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Crantock Lodge

34 Bonython Road, Newquay, Cornwall TR7 3AN
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Crantock Lodge, Newquay
Crantock Lodge, Newquay
Crantock Lodge, Newquay

Crantock Lodge, in Porth, is a luxury, residential care home for 17 residents.

Close to the sea at Lusty Glaze, Crantock Lodge is an elegant and comfortable home by the sea.

A high ratio of staff to residents offer 24-hour care to those who require assistance with personal care and mobility but are otherwise alert and independent.

Waking night staff ensure that the residents care and room service needs are met...  

Care Provided by Crantock Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,700£1,625 - £1,700

Fees are subject to an assessment and room type

Contact Crantock Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Crantock Lodge Ltd
  • Private Owned

Person in charge

  • Kim Oakley-Davis (Managing Director)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (14)
  • Couples/Companion Rooms with ensuite Wet Room (3)

Visiting

  • No restrictions on visiting

Parking

  • Onsite parking

Crantock Lodge Reviews (41)

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9.5

Crantock Lodge has a Review Score of 9.5 (9.482) out of 10, based on 8 reviews in the last 2 years. Over all time Crantock Lodge has 41 reviews.

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Review from Cindi W (Daughter of Resident) published on 10 May 2024 Submitted via Website
Overall Experience

I do not have enough words to say how amazing this Carehome is, they have treated my mum with care and understanding. The staff is amazing and nothing is too much trouble. I can't thank them enough for what they have done for me and my family. The Manager is outstanding at her job and always keeps me updated on anything that is happening with my mum. This care home is the best and their residents are treated with the utmost care and dignity. The Manager and her staff should all be rewarded for their outstanding work.

Reply from Kimberley Oakley-Davies, Manager at Crantock Lodge

Thank you very much for your kind words, I will be sure to pass on your kind words to our amazing staff. Our aim is to ensure all our residents receive the very best care and support which will enable them to live a fulfilled life, always treating them with the dignity and respect they deserve, this is paramount to us. Thank you.

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Review from Cath P (Daughter of Resident) published on 9 May 2024 Submitted via Website
Overall Experience
What can I say Crantock Lodge is a home from home, the staff are outstanding to residents and their families alike.

While my mom was there her every wish and need was catered for, nothing was too much trouble no matter what time of the day or night, she absolutely loved it. I can never thank them enough for the genuine love, care and respect they showed for my mom and all of my family in the last few days of her life.

Reply from Kimberley Oakley-Davies, Manager at Crantock Lodge

Thank you so much for your lovely review. I will pass on your kind words to the staff team and the catering manager who works so hard to ensure all meals are freshly prepared and there are always homemade cakes on offer. Mom will be greatly missed and always in our hearts, God bless.

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Review from David L (Son of Resident) published on 9 May 2024 Submitted via Website
Overall Experience
Our mother was a resident for 20 months. The level of care was excellent. The staff were superb, always pleasant and supportive, and taking the trouble to consider every need of our mother. Medics were available when required and other key service providers, such as an optician, visited on request.

Food was varied and very good, and communal events with other residents were much appreciated. Cleanliness was of the highest standard. Our mother was very contented.

Reply from Kimberley Oakley-Davies, Manager at Crantock Lodge

Thank you for your lovely review and kind words. I will ensure I pass on your feedback to the staff team in recognition of their hard work. Thank you so much. Your mother is sadly missed by all here at Crantock Lodge.

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Review from Christopher M (Son of Resident) published on 9 May 2024 Submitted via Website
Overall Experience

Crantock Lodge staff genuinely cares about the residents in a remarkably sincere manner. The level of compassion and attention to individual needs is truly exceptional. It's evident that the staff are dedicated to providing the best possible care experience, making Crantock Lodge a standout choice for those seeking compassionate and personalised care for their loved ones.

Reply from Kimberley Oakley-Davies, Manager at Crantock Lodge

Thank you so much; it means so much to us to receive such lovely feedback. I will pass this on to the amazing staff team. We are so committed to ensuring all our residents only receive the very best care and support, this is paramount to us. Thank you so much.

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Review from David B (Son of Resident) published on 9 May 2024 Submitted via Website
Overall Experience

This is a lovely small care home. My mother has been here for over 6 months now. It is very well run, spotlessly clean and the staff are friendly and compassionate. Meals are excellent with a wide choice on the menu. I can’t fault it.

