Adelaide Lodge

27 Kings Road, Honiton EX14 1HW
Review Us
9.6 19 Reviews
  • Adelaide Lodge, Honiton
Adelaide Lodge has built up a strong reputation for the quality of care it offers to older people, working closely with Devon County Council and well-located for local amenities.

A combination of comfort and quality is at the heart of the care home's philosophy, with a homely and relaxed atmosphere and carers who respect choice and independence.

The home is ideal for long-term needs while the team can also welcome respite requirements.
Show Adelaide Lodge on the Map

Care Provided by Adelaide Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1100

These prices are only a guideline, please contact Adelaide Lodge to find out the exact price for your requirements.

Contact Adelaide Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Adelaide Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Helen Rapsey (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2007
  • Number of floors: 3

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (10)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Adelaide Lodge Reviews (19)

9.6

Adelaide Lodge has a Review Score of 9.6 (9.567) out of 10, based on 12 reviews in the last 2 years.
Over all time Adelaide Lodge has 19 reviews.

Overall Experience
  • 10
  • 9
  • 0
  • 0
  • 0
Date Published
  • 19
  • 12
  • 12
  • 12
  • 7
Reviewer Connection to Adelaide Lodge
  • 8
  • 5
  • 3
  • 2
  • 1
Total of 19, showing 1-19
Review from Tony B (Grandson of Resident) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After approx 18 months at Adelaide I feel grandad and visitors have generally had a good experience.
The areas I have perhaps felt could be improved
1) Sometimes it has seemed/felt like different staff give different info.
2) Activities seem 'female' orientated, but grandad would be a reluctant
participant.
3) Sometimes seemed slightly neglected when in his room.
4) We have some question about 'professionalism' of night staff.
Reply from Kay Smith, General Manager at Adelaide Lodge
Thank you for your feedback. We are pleased to hear that your Grandad and his visitors have had a positive experience at Adelaide. We appreciate your comments regarding potential improvements and…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barbara G (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum receives excellent care and attention. I have no concerns for her wellbeing. However, she does complain about the food quality/cooking. She also complains about the night staff not attending quickly enough and not returning when they say they are going to. (I am unable to verify that she is telling
the truth).
Reply from Kay Smith, General Manager at Adelaide Lodge
Thank you for your feedback. We're pleased to hear that you feel your Mum receives excellent care and that you have no concerns about her wellbeing. Regarding the food, we strive to provide high…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C S (Son of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been so well looked after since moving into Adelaide Lodge. We were worried about moving her into a care home, but she has been made to feel so very welcome. We have come to realise that mum receives much better care and attention than we could ever provide in our own home. The staff are always
very attentive to all the residents' needs. Food is amazing. Activities always look fun and engaging, and scrap books are a lovely record for mum and the family to share.
Reply from Kay Smith, General Manager at Adelaide Lodge
Thank you for your kind feedback. We're pleased to hear that your Mum has settled in well and that you feel confident in your decision. It's reassuring to know she was warmly welcomed and that our…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A L (Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It has been a very good decision, after talking casually to a friend who told me he had just taken his mother in here. As a doctor and a school friend of my son, I thought it may be worth considering. I found the staff warm and helpful, and after a while I was feeling so much better, and my family are
happy for me to stay. The only downside, so much dementia, but grateful I'm OK so far.
Reply from Kay Smith, General Manager at Adelaide Lodge
Thank you for your feedback. We're pleased to hear that your move to Adelaide has been a positive experience. It's great to know that our staff have been welcoming and helpful and that this has…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall generally very happy with the care given, staff and facilities. Dad is well looked after.
Reply from Kay Smith, General Manager at Adelaide Lodge
Thank you for your comments. We're pleased to know that you're satisfied with the care provided and confident that your Dad is well looked after, this is exactly what we aim to deliver.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K T (Daughter-in-law of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found the communication between the home and family to be excellent. J has enjoyed his time here and has been well looked after. Staff are friendly and engaging with residents and visitors, making visitors feel welcome. The variety of enrichment activities is very good, with staff engaging with
residents well.
Reply from Kay Smith, General Manager at Adelaide Lodge
Thank you so much for sharing your feedback. We're delighted to hear that communication has been smooth and that your relative feels happy and well cared for. It means a lot to know our team is making…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D W (Son of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cohesive staff. Good knowledge of the residents. Positive environment, Calm. Staff all very helpful.
Reply from Kay Smith, General Manager at Adelaide Lodge
Thank you for your kind feedback. We're so pleased that you find our team helpful and the home calm and positive, creating that environment is always our goal.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J D (Daughter-in-law of Resident) published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care, clean and well looked after.
Reply from Kay Smith, General Manager at Adelaide Lodge
Thank you for your comments. We're pleased that your relative's care meets your expectations.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda R (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has dementia, so we don't get much interaction with her, but she seems content. Staff are lovely with her and always give me an update on her when I visit. The activities are always good and Mum is encouraged to join in.
Reply from Kay Smith, General Manager at Adelaide Lodge
We value your review and are delighted that your Mum is content and encouraged to take part in activities.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Allan H (Son of Resident) published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find Adelaide Lodge a very friendly and caring place for my mother to stay at. Always something going on for my mother and other residents to take part in if they want to. If my mother has anything worrying with her medication, they will let me know straight away. I cannot fault the place.
Reply from Kay Smith, General Manager at Adelaide Lodge
