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Adelaide Lodge

27 Kings Road, Honiton, Devon EX14 1HW
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Adelaide Lodge, Honiton
Adelaide Lodge, Honiton
Adelaide Lodge, Honiton

Adelaide Lodge has built up a strong reputation for the quality of care it offers to older people, working closely with Devon County Council and well-located for local amenities.

A combination of comfort and quality is at the heart of the care home's philosophy, with a homely and relaxed atmosphere and carers who respect choice and independence.

The home is ideal for long-term needs while the team can also welcome respite requirements.

Care Provided by Adelaide Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,000 - £1,400£1,000 - £1,400
Residential Dementia Care£1,000 - £1,400£1,000 - £1,400

Contact Adelaide Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Helen Rapsey(Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2007
  • Number of floors: 3

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (10)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Adelaide Lodge Reviews (23)

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9.4

Adelaide Lodge has a Review Score of 9.4 (9.432) out of 10, based on 17 reviews in the last 2 years. Over all time Adelaide Lodge has 23 reviews.

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Showing 23 reviews matching selected criteria
Review from Alison H (Daughter-in-law of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

This is honestly the nicest care home ever! The staff are just amazing and all without exception are happy and smiley. The place is immaculate with absolutely no smell - the food looks excellent too. The care and compassion we've not only seen and experienced is phenomenal. The staff and manager should be congratulated on providing such an outstanding service to those at a very vulnerable time of their lives.

Reply from Kay Smith, General Manager at Adelaide Lodge
Thank you for your kind review. We're delighted to hear that you find our home welcoming, well-maintained, and supportive, and that the care and compassion of our team have made a positive impression.

We take great pride in creating a warm environment and offering a varied, high-quality menu, so...  

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Review from M O (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card
Overall Experience

All the staff at Adelaide House are kind and very professional. Mum is well looked after and particularly enjoys the frequent musical entertainment.

Reply from Kay Smith, General Manager at Adelaide Lodge

Thank you so much for your kind words. We're really pleased to hear that your mum feels well looked after and that she enjoys the musical entertainment, it's always lovely to see how much joy it brings our residents. We also appreciate your reassurance that all our staff are kind and professional as this is what we strive for.

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Review from Jonathan D (Son of Resident) published on 2 April 2026 Submitted via Website
Overall Experience

Over all the care for my mother has been really good with all the staff I've met being very friendly and professional.although my mother doesn't have dementia it was reassuring to see other residents being treated patients and dignity.

Reply from Kay Smith, General Manager at Adelaide Lodge

Thank you so much for taking the time to share your kind words. We're delighted to hear that your mother is being well cared for and that our team's friendliness and professionalism have stood out to you.

Although your mother doesn't have dementia, it means a great deal to us that you noticed...  

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Review from Sally H (Daughter of Resident) published on 24 December 2025 Submitted via Postal Card
Overall Experience
Mum seems quite happy at the home but spends a lot of time alone in her room which must be very boring.

We had mums 100th birthday celebrations recently and the home were very accommodating and made sure a fuss was made of her.

Reply from Kay Smith, General Manager at Adelaide Lodge

Thank you so much for sharing your feedback. We're delighted to hear that your mum is happy that means a lot to us. As for her spending time in her room, this is often down to personal choice or individual needs, but please rest assured that our activities team regularly provides one-to-one...  

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Review from R S (Nephew of Resident) published on 19 December 2025 Submitted via Postal Card
Overall Experience

The staff are caring and helpful. My aunt, who is 103, has been at the home for four years and is generally content. The manager is very thoughtful and efficiently deals with any concerns. The standard of food is the only real area of concern, and it is generally poor. Overall, the home is good with staff trying their hardest with financial constraints.

Reply from Kay Smith, General Manager at Adelaide Lodge

Thank you for your feedback. We're pleased you find our staff caring and the manager thoughtful and efficient in addressing concerns. We regret that the food quality does not meet your expectations. Our menus are designed to meet the resident's nutritional needs, using locally sourced, high quality...  

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Review from Tony B (Grandson of Resident) published on 1 December 2025 Submitted via Postal Card
Overall Experience
After approx 18 months at Adelaide I feel grandad and visitors have generally had a good experience.
The areas I have perhaps felt could be improved
1) Sometimes it has seemed/felt like different staff give different info.
2) Activities seem 'female' orientated, but grandad would be a reluctant participant.
3) Sometimes seemed slightly neglected when in his room.

4) We have some question about 'professionalism' of night staff.

Reply from Kay Smith, General Manager at Adelaide Lodge

Thank you for your feedback. We are pleased to hear that your Grandad and his visitors have had a positive experience at Adelaide. We appreciate your comments regarding potential improvements and value the time you have taken to share them with us. Our commitment is to deliver exceptional care and...  