Reply from Kimberley Oakley-Davies, Manager at Crantock Lodge

Thank you so much for your lovely review. I will pass on your kind words to the staff team and the catering manager who works so hard to ensure all meals are freshly prepared and there are always home-baked cakes to offer. Also, our fantastic housekeeper keeps our lovely home immaculately clean. Thank you.

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Review from Catherine S (Daughter of Resident) published on 9 May 2024 Submitted via Website
Overall Experience
Making the decision for my Dad to enter into the care system was extremely difficult. After much research, I decided Crantock Lodge was the home for my lovely Dad.
From entering the front door you are greeted by a homely atmosphere and a warm smile by staff members. All staff are exceptional from the maintenance man, kitchen staff, carers, and Management. All have time not only for the residents but the visitors too. They genuinely have the right attitude and work as a family, supporting each other. You feel it no matter what time of day you visit.
Dad is happy, and content and is given respect and dignity. They get to know the residents and work with them to cater to their needs.
The chefs in the kitchen produce varied cooked/cold food, which smells delicious and is tailored to meet the resident's requests.
Entertainment is provided and residents are encouraged to join in. Christmas is especially fun with lots of effort made by the carers.

I highly recommend this care home for your loved ones.

Reply from Kimberley Oakley-Davies, Manager at Crantock Lodge

Thank you so much for your kind words, it means so much to us to receive such lovely feedback. I will pass this on to our amazing staff team, who love and care for the residents like their own families. I am so pleased to hear "dignity and respect". We are 100% committed to ensuring our residents receive the very best care and support, this is paramount to us. Thank you.

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Review from Stephanie T (Daughter of Resident) published on 9 May 2024 Submitted via Website
Overall Experience

From the time getting Mum into the home to now has been lovely! The girls are very friendly and helpful, and it's such a lovely little home. Recommend to anyone. I have no complaints at all. The manager is lovely and again very helpful.

Reply from Kimberley Oakley-Davies, Manager at Crantock Lodge

Thank you so much for your kind words, it means so much to us to receive such lovely feedback. I will pass this on to the amazing staff team here who love and care for the residents like their own families. We are 100% committed to ensuring our residents receive the very best care and support. Thank you.

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Review from Jackie J (Granddaughter of Resident) published on 1 April 2020 Submitted via Website
Overall Experience
At 94 years old, my grandmother sadly could no longer live independently. My parents took considerable time researching and checking to find the right home for her.
Crantock Lodge worked really well for Nan. It is a quiet, relaxed and homely place where great care and compassion is shown by the carers. There are opportunities to socialise throughout or to stay in your own company with each resident's wishes always being respected.
Nan especially loved the high quality of the home-style cooking here and the carers' overall approach and attitude. She was treated with dignity, respect and warmth.
As a family we all felt welcome whenever we visited.
Nan stayed here for three years and as she declined and became bed bound the carers were excellent at keeping her safe and avoiding bed sores.
The team supported her and my parents through her passing in a very compassionate way.

A big thank you from all our family for the team’s care and kindness.

Reply from Kimberley Oakley-Davies, Manager at Crantock Lodge

Thank you so much for your kind words, it means so much to us to receive such lovely feedback. I will pass this on to the amazing staff team here who love and care for the residents like their own family. I am so pleased to hear "compassion, dignity, respect and warmth". We are 100% committed to...  

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Review from Ruth D (Daughter of Resident) published on 2 September 2019 Submitted via Website
Overall Experience

My mum was a very happy and contented resident at Crantock Lodge until she passed away this month. I cannot praise the staff highly enough for the genuine love and care my mum received throughout her stay at Crantock Lodge. The standard is very high in everything the staff do. I would highly recommend this home.

Reply from Kimberley Oakley-Davies, Registered Manager at Crantock Lodge

Thank you for your lovely review and kind words. I will ensure I pass on your feedback to the staff team in recognition of their hard work. Thank you so much. Your Mother will be sadly missed by all here at Crantock Lodge.

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Review from B M (Son of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

After viewing other local care homes we found Crantock Lodge and what a find! This small and cosy establishment is genuinely a "home from home". Extremely warm and friendly team leaves you feeling at ease that all residents will be given the best of care at all times. Clean and tidy great food/dining room facilities and even given a glass of sherry! Definitely 5 star!