Thank you for your feedback. We're pleased that you find the home welcoming and caring, appreciate the range of activities offered and consider our communication to meet your expectations.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ceri L (Daughter of Resident) published on 18 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We moved my father to Adelaide Lodge as it was near us. He had been in another care home 2 hours away. My sister and myself were concerned that he did not have much longer to live and I wanted to be more available. He was losing a lot of weight and never smiled. He has been in Adelaide for 4 months
now and all the staff have been wonderful with him. Our father is enjoying the home cooked food- the staff help him eat and he is much better. He smiles and laughs now! In addition the support to me and family is exceptional esp when he got ill. So glad we moved him!
Reply from Kay Smith, General Manager at Adelaide Lodge
Thank you for your kind feedback. We're pleased to hear that your father is enjoying the home cooked meals and that his smile and laughter have returned. It's also reassuring to know that you and your…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L P (Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been in the care of Adelaide Lodge for the past eighteen months . She has settled well . Her bedroom is equipped for her needs, and is also always very clean and tidy . There is regular entertainment which includes singers that mum enjoys to sing along with . The carers are warm and friendly
and have got to know mums likes and dislikes . I am kept informed on mums health and any issues there might be . Family can visit throughout the day .
Reply from Kay Smith, General Manager at Adelaide Lodge
Thank you for your comments. We're pleased to hear that your mother has settled in well and enjoys the activities, particularly the singers. We appreciate your recognition of our carer's warmth and…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S B (Son of Resident) published on 27 July 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother moved to Adelaide Lodge at the end of 2022 and has received very welcome and supportive care and attention. The home is very clean, and my mother's room is comfortable and practical. The staff and the manager have always been helpful and respectful. The activities arranged on behalf of the
residents are also very much appreciated, and my mother particularly enjoys the visits by the therapy dogs.
Reply from Kay Smith, General Manager at Adelaide Lodge
Thank you for taking the time to write a review. We are pleased to hear that you are happy with the care and support that your mum receives and that both the manager and staff are always helpful. We…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R S (Son of Resident) published on 16 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother resided at the home for twelve months. The care and attention of all the staff were excellent. I can only praise and admire the care given to Mum during her last weeks of life. The manager was very supportive and every member of staff showed genuine concern. I can strongly recommend the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L J (Daughter of Resident) published on 16 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are genuinely caring towards Dad and show affection to him which is the most important for us as his daughters. The manager is excellent, communicates any concern to us in a timely manner and issues (like his hearing aid battery not being charged) are resolved quickly. There are plenty of
activities to keep him stimulated. We particularly like the record system which we can access to see how he is doing. He enjoys walking around the garden and petting the house dog.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V B (Daughter of Resident) published on 9 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved to Adelaide Lodge from another home locally. I was very impressed with how welcoming, warm and kind the reception she received to settle her in. The staff are enthusiastic, cheerful, helpful and kind. The home is clean, comfortable and warm. The decor is bright and cheerful. Overall
excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lee H (Daughter of Resident) published on 2 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father came to Adelaide Lodge in December 2019 as he has vascular dementia. He was very anxious before coming to Adelaide Lodge but is now content and serene. The care at Adelaide Lodge is the best, all staff I have encountered have been caring, friendly and so helpful. I do not worry about my father
at all as he is so well looked after, has a lovely room and enjoys the activities in the lovely lounge area.
My mother-in-law was also in Adelaide Lodge until her recent death. She went to the home in October 2019 in very poor health and we were told by her doctor she would not live much longer. Due to the excellent and loving care she received she survived until April this year, enjoyed her 100th birthday, regained her mobility and had a lovely last few years.
I cannot recommend this home highly enough and am so glad we found it when we needed it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cindy F (Daughter-in-law of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On visiting home, staff very polite and informative. Everywhere light, bright and spacious to make room for walking frames and wheelchairs. Small single bedroom spotlessly clean with towels and flannel. Nice upright supportive armchair beside the bed. Allowed to bring ornaments, pictures and clock to
make it more homely. I was most impressed and 10 weeks later cannot fault them. Have calls from office staff to check everything is ok.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jayne (Daughter of Resident) published on 17 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has recently moved into this Care Home. It's really homely and his room is very comfortable and clean. The care he is receiving is exceptional. He is well looked after and all the staff are very attentive, very caring and gentle. Nothing is too much trouble.
The activities are fun and Dad has
started to join in. Meals are good and snacks are given in between meals including fruit. There are jugs of water and squash in the bedrooms and areas where the residents sit. They are encouraged to drink and helped to drink if needed. I am very happy knowing Dad is in a very safe and caring place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.567)

Overview of Review Score

The Review Score of 9.6 (9.567) out of 10 for Adelaide Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.567 for Adelaide Lodge is calculated as follows: ( (83 Excellents x 5) + (55 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 141 Ratings = 4.567
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Adelaide Lodge is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Adelaide Lodge

What types of Care is Adelaide Lodge registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Adelaide Lodge have?

There are 40 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Adelaide Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Adelaide Lodge to the centre of Honiton?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Adelaide Lodge to verify any information. View our terms and conditions. Adelaide Lodge has an Enhanced Service - more info.