Grafton Lodge

40 Goddington Road, Strood, Rochester ME2 3DE
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9.9 21 Reviews
  • Grafton Lodge, Rochester
Grafton Lodge is a Care Home in Strood, Rochester that provides care to the elderly and those with dementia. Their goal is to provide a homely and happy environment and to promote the highest standards of care through their team of dedicated carers.

The home is based in a large, double story detached house that is able to provide care for up to 22 residents. The bedrooms are tastefully decorated and many are equipped with en-suite facilities. A lift is available for access to the first floor along with a stair-lift. There is a large-sized main lounge which is split into two different themed areas and there is also an additional room known as the ‘garden room’ which provides an alternative environment for relaxing. They have recently installed a large-sized mural of a 1950s post-office which serves as a pleasant trip down memory lane for residents when they walk past it. The residents are able to benefit from the use of the garden area with its own tables and chairs which can serve as a pleasing environment to meet with friends and family.

Staff feel very strongly about treating residents with the respect and dignity they deserve. The team are extremely fortunate to have their own in-house well-being coordinator who is constantly generating great ideas to help stimulate and entertain guests. Recent examples include art pieces made from Autumn leaves, dancing, making and painting Christmas decorations and having an in-house spa day. There is also a weekly quiz which many of the residents look forward to. The home is also fortunate to have a great team of carers who are very dedicated and passionate about their work with the residents. They will also frequently think 'outside the box' and find different ways to stimulate residents

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Residential Dementia Care: £1350 – £1500
  • RESPITE Self-Funded Residential Care: £1200 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1500

These prices are only a guideline, please contact Grafton Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Sathya Care Ltd

Person in charge

  • Tina Munn (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (2)
Total of 21, showing 21-21
9.9

Grafton Lodge has a Review Score of 9.9 (9.932) out of 10, based on 10 reviews in the last 2 years. Over all time Grafton Lodge has 21 reviews.

Overall Experience

  • 20
  • 1
  • 0
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Date Published

21
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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since 2016 after losing her husband, we have always found Grafton Lodge to be a safe, friendly caring place to live. All staff have been helpful when we have any questions/queries, problems have always been dealt with swiftly. My mum is not the easiest to pacify and can often
be difficult.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.932)

Overview of Review Score

The Review Score of 9.9 (9.932) out of 10 for Grafton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.932 for Grafton Lodge is calculated as follows: ( (109 Excellents x 5) + (8 Goods x 4) ) ÷ 117 Ratings = 4.932

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Grafton Lodge is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Aug 2023

Overall
Requires improvement

  • Caring

    Requires improvement
  • Effective

    Requires improvement
  • Responsive

    Requires improvement
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Tina

Tina Munn

Job Title: Care Home Manager

Joined: 2017

I have been working at Grafton Lodge Care Home since 2017 and am currently in the role of Care Home Manager. I am also a full-time mother of three and enjoy cooking and reading to help unwind after work.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grafton Lodge to verify any information. View our terms and conditions. Grafton Lodge has an Enhanced Service - more info.