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Review from Kay S (Daughter of Resident) published on 24 August 2017 Submitted via Website
Overall Experience

Crantock has been Mum's care home for four years. It was chosen for its unique style of a small home from home, family atmosphere with always a warm greeting from staff and a welcome beverage. The standard of care is very high and attentiveness to dignity is always shown. Every need is catered for, however small. There is wonderful home cooked fresh food with a varied daily menu and daily home baked cakes or pastries (yum). As a family, we are included in the care planning and the home's activities and events. I have no hesitation in highly recommending this home for its small uniqueness and high standard of care.

Reply from Tina Purcell, Manager at Crantock Lodge

Thank you so much for your lovely review. I will pass on your kind words to the staff team and the catering manager who works so hard to ensure all meals are freshly prepared and there is always home baked cakes on offer (unfortunately for all of us that are on diets!). I am also really pleased to hear our small, home from home "uniqueness" is recommended. Thank you so much.

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Review from Christine S (Daughter of Resident) published on 23 August 2017 Submitted via Postal Card
Overall Experience
My mother was a resident here for almost 2 years - we wish she had moved here sooner as the care was outstanding in every way.
Crantock's staff excel at providing both physical and emotional care and this enabled my mum to relax and have fun in her last years.
They treated mum entirely as an individual in every aspect of care and were also very supportive of the family.

If you are considering Crantock Lodge for yourself or a member of your family - say "yes"!

Reply from Tina Purcell, Manager at Crantock Lodge

Thank you for your lovely feedback, we did have so much fun with your mum and we all miss her so much. We strive to ensure the home is fun, full of laughter and everyone feels relaxed and happy, so to hear this means so much. I will pass on your lovely words to the staff team who as you say "excel" in their care. Thank you so much for taking the time to write such a lovely review.

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Review from Dennis A (Husband of Resident) published on 23 August 2017 Submitted via Postal Card
Overall Experience

I have found this residential care home to be excellent. My wife is receiving excellent care and the staff cannot do enough to help us in any way they can.

Reply from Tina Purcell, Manager at Crantock Lodge

Thank you for your lovely review and kind words. I will ensure I pass on your feedback to the staff team in recognition of their hard work . Thank you so much.

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Review from Maureen L (Daughter of Resident) published on 23 August 2017 Submitted via Postal Card
Overall Experience
At the age of 94 years, my mother decided she could no longer live independently.
We were lucky to find Crantock Lodge, the ideal home for her, where she settled down to live until she died aged 100 years. Our family have been so grateful for all the loving care and compassion she received from dedicated carers.
She was treated with dignity at all times, always neat, tidy and clean.
Clothes and bedding were frequently washed and her room was always neat and tidy.
The carers also looked after us whenever we visited and kept us informed of her welfare.
Sadly the last 6 months of her life saw her totally bedbound.
The carers nursed her with loving care and dedication.
During this time she never had a bedsore or marks of any kind on her body.
Her passing was very peaceful, a carer and I watched her slip gently away.
The staff were so kind, helping us through a very sad time.

Our family will never forget their kindness to us and our mother.

Reply from Tina Purcell, Manager at Crantock Lodge

Thank you so much for your kind words, it means so much to us to receive such lovely feedback. I will pass this on to the amazing staff team here who love and care for the residents like their own family. I am so pleased to hear " compassion, dignity, dedication, and kindness". We are 100%...  

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Review from Jane R (Daughter of Resident) published on 23 August 2017 Submitted via Postal Card
Overall Experience
My mother was treated at all times with great care, dignity, affection and devotion.
Nothing was too much trouble.

The support that both my mother and I received at a difficult time was above and beyond expectations and I cannot thank the staff enough.

Reply from Tina Purcell, Manager at Crantock Lodge

Thank you for taking the time to write such a lovely and positive review. The staff team goes above and beyond for the people living here and it means so much to hear how pleased you were with the love and care we gave your mum, who is so deeply missed. Thank you so much for your kind words and lovely feedback.

