Grafton Lodge is a Care Home in Strood, Rochester that provides care to the elderly and those with dementia. Their goal is to provide a homely and happy environment and to promote the highest standards of care through their team of dedicated carers.
The home is based in a large, double story detached house that is able to provide care for up to 22 residents. The bedrooms are tastefully decorated...
Grafton Lodge is a Care Home in Strood, Rochester that provides care to the elderly and those with dementia. Their goal is to provide a homely and happy environment and to promote the highest standards of care through their team of dedicated carers.
The home is based in a large, double story detached house that is able to provide care for up to 22 residents. The bedrooms are tastefully decorated and many are equipped with en-suite facilities. A lift is available for access to the first floor along with a stair-lift. There is a large-sized main lounge which is split into two different themed areas and there is also an additional room known as the ‘garden room’ which provides an alternative environment for relaxing. They have recently installed a large-sized mural of a 1950s post-office which serves as a pleasant trip down memory lane for residents when they walk past it. The residents are able to benefit from the use of the garden area with its own tables and chairs which can serve as a pleasing environment to meet with friends and family.
Staff feel very strongly about treating residents with the respect and dignity they deserve. The team are extremely fortunate to have their own in-house well-being coordinator who is constantly generating great ideas to help stimulate and entertain guests. Recent examples include art pieces made from Autumn leaves, dancing, making and painting Christmas decorations and having an in-house spa day. There is also a weekly quiz which many of the residents look forward to. The home is also fortunate to have a great team of carers who are very dedicated and passionate about their work with the residents. They will also frequently think 'outside the box' and find different ways to stimulate residents
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Grafton Lodge has a Review Score of 9.5 (9.494) out of 10, based on 6 reviews in the last 2 years.
Over all time Grafton Lodge has 24 reviews.
My wife has dementia that causes her behaviour to be quite challenging at times. The staff at Grafton Lodge are absolutely marvellous in dealing with her, calming her down and getting her settled. I know how difficult this can be from looking after her at home, and the staff at Grafton Lodge have...
My wife has dementia that causes her behaviour to be quite challenging at times. The staff at Grafton Lodge are absolutely marvellous in dealing with her, calming her down and getting her settled. I know how difficult this can be from looking after her at home, and the staff at Grafton Lodge have my utmost respect. You are all stars. Thank you.
Thank you so much for taking the time to share your kind words. We're truly touched by your feedback and by the trust you place in our team at Grafton. Your recognition and respect for the team will be shared with everyone. Thank you again for your heartfelt message and for being part of the Grafton Lodge family.
A lovely care home. Staff are friendly and welcoming. The manager is very approachable. This weekend we had a Christmas party with fun and games and singing. The staff work incredibly hard to make sure the residents have everything they need and are always interacting with the residents and...
A lovely care home. Staff are friendly and welcoming. The manager is very approachable. This weekend we had a Christmas party with fun and games and singing. The staff work incredibly hard to make sure the residents have everything they need and are always interacting with the residents and family. I cannot recommend this home highly enough
Thank you so much for your wonderful review. We're delighted to hear that you found our home welcoming and enjoyed the Christmas party celebrations. Your kind words about our team and management mean a great deal to us. Thank you for your recommendation and for taking the time to share your experience.
I hope you all realise how appreciated you are one...
Thank you all and merry Christmas and a happy new year
Thank you so much for your kind and thoughtful words. It truly means a lot to our whole team to feel so appreciated. We take great pride in caring for our residents and working together as one big family, and your message really reminds us why we do what we do. Thank you for your continued support.
Dad is so happy and we were so...
Dad is so happy and we were so lucky we found such a perfect home for him.
Thank you so much for your kind and heartfelt review. We're delighted to hear that your dad is so happy and feels at home at Grafton Lodge. Your lovely words mean a great deal to our whole team. We're so pleased to be able to care for your dad and really appreciate you taking the time to share your experience.
I am proud to...
I am proud to be connected with it.
We are so grateful for your kind and touching words. This means so much for our team. It has been the utmost pleasure looking after your mother and we thank you for all your support.
During the...
