Penmeneth House

16 Penpol Avenue, Hayle TR27 4NQ
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9.3 21 Reviews
  • Penmeneth House, Hayle
Nestled in the coastal town of Hayle, Cornwall, this small 15-bedroom residential care home offers a warm, homely environment where residents feel valued, safe, and truly at ease.

With its welcoming atmosphere and thoughtfully designed rooms, the home combines comfort with high-quality, person-centred care tailored to each individual’s needs.

The close-knit size allows staff to build meaningful relationships with residents, ensuring attentive support, companionship, and continuity of care. Surrounded by the natural beauty of Cornwall and within easy reach of local amenities, the home provides a peaceful yet connected setting where residents can enjoy daily activities, nutritious home-cooked meals, and a strong sense of community.

Care Provided by Penmeneth House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 15 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200

Please get in touch with our team for an individualised price based on your care requirements.

These prices are only a guideline, please contact Penmeneth House to find out the exact price for your requirements.

Contact Penmeneth House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Penmeneth House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • MPS Care (Hayle) Ltd
  • Privately Owned

Person in Charge

  • Danielle Champley (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (15)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • 🌼 Protected Mealtimes at this Home 🌼


    At Penmeneth House, mealtimes are more than just a routine—they are an important part of the residents’ wellbeing, comfort, and enjoyment. To help create a calm and positive dining experience, the team proudly follow Protected Mealtime guidelines.


    🍽️ What Protected Mealtimes Mean:


    ✨ A peaceful, relaxed environment
    ✨ Minimal interruptions during meals
    ✨ Staff fully available to support residents with dignity and respect
    ✨ Extra time for those who need encouragement or assistance
    ✨ Focus on nutrition, hydration, and social connection


    The team kindly ask families, visitors, and professionals to support this by avoiding non-urgent visits during mealtimes. This helps them ensure every resident receives the attention, comfort, and unrushed support they deserve.


    — With care, The Team at Penmeneth House 💛

Parking

  • Limited street parking

9.3

Penmeneth House has a Review Score of 9.3 (9.307) out of 10, based on 5 reviews in the last 2 years.
Over all time Penmeneth House has 21 reviews.

Overall Experience
  • 20
  • 1
  • 0
  • 0
  • 0
Date Published
  • 21
  • 4
  • 5
  • 5
  • 16
Reviewer Connection to Penmeneth House
  • 11
  • 4
  • 2
  • 2
  • 1
  • 1
Total of 21, showing 21-21
Review from Lynne H (Daughter of Resident) published on 6 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Penmeneth House Care Home is a clean, cosy, warm and friendly home for elderly people.
The staff a very obliging and helpful in every way, nothing is too much trouble for them.
Residents are treated with the utmost care and consideration.


I would recommend this home for loved ones needing that

extra care and support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.307)

Overview of Review Score

The Review Score of 9.3 (9.307) out of 10 for Penmeneth House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.807 for Penmeneth House is calculated as follows: ( (46 Excellents x 5) + (11 Goods x 4) ) ÷ 57 Ratings = 4.807
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.5 Points relating to the number of positive Reviews for Penmeneth House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 5 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2022

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (3)

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Danielle Champley

Job Title: Registered Manager Joined: 2019

To be responsible to the registered provider for the day-to-day running of the home.


To be accountable for the home’s operations and activities.


To ensure that the home operates according to its registration status and conditions and complies with all legal requirements.


To manage the home to achieve the best possible outcomes for its service users.


To keep service users safe and well-protected at all times.
To develop, promote and maintain high standards of care and best practice.


To develop, implement and maintain the systems and structures needed to run the home in the interests of its service users.


To develop and manage effectively and efficiently the financial, human and material resources needed by the home.


To be an ambassador for the home, promoting and marketing its services.


To ensure the home remains financially viable.
To ensure that all staff are informed about and work according to the Codes of Practice for social care and (where applicable) nursing professionals.

Gillian

Gillian Mclean

Job Title: Training Manager Joined: 2019

A Training Manager is responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees' skills and performance.


• Determining and assessing an organisation’s training and employee development needs
• Creating training materials and programmes to address specific business objectives
• Writing reports, keeping records and managing training budgets
• Working with employees, the human resources teams and management to ensure the achievement of training objectives
• Monitoring and assessing the effectiveness and success of training programmes
• Keeping up-to-date on the latest training trends, developments and best practices
• Identifying and implementing a wide range of training techniques to improve efficiency and returns on investment
• Managing employee enrollment for training, scheduling training sessions and organizing the resources to facilitate training programmes.

Kim

Kim Champley

Job Title: Deputy Manager Joined: 2022

As the Deputy Home Manager, you are required to oversee/maintain the care of Clients within the Home and in the absence of the Home Manager, to take responsibility for the day-to-day running of the Home, and ensure that all Company policies and procedures, and all legal requirements, are adhered to within the defined timescales. Your duties and responsibilities will include:
Care:


•   Ensuring all Staff Members contribute to the best of their ability to the efficient running of the Home, and the creation of an atmosphere conducive to the best interests of Clients.
•   Interacting with Clients to ensure that their health care needs are being met and resolving any problems where appropriate.
•   Reporting any ill health among Clients and making requests for GP / Professional visits where necessary.
•   Ensuring meals are of sufficient quantity and good quality, and that the Client’s dietary needs are met.
•   Undertaking general work and personal care as appropriate.
•   Administering prescribed medicines and maintaining the necessary records as per Company guidelines.
•   Auditing Care Plan documentation, to ensure best practice, on a three-monthly basis.
•   Practicing maximum integrity in all dealings with Clients' personal and financial affairs when required and avoiding abuse of the privileged relationship that exists with Clients.


Communication:


•   Maintaining effective communications with the Home Manager.
•   As requested by, and/or in the absence of, the Home Manager maintaining effective communications with Clients, Relatives, Staff Members, and any other concerned bodies

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Penmeneth House to verify any information. View our terms and conditions. Penmeneth House has an Enhanced Service - more info.