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Review from Donna H (Daughter of Resident) published on 22 August 2017 Submitted via Website
Overall Experience
Crantock Lodge is a fabulous small care home with lovely, caring and attentive staff. There is a cheerful atmosphere and lots of laughing and smiles.
My mum has been here since May 2016 and I am so grateful to all the girls there in how they look after her and I never have to worry about her at all. Her room is decorated to her tastes and she has her own furniture/curtains.

There is always a warm welcome for me (and my dog!) no matter how early I arrive in the morning. The home is immaculate, light and bright, well-maintained gardens and there are often lovely smells of home baking wafting out from the kitchen. It's like staying in a lovely seaside guest house.

Reply from Tina Purcell, Manager at Crantock Lodge

Thank you so much for your lovely review and kind words. We strive to ensure everyone living at Crantock Lodge feels at home and enjoys living here. To receive such lovely feedback about the staff, atmosphere, décor and the home made cakes means so much. I will ensure the staff team are given this feedback. Thank you.

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Review from Gillian L (Daughter of Resident) published on 22 August 2017 Submitted via Postal Card
Overall Experience

I cannot rate Crantock Lodge too highly. My mother lived there for six years. During this time she went from active 94 year old to bed ridden 100 year old. Throughout the staff showed her the utmost respect, warmth, care, and consideration and responded to her needs as they changed. They were able to assess the needs and personalities of their residents and respond to them as individuals each requiring different levels of stimulation, affection, and activity. Food was excellent with choices at every meal and individual preferences catered for. In addition, we as a family felt cared for.

Reply from Tina Purcell, Manager at Crantock Lodge
Thank you for your lovely review and acknowledgement of how hard the team works to ensure all our residents are treated as individuals with their own likes, preferences and choices. It means so much to hear "respect, warmth, care and consideration" in your feedback - this is what we strive for!

Thank you again for your feedback and rating.

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Review from John L (Son of Resident) published on 21 August 2017 Submitted via Postal Card
Overall Experience

Nice small friendly 'home' clean and tidy. Extra effort made to give the residents what ever they need to make them feel 'at home'.

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Review from J F (Daughter of Resident) published on 21 August 2017 Submitted via Website
Overall Experience
My mother was very apprehensive about moving into residential care but the staff at Crantock Lodge were so friendly, welcoming and professional that she settled in well. We had prepared her room with her own furniture, pictures and ornaments and the staff always had time to chat to her about her special bits and pieces and listen to her stories. It was so good to hear the laughter that came from her room.
Food is freshly prepared with choices to suit all tastes. Staff go out of their way to meet any special requests. Residents are helped and encouraged to participate in a range of activities and are regularly asked for feedback or suggestions. Family and visitors are welcome at any time and tea and cake are always on offer!

When my mother became more frail she was treated with love, care and dignity and I was kept informed of her professional care needs. When she died our family were supported by this great team.

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Review from J B (Daughter of Resident) published on 4 August 2017 Submitted via Postal Card
Overall Experience

My daughter has settled very well here and enjoys the regular companionship of both residents and carers, who are both kind and considerate.

Reply from Peter Shaw, Partner at Crantock Lodge

Thank you for your lovely review and kind words. I am so pleased to see an “excellent” rating for the staff team here. At Crantock Lodge, we pride ourselves on our caring and professional staff team. I will ensure that the team are given this lovely feedback in recognition of their hard work. Thank you.Tina Purcell Manager.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 May 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 08 July 2026

Ground floor room available with en-suite

News (0) & Events (0)

News

There are no news items for Crantock Lodge.

Upcoming Events

There are no upcoming events for Crantock Lodge.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Crantock Lodge.

Accreditations

There are no accreditations posted yet for Crantock Lodge.

Meet the Team (3)

Kimberley Oakley-Davis
Kimberley Oakley-DavisJob Title:Managing DirectorJoined: 2013

Hello, I'm Kimberley, I manage all aspects of the care home, please feel free to pop by for a chat at any time our kettle is always on.

Sue Fitzpatrick
Sue FitzpatrickJob Title:Assistant ManagerJoined: 2016

Hi, I'm Sue, I assist Kimberley with the day-to-day smooth running of our amazing home.

Martina Suddlow
Martina SuddlowJob Title:Catering ManagerJoined: 2010
Hi, I'm Martina, I am NVQ Trained in food safety & Food Hygiene.
I ensure all our residents have well-balanced meals.

I ensure we maintain our 5* food hygiene rating.

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