We cannot fault the level of care. She was treated as one of their family. My daughter and I thank them greatly.
It was a privilege to care for your mother, and we're truly grateful for your thoughtful review. She will forever be remembered by our team.
They are constantly cared for with lovely...
I do not think you will find another care home as amazing as this one!
Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience at Grafton Lodge. Your kind words mean a lot to us and inspire our team to continue providing the best care possible. We truly appreciate your support!
I was particularly pleased that on arrival and departure we were helped by staff to and from the car which I found most useful and helped me begin 'my respite from...
Thank you.
Thank you so much for this positive feedback. We have shared this with the staff to further motivate them to continue their current practices.
My brother moved to Grafton in August for respite and is now a resident. I can not speak highly enough about all of the amazing staff, the care he has received has been wonderful. The staff treat residents with care and compassion and with dignity and respect, always. There is a real homely feel at...
My brother moved to Grafton in August for respite and is now a resident. I can not speak highly enough about all of the amazing staff, the care he has received has been wonderful. The staff treat residents with care and compassion and with dignity and respect, always. There is a real homely feel at Grafton and visitors are made to feel welcome at all times.
Thank you so much for your encouraging words. We are glad that you find Grafton Lodge to have a homely atmosphere.
Mum has been suffering with Vascular Dementia since 2018, after a fall at home in late August 2023 she was admitted to hospital for three and a half weeks, as a result she lost her mobility and weight. Mum joined Grafton Lodge on respite care from 20/09/23. At this time a plan was agreed with...
Mum has been suffering with Vascular Dementia since 2018, after a fall at home in late August 2023 she was admitted to hospital for three and a half weeks, as a result she lost her mobility and weight. Mum joined Grafton Lodge on respite care from 20/09/23. At this time a plan was agreed with management to address her needs after discharge from Medway Hospital. I looked at many places for Mum and as soon as I walked in you could feel the homeliness. Residents are encouraged to participate in activities each day, Mum has benefitted from this. When we visit she is always chatty, cheerful and pleased to see us; a sure sign she is happy and content. Mum came to Grafton Lodge in very poor health, the last four months the constant care, routine and kindness all the staff showed to her, we are very confident that our Mum/Nan is in safe loving hands. We are blessed to have Mum cared for here by the management and family at Grafton Lodge, it is truly a wonderful establishment, which is highly recommended.
Thank you very much for your kind words. We are very happy that you found Grafton Lodge to be a 'homely' environment.
Many thanks to all the staff at Grafton Lodge for their kindness and consideration in the caring of my dear dad who has sadly now passed. We could not have asked for better treatment at a time when Dad was so immobile and vulnerable. We are truly grateful to you all!
Many thanks to all the staff at Grafton Lodge for their kindness and consideration in the caring of my dear dad who has sadly now passed. We could not have asked for better treatment at a time when Dad was so immobile and vulnerable. We are truly grateful to you all!
Many thanks for your positive feedback, which is very motivating for our team.
I couldn’t have wished for a more perfect place for my mum. The staff are knowledgeable and supportive, they are friendly and treat my mum like a lady. I would recommend Grafton Lodge to anyone, the care is outstanding, considering I looked at other places and there were no comparison to Grafton...
I couldn’t have wished for a more perfect place for my mum. The staff are knowledgeable and supportive, they are friendly and treat my mum like a lady. I would recommend Grafton Lodge to anyone, the care is outstanding, considering I looked at other places and there were no comparison to Grafton Lodge, I’ve told my friends and family all about the fantastic place and hope it will keep up the standards that I have received since my mum has been a resident.
Thank you for taking the time to write such kind comments. We are very grateful.
Throughout my sister’s stay, me and all my family were impressed with the level of care provided at Grafton Lodge. When my sister arrived in March, she was in very poor health. However, with the constant care, routine and kindness all the staff showed her, my family were confident that my sister...
Throughout my sister’s stay, me and all my family were impressed with the level of care provided at Grafton Lodge. When my sister arrived in March, she was in very poor health. However, with the constant care, routine and kindness all the staff showed her, my family were confident that my sister was in safe, loving hands. Thank you for giving us our sister back and another big thanks to all the carers for being so kind, happy and friendly when we came to visit.
