Grafton Lodge is a Care Home in Strood, Rochester that provides care to the elderly and those with dementia. Their goal is to provide a homely and happy environment and to promote the highest standards of care through their team of dedicated carers.
The home is based in a large, double story detached house that is able to provide care for up to 22 residents. The bedrooms are tastefully decorated...
Grafton Lodge is a Care Home in Strood, Rochester that provides care to the elderly and those with dementia. Their goal is to provide a homely and happy environment and to promote the highest standards of care through their team of dedicated carers.
The home is based in a large, double story detached house that is able to provide care for up to 22 residents. The bedrooms are tastefully decorated and many are equipped with en-suite facilities. A lift is available for access to the first floor along with a stair-lift. There is a large-sized main lounge which is split into two different themed areas and there is also an additional room known as the ‘garden room’ which provides an alternative environment for relaxing. They have recently installed a large-sized mural of a 1950s post-office which serves as a pleasant trip down memory lane for residents when they walk past it. The residents are able to benefit from the use of the garden area with its own tables and chairs which can serve as a pleasing environment to meet with friends and family.
Staff feel very strongly about treating residents with the respect and dignity they deserve. The team are extremely fortunate to have their own in-house well-being coordinator who is constantly generating great ideas to help stimulate and entertain guests. Recent examples include art pieces made from Autumn leaves, dancing, making and painting Christmas decorations and having an in-house spa day. There is also a weekly quiz which many of the residents look forward to. The home is also fortunate to have a great team of carers who are very dedicated and passionate about their work with the residents. They will also frequently think 'outside the box' and find different ways to stimulate residents
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Grafton Lodge has a Review Score of 9.5 (9.494) out of 10, based on 6 reviews in the last 2 years.
Over all time Grafton Lodge has 24 reviews.
My mother has been at Grafton Lodge now for three years, I have always been happy with the care that she receives. The carers are very friendly and professional and the home is always very clean and tidy. My mother says she is happy with the care that she receives and likes the food provided also.
My mother has been at Grafton Lodge now for three years, I have always been happy with the care that she receives. The carers are very friendly and professional and the home is always very clean and tidy. My mother says she is happy with the care that she receives and likes the food provided also.
Dad was at Grafton Lodge for just over 2 1/2 years. Residents are encouraged to treat it like 'home'. Dad loved his food and was thrilled when some of his favourite dishes were made especially for him. It is hard to review the last year due to covid restrictions but during that time the staff were...
Dad was at Grafton Lodge for just over 2 1/2 years. Residents are encouraged to treat it like 'home'. Dad loved his food and was thrilled when some of his favourite dishes were made especially for him. It is hard to review the last year due to covid restrictions but during that time the staff were helpful and kept me informed about dad's care. He was encouraged to meet me in the garden, whilst following Covid restrictions. During lockdown, I had a phone conversation with a new member of staff who was tasked with the resident's social wellbeing and I felt dad was encouraged to join in more activities. During Dad's last few weeks there, the staff were always knowledgeable, professional and courteous towards us whilst being supportive too. The kept us very up to date with Dad's condition and enabled video calls between Dad and myself. During these calls, I could see that they were respectful and kind towards Dad. Grafton Lodge is like a family home.
There is always a warm welcome whenever we visit and an open, friendly feel. The staff are always helpful and go that extra mile to treat the residents as individuals. The home is pleasantly decorated and a varied activities programme is provided. The Facebook videos and photos are a great way for...
There is always a warm welcome whenever we visit and an open, friendly feel. The staff are always helpful and go that extra mile to treat the residents as individuals. The home is pleasantly decorated and a varied activities programme is provided. The Facebook videos and photos are a great way for us to keep in touch. We are kept well informed and have always found the staff and management to be available and approachable. We feel fortunate that our relative is at home here.
My mum has been a resident since 2016 after losing her husband, we have always found Grafton Lodge to be a safe, friendly caring place to live. All staff have been helpful when we have any questions/queries, problems have always been dealt with swiftly. My mum is not the easiest to pacify and can...
My mum has been a resident since 2016 after losing her husband, we have always found Grafton Lodge to be a safe, friendly caring place to live. All staff have been helpful when we have any questions/queries, problems have always been dealt with swiftly. My mum is not the easiest to pacify and can often be difficult.
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I have been working at Grafton Lodge Care Home since 2017 and am currently in the role of Care Home Manager. I am also a full-time mother of three and enjoy cooking and reading to help unwind after work.
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