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Lilena

2 Quintrell Road, St Columb Minor, Newquay, Cornwall TR7 3DZ
Jobs
Lilena, Newquay
Lilena, Newquay
Lilena, Newquay

Lilena in Newquay offers dignified care to residents in a welcoming home.

With trained staff and a variety of social activities within the home as well as day trips out, residents can be entertained in different ways.

Nutritious, tasty meals that cater to individual's dietary requirements are available at the home.

Care Provided by Lilena

Primary Care Categories

  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 16 Service Users

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Lilena to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Samantha Crosswood (Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (16)

Visiting

  • Visiting welcome by prior arrangement

Parking

  • Onsite parking available

Lilena Reviews (1)

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8.3

Lilena has a Review Score of 8.3 (8.313) out of 10, based on 1 reviews in the last 2 years. Over all time Lilena has 1 review.

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Showing 1 reviews matching selected criteria
Review from Jennifer J (Mother of Resident) published on 13 January 2026 Submitted via Website
Overall Experience

Our experience of the care home has always been positive and they provide excellent care for what must be trying circumstances. Like many care homes retention of staff is difficult but somehow they still manage. It is gratifying as well to see that money is being spent on keeping the home in good condition, inside and out. All the staff and clients engage with each other in a friendly but respectful way.

Reply from Adele Beaton, Area Manager at Lilena

Thank you so much for taking the time to write this review. We always act on feedback and I will ensure that your kind words are passed on to the whole staff team at Lilena. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Lilena.

Upcoming Events

There are no upcoming events for Lilena.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Lilena.

Accreditations

There are no accreditations posted yet for Lilena.

Meet the Team (1)

Sam Crosswood
Sam CrosswoodJob Title:Registered ManagerJoined: 2002

Sam is the Registered Manager at Lilena Care Home and would be happy to answer any questions you have.

Frequently Asked Questions about Lilena

What types of Care is Lilena registered for?

Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lilena have?

There are 16 Single Rooms.

What are the Facilities & Services at Lilena?

Own Furniture if required, Close to Local shops, Near Public Transport, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Lilena to the centre of Newquay?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lilena to verify any information. View our terms and conditions. Lilena has an Enhanced Service -more info.