deal to us. Thank you for your recommendation and for taking the time to share your experience.
You are all truly amazing and caring staff and it shows through everything that you do all through the year also
Nothing is to much trouble
I hope you all realise how appreciated you are one big happy family
Thank you all and merry Christmas and a happy new year
Thank you so much for your kind and thoughtful words. It truly means a lot to our whole team to feel so appreciated. We take great pride in caring for our residents and working together as one big family, and your message really reminds us why we do what we do. Thank you for your continued support.
We could not fault it he has the most amazing food and is cared for so well
Dad is so happy and we were so lucky we found such a perfect home for him.
Thank you so much for your kind and heartfelt review. We're delighted to hear that your dad is so happy and feels at home at Grafton Lodge. Your lovely words mean a great deal to our whole team. We're so pleased to be able to care for your dad and really appreciate you taking the time to share your experience.
It is run with care and love at its heart that is as inspiring as it is to be a part of.
The staff are a joy to know led by a team that are a pleasure to know.
I am proud to be connected with it.
We are so grateful for your kind and touching words. This means so much for our team. It has been the utmost pleasure looking after your mother and we thank you for all your support.
The team show a great level of skill and patience and have time for each resident, taking into account each person's character.
During the end months before she sadly passed away the manager and her team went above and beyond for not only her but us as well.
We cannot fault the level of care. She was treated as one of their family. My daughter and I thank them greatly.
It was a privilege to care for your mother, and we're truly grateful for your thoughtful review. She will forever be remembered by our team.
You feel their warmth as soon as you walk through the door.
My Dad initially went there, and more recently my mum is there too!
They are constantly cared for with lovely food and lots of activities.
I do not think you will find another care home as amazing as this one!
Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience at Grafton Lodge. Your kind words mean a lot to us and inspire our team to continue providing the best care possible. We truly appreciate your support!
I was particularly pleased that on arrival and departure we were helped by staff to and from the car which I found most useful and helped me begin 'my respite from caring' the moment that I left Grafton; because I was confident that he would receive competent care throughout his stay.
The friendly greetings from staff were so encouraging and the management team, although extremely busy, took time to reassure me and check medication thoroughly as they knew that I would be unable to visit.
The care and support is so obvious; a relaxed approach to care but within high standards.
Well done for achieving this.
I can only say that I am looking forward to being able to use this respite service regularly in order to enable me to continue my long-term care for my husband.
Thank you.
Thank you so much for this positive feedback. We have shared this with the staff to further motivate them to continue their current practices.
My brother moved to Grafton in August for respite and is now a resident. I can not speak highly enough about all of the amazing staff, the care he has received has been wonderful. The staff treat residents with care and compassion and with dignity and respect, always. There is a real homely feel at Grafton and visitors are made to feel welcome at all times.
Thank you so much for your encouraging words. We are glad that you find Grafton Lodge to have a homely atmosphere.
Mum has been suffering with Vascular Dementia since 2018, after a fall at home in late August 2023 she was admitted to hospital for three and a half weeks, as a result she lost her mobility and weight. Mum joined Grafton Lodge on respite care from 20/09/23. At this time a plan was agreed with management to address her needs after discharge from Medway Hospital. I looked at many places for Mum and as soon as I walked in you could feel the homeliness. Residents are encouraged to participate in activities each day, Mum has benefitted from this. When we visit she is always chatty, cheerful and pleased to see us; a sure sign she is happy and content. Mum came to Grafton Lodge in very poor health, the last four months the constant care, routine and kindness all the staff showed to her, we are very confident that our Mum/Nan is in safe loving hands. We are blessed to have Mum cared for here by the management and family at Grafton Lodge, it is truly a wonderful establishment, which is highly recommended.
Thank you very much for your kind words. We are very happy that you found Grafton Lodge to be a 'homely' environment.
