Frenchay House

My mother moved into Frenchey house in December 25 , she is like a different person. I have visited at different times and she is always doing something or socialising with other residents . I have never seen her this happy. The staff have welcomed her and been so friendly to me and my family. I was so concerned as she was very unhappy at her previous place but from day one Frenchey house have been fantastic, I cant thank them enough.

My mother was only here for 28-day assessment on Pathway 3. I have found the staff excellent and supportive and treat mum with respect. I find the home welcoming and secure.

I was very impressed with the home overall and the staff were all exceptionally attentive and friendly. Mum was only there a short while but I simply couldn't fault anything. The home was beautiful and we could of wished nothing more for our Mum

Thank you Frenchay House.

Fantastic care home, great staff. Very happy here.

Mum was a resident in Frenchay House from May 2022 until we lost her in January 2024. She received amazing care from all staff and not only did they look after Mum but also looked after dad when he visited her on a daily basis.

Frenchay House were very supportive when we asked if we could have a bench in the garden to remember Dad. Even though Dad had passed away a year previous to his bench being in the garden, it was still difficult and Frenchay House understood that, giving us time to be quiet and remember Dad. Their care and thoughtfulness made all the difference - thank you!

Over the last few years, my mum has had respite in other homes which in fairness have been good but none have compared to the high-quality and sense of loving care that mum has enjoyed at Frenchay House, where mum has now lived as a permanent resident for almost a year. We have found the team of staff to be both compassionate and joyful in the most trying of circumstances. They have helped my family enormously by going the extra mile for both mum and the rest of my family at some considerable cost to themselves, but they have taken it all in their stride for mum's sake. We don't think that other homes would have shown the same detailed care in similar circumstances. Therefore, I can honestly say that we all feel the loving embrace of our new Frenchay Family and thank the fabulous team, far too many to mention individually, to which mum and my family are so grateful.

Massive thank you for making mum's birthday so special recently when the home was on lockdown. You are such lovely people and I consider you an extension of our own families. Keep up the fantastic work and stay safe and well.

My 91-year-old mother went into Frenchay House for respite which turned into a permanent placement in June 2021. She still has full capacity but her mobility has declined considerably during the last 12 months. We have been thoroughly happy with the level of care my mother has received. The staff are especially friendly and caring and cannot do enough to keep my mother happy. Excellent care and we highly recommend this home to others.

My mother was here until the end of her life and I cannot speak highly enough of the care she was given. The atmosphere of the home is comfortable and the staff are wonderful and demonstrate an excellent standard of care. They treated mum (and us) as their extended 'family'. The food is nutritious and cooked fresh on the premises and served in a restaurant-style dining room with a friendly atmosphere. However, whenever mum did not feel able to cope with the dining room, they happily served her in her room and even offered alternative menus for her. The home also offered regular activities for the residents to take part in if they wished. They have an excellent hairdresser on Fridays and regular medical visits from a local doctor.