Godolphin House Care Home

Godolphin House, 42 Godolphin Road, Helston TR13 8QF

Godolphin House Care Home combines professional care with a service that supports the pursuit of a quality lifestyle.

All carers are highly trained and have worked hard to help the service build up its local reputation.

All care is based on individual needs, choices and preference, while the service philosophy is one of patience and kindness as well as being discreet and equally friendly towards visiting loved ones.

Carers have expertise in long and short-term provision, providing convalescence and respite to contribute to alleviating the pressure on local carers.

Group: AbleCare Partnership

Person in charge: Tina Bullock (Manager)

Local Authority / Social Services: Cornwall Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 31 Service Users

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Eating Disorders • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Cancer Care • Hearing Impairment & Deafness • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 31

Rooms with ensuite WC: 26

Weekly Charges Guide: Personal Care Single £695 – £1195 (These prices are only a guideline, please contact Godolphin House Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

There is a good sized car park, ideal for visiting and popping into town.

Latest Care Quality Commission* Report on Godolphin House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Godolphin House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Godolphin House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.77 for Godolphin House Care Home is calculated as follows: ( (170 Excellents x 5) + (21 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 204 Ratings = 4.77

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Godolphin House Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 7 Reviews ÷ 6.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Godolphin House Care Home has a Review Score of 9.8 (9.770) from 17 Reviews


Average Ratings

  • Excellent
    14
  • Good
    2
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Godolphin House Care Home?

  • Extremely LIKELY
    16
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Godolphin House Care Home

  • Resident / Service User
    12
  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Sister-in-law of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

The home is very, very nice.
The food and my bedroom are very good.
I go on outings with the home.

How likely would you be to recommend Godolphin House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I have been a volunteer here once a week for two and a half years, helping with activities or just talking to the residents, able to observe they very warm caring of all the staff to all of the residents even the minor things are helped or sorted. The staff don't miss a thing, they are so friendly with everyone. I hope to continue helping for as long as I can. I really look forward to my Thursday afternoon a really nice afternoon out for me. I am 85 and just love the place an all that goes on.

How likely would you be to recommend Godolphin House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Tina Bullock, Registered Manager at Godolphin House Care Home responded to this review on 13 Nov 2017:

Thank you, Enid, for your lovely review.

My Mother-in-law was a resident for three and a half years at Godolphin Care Home, she was treated with care and respect. She enjoyed all the different activities they held every week. Her relatives were always welcomed and offered refreshments when visiting. Sadly she passed away and the staff showed such tender loving care for the last four weeks of her life, we are extremely grateful to the staff, when we couldn't be there, we knew she was being cared for and we didn't have to worry.

How likely would you be to recommend Godolphin House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Tina Bullock, Registered Manager at Godolphin House Care Home responded to this review on 23 Oct 2017:

Thank you, Ginny, for your lovely comments, your mother-in-law will be sadly missed by us all.

I like it at Godolphin House Care Home the staff are very friendly.

How likely would you be to recommend Godolphin House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I am very settled here. The activities are good.

How likely would you be to recommend Godolphin House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Tina Bullock, Registered Manager at Godolphin House Care Home responded to this review on 15 Sep 2017:

Thank you, Joyce, for your lovely comments.

My dad came in earlier this year and has really settled in. The staff are excellent and really make his stay comfortable. It's hard to see him in a home but Godolphin House Care Home is a lovely place.

How likely would you be to recommend Godolphin House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Tina Bullock, Registered Manager at Godolphin House Care Home responded to this review on 06 Sep 2017:

Thank you Sam for your lovely comments.

I have been here several weeks and like the accommodation and really appreciate all the help given.

How likely would you be to recommend Godolphin House Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Staff were pleasant, polite and helpful.

How likely would you be to recommend Godolphin House Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

The staff are very kind and helpful, I could not wish for better service, very helpful and cheerful. The food is excellent.

How likely would you be to recommend Godolphin House Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother has been a resident at Godolphin House since September 2015 and the level of care she has received throughout this time has been excellent.

All the staff are kind, considerate, helpful and attentive, and there are always activities that keep the general atmosphere bright and cheerful.

I would like to see more attention given to mother's difficulty with eating, as since she has limited use of her left hand to cut up food and finds it hard to chew certain things, her meals often go un-eaten. Being almost 100, she doesn't have a great appetite and has always been 'fussy' about what she eats, so I do appreciate she is not an easy case. Summing up, I am delighted to have secured a place for her at Godolphin House.

How likely would you be to recommend Godolphin House Care Home? Extremely Likely

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Average Rating:   3.9 out of 5

The food was cooked well. Staff are pleasant, I was very comfortable all through winter.

How likely would you be to recommend Godolphin House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I was treated with respect and consideration.

How likely would you be to recommend Godolphin House Care Home? Likely

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Average Rating:   3.1 out of 5

A very good home, good care, food and good company.

How likely would you be to recommend Godolphin House Care Home? Extremely Likely

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Average Rating:   5 out of 5

This home is very well run. Its a bonus for the carers to be employed here. Its nice but I also like spending time in my bedroom. We have a good variety of food.

How likely would you be to recommend Godolphin House Care Home? Extremely Likely

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Average Rating:   5 out of 5

The home is very clean, comfortable and friendly. The caring staff are excellent and provide activities most days which the residents enjoy. The bedrooms are comfortable and kept to a high standard. The management staff are very approachable if we have any concerns. The residents meals are excellent with choices.

How likely would you be to recommend Godolphin House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I have enjoyed my stay at Godolphin. I have made quite a few friends, food here is excellent. The attention I have from staff is excellent. First class.

How likely would you be to recommend Godolphin House Care Home? Extremely Likely

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Average Rating:   5 out of 5

The home is lovely but not home. The food is very good. I am very happy with the bedroom.

How likely would you be to recommend Godolphin House Care Home? Extremely Likely

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Average Rating:   5 out of 5

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Bed Vacancies

1 Bed Vacancy

posted 23 Apr 2018

Free Taster Day!! Come along and join in with our activities, have lunch and then enjoy the afternoon entertainment, all for free! There is no 'hard sell' or even a sales person. You will either like us and want to come back or not.We offer Care, Respite, Extended Respite, Holiday or give your Carer a break by staying with us for a few days or a few weeks. Advanced bookings taken and we are now bookings well into 2018.

Awards / Recognitions

February 2016

December 2013

5 Star Hygiene Rating

Recipient: Godolphin House Care Home

Date: Tuesday 03 Dec 2013

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Godolphin House Care Home