Many thanks to all the staff at Grafton Lodge for their kindness and consideration in the caring of my dear dad who has sadly now passed. We could not have asked for better treatment at a time when Dad was so immobile and vulnerable. We are truly grateful to you all!
Many thanks for your positive feedback, which is very motivating for our team.
I couldn’t have wished for a more perfect place for my mum. The staff are knowledgeable and supportive, they are friendly and treat my mum like a lady. I would recommend Grafton Lodge to anyone, the care is outstanding, considering I looked at other places and there were no comparison to Grafton Lodge, I’ve told my friends and family all about the fantastic place and hope it will keep up the standards that I have received since my mum has been a resident.
Thank you for taking the time to write such kind comments. We are very grateful.
Throughout my sister’s stay, me and all my family were impressed with the level of care provided at Grafton Lodge. When my sister arrived in March, she was in very poor health. However, with the constant care, routine and kindness all the staff showed her, my family were confident that my sister was in safe, loving hands. Thank you for giving us our sister back and another big thanks to all the carers for being so kind, happy and friendly when we came to visit.
Your kind words and feedback are very much appreciated. We are very glad you and your family had a positive experience at Grafton Lodge.
Caring and kind. Created a real cosy home environment for their residents. Home-made food, clean rooms, hot baths with music and candles, activities, permanent carers that residents come to recognise and know and a social life within the home. My aunt was treated with respect and dignity here. A gem in the middle of Strood. A really welcoming team, who not only helped my auntie to try and settle but also put our whole family at ease. Grateful for this wonderful place. Management really knows their stuff and every rule is followed to ensure the best care.
Thank you very much for your positive feedback. It is very kind of you to take the time to share your lovely comments.
Grafton Lodge is a very clean and homely place, where all staff are caring and friendly. The rooms are warm, cosy and welcoming and the food is tasty. Residents are encouraged to participate in activities each day. I highly recommend Grafton Lodge.
Many thanks for leaving this review. We are most grateful for your feedback.
The love and care that the manager and whole family at Grafton Lodge showed our aunt was truly wonderful. We were blessed to have had her cared for there. We looked at many places for our aunt as we wanted a home, not just a room and as soon as we walked in you could feel the homeliness. Thank you all.
Many thanks for your very kind words and taking the effort to write this review.
Staff are always friendly, even when under pressure. Look after our mum really well, even liquidise her food and feed her as she can't. Birthdays are always celebrated with beautiful cakes. Thank you to all staff.
Thank you very much for your kind words and encouragement to our staff.
All the staff that I have met have been very friendly and professional. The home is very cosy and my mother-in-law seems very happy since becoming a resident.
My thanks go to all the lovely staff at Grafton Lodge.
Thank you very much for taking the trouble to give this positive feedback to the team at Grafton Lodge. It is very much appreciated.
Mum has been a resident of Grafton Lodge since July 2016. She has increased dementia over the years and Grafton Lodge staff have met those needs with dignity and care. Mum loved the activities when she could go down and was always cheerful and chatty; a sure sign she was happy and content. Over the last 18 months, Mum (nearing 100 years) lost much mobility and has been confined to her bed. She is always well cared for and clean. The staff here have been exceptional and I thank them all so much for looking after Mum in her twilight years. Grafton Lodge is highly recommended.
I cannot express how happy I am with the care offered to my mother. At a time when I could not offer the 24/7 care she needed, the home replaced me. The love, care, empathy, consideration and most of all respect given to my mum is amazing. I can't thank you all enough.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 August 2023Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Grafton Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Grafton Lodge.
Accreditations
There are no accreditations posted yet for Grafton Lodge.
Meet the Team (1)

I have been working at Grafton Lodge Care Home since 2017 and am currently in the role of Care Home Manager. I am also a full-time mother of three and enjoy cooking and reading to help unwind after work.
Frequently Asked Questions about Grafton Lodge
What types of Care is Grafton Lodge registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Grafton Lodge have?
There are 18 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Grafton Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Grafton Lodge to the centre of Rochester?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
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