Your kind words and feedback are very much appreciated. We are very glad you and your family had a positive experience at Grafton Lodge.
Caring and kind. Created a real cosy home environment for their residents. Home-made food, clean rooms, hot baths with music and candles, activities, permanent carers that residents come to recognise and know and a social life within the home. My aunt was treated with respect and dignity here. A...
Caring and kind. Created a real cosy home environment for their residents. Home-made food, clean rooms, hot baths with music and candles, activities, permanent carers that residents come to recognise and know and a social life within the home. My aunt was treated with respect and dignity here. A gem in the middle of Strood. A really welcoming team, who not only helped my auntie to try and settle but also put our whole family at ease. Grateful for this wonderful place. Management really knows their stuff and every rule is followed to ensure the best care.
Thank you very much for your positive feedback. It is very kind of you to take the time to share your lovely comments.
Grafton Lodge is a very clean and homely place, where all staff are caring and friendly. The rooms are warm, cosy and welcoming and the food is tasty. Residents are encouraged to participate in activities each day. I highly recommend Grafton Lodge.
Grafton Lodge is a very clean and homely place, where all staff are caring and friendly. The rooms are warm, cosy and welcoming and the food is tasty. Residents are encouraged to participate in activities each day. I highly recommend Grafton Lodge.
Many thanks for leaving this review. We are most grateful for your feedback.
The love and care that the manager and whole family at Grafton Lodge showed our aunt was truly wonderful. We were blessed to have had her cared for there. We looked at many places for our aunt as we wanted a home, not just a room and as soon as we walked in you could feel the homeliness. Thank you...
The love and care that the manager and whole family at Grafton Lodge showed our aunt was truly wonderful. We were blessed to have had her cared for there. We looked at many places for our aunt as we wanted a home, not just a room and as soon as we walked in you could feel the homeliness. Thank you all.
Many thanks for your very kind words and taking the effort to write this review.
Staff are always friendly, even when under pressure. Look after our mum really well, even liquidise her food and feed her as she can't. Birthdays are always celebrated with beautiful cakes. Thank you to all staff.
Staff are always friendly, even when under pressure. Look after our mum really well, even liquidise her food and feed her as she can't. Birthdays are always celebrated with beautiful cakes. Thank you to all staff.
Thank you very much for your kind words and encouragement to our staff.
My thanks go to all the lovely staff at Grafton Lodge.
My thanks go to all the lovely staff at Grafton Lodge.
Thank you very much for taking the trouble to give this positive feedback to the team at Grafton Lodge. It is very much appreciated.
Mum has been a resident of Grafton Lodge since July 2016. She has increased dementia over the years and Grafton Lodge staff have met those needs with dignity and care. Mum loved the activities when she could go down and was always cheerful and chatty; a sure sign she was happy and content. Over the...
Mum has been a resident of Grafton Lodge since July 2016. She has increased dementia over the years and Grafton Lodge staff have met those needs with dignity and care. Mum loved the activities when she could go down and was always cheerful and chatty; a sure sign she was happy and content. Over the last 18 months, Mum (nearing 100 years) lost much mobility and has been confined to her bed. She is always well cared for and clean. The staff here have been exceptional and I thank them all so much for looking after Mum in her twilight years. Grafton Lodge is highly recommended.
I cannot express how happy I am with the care offered to my mother. At a time when I could not offer the 24/7 care she needed, the home replaced me. The love, care, empathy, consideration and most of all respect given to my mum is amazing. I can't thank you all enough.
I cannot express how happy I am with the care offered to my mother. At a time when I could not offer the 24/7 care she needed, the home replaced me. The love, care, empathy, consideration and most of all respect given to my mum is amazing. I can't thank you all enough.
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I have been working at Grafton Lodge Care Home since 2017 and am currently in the role of Care Home Manager. I am also a full-time mother of three and enjoy cooking and reading to help unwind after work.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 18 Single Rooms and 2 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grafton Lodge to verify any information. View our terms and conditions. Grafton Lodge has an Enhanced Service -what an Enhanced Service includes.