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Review from Barbara G (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card
Overall Experience

Mum receives excellent care and attention. I have no concerns for her wellbeing. However, she does complain about the food quality/cooking. She also complains about the night staff not attending quickly enough and not returning when they say they are going to. (I am unable to verify that she is telling the truth).

Reply from Kay Smith, General Manager at Adelaide Lodge

Thank you for your feedback. We're pleased to hear that you feel your Mum receives excellent care and that you have no concerns about her wellbeing. Regarding the food, we strive to provide high quality meals with plenty of variety, however, we will arrange for someone to speak with her to make...  

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Review from C S (Son of Resident) published on 28 November 2025 Submitted via Postal Card
Overall Experience

Mum has been so well looked after since moving into Adelaide Lodge. We were worried about moving her into a care home, but she has been made to feel so very welcome. We have come to realise that mum receives much better care and attention than we could ever provide in our own home. The staff are always very attentive to all the residents' needs. Food is amazing. Activities always look fun and engaging, and scrap books are a lovely record for mum and the family to share.

Reply from Kay Smith, General Manager at Adelaide Lodge

Thank you for your kind feedback. We're pleased to hear that your Mum has settled in well and that you feel confident in your decision. It's reassuring to know she was warmly welcomed and that our team's attentive care has met your expectations. We're also glad that you are happy with the quality...  

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Review from A L (Resident / Service User) published on 28 November 2025 Submitted via Postal Card
Overall Experience

It has been a very good decision, after talking casually to a friend who told me he had just taken his mother in here. As a doctor and a school friend of my son, I thought it may be worth considering. I found the staff warm and helpful, and after a while I was feeling so much better, and my family are happy for me to stay. The only downside, so much dementia, but grateful I'm OK so far.

Reply from Kay Smith, General Manager at Adelaide Lodge

Thank you for your feedback. We're pleased to hear that your move to Adelaide has been a positive experience. It's great to know that our staff have been welcoming and helpful and that this has contributed to your comfort and peace of mind. We're also glad that your family feels confident about your decision to stay.

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Review from J S (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card
Overall Experience

Overall generally very happy with the care given, staff and facilities. Dad is well looked after.

Reply from Kay Smith, General Manager at Adelaide Lodge

Thank you for your comments. We're pleased to know that you're satisfied with the care provided and confident that your Dad is well looked after, this is exactly what we aim to deliver.

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Review from K T (Daughter-in-law of Resident) published on 28 November 2025 Submitted via Postal Card
Overall Experience

We have found the communication between the home and family to be excellent. J has enjoyed his time here and has been well looked after. Staff are friendly and engaging with residents and visitors, making visitors feel welcome. The variety of enrichment activities is very good, with staff engaging with residents well.

Reply from Kay Smith, General Manager at Adelaide Lodge

Thank you so much for sharing your feedback. We're delighted to hear that communication has been smooth and that your relative feels happy and well cared for. It means a lot to know our team is making a positive difference by being friendly and welcoming. We'll continue to offer a variety of activities so there's always something enjoyable for everyone.

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Review from D W (Son of Resident) published on 27 November 2025 Submitted via Postal Card
Overall Experience

Cohesive staff. Good knowledge of the residents. Positive environment, Calm. Staff all very helpful.

Reply from Kay Smith, General Manager at Adelaide Lodge

Thank you for your kind feedback. We're so pleased that you find our team helpful and the home calm and positive, creating that environment is always our goal.

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Review from J D (Daughter-in-law of Resident) published on 25 November 2025 Submitted via Postal Card
Overall Experience

Very good care, clean and well looked after.

Reply from Kay Smith, General Manager at Adelaide Lodge

Thank you for your comments. We're pleased that your relative's care meets your expectations.

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Review from Linda R (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card
Overall Experience

Mum has dementia, so we don't get much interaction with her, but she seems content. Staff are lovely with her and always give me an update on her when I visit. The activities are always good and Mum is encouraged to join in.

Reply from Kay Smith, General Manager at Adelaide Lodge

We value your review and are delighted that your Mum is content and encouraged to take part in activities.

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Review from Allan H (Son of Resident) published on 21 July 2025 Submitted via Postal Card
Overall Experience

I find Adelaide Lodge a very friendly and caring place for my mother to stay at. Always something going on for my mother and other residents to take part in if they want to. If my mother has anything worrying with her medication, they will let me know straight away. I cannot fault the place.

Reply from Kay Smith, General Manager at Adelaide Lodge

Thank you for your feedback. We're pleased that you find the home welcoming and caring, appreciate the range of activities offered and consider our communication to meet your expectations.

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Review from Ceri L (Daughter of Resident) published on 18 July 2025 Submitted via Postal Card
Overall Experience

We moved my father to Adelaide Lodge as it was near us. He had been in another care home 2 hours away. My sister and myself were concerned that he did not have much longer to live and I wanted to be more available. He was losing a lot of weight and never smiled. He has been in Adelaide for 4 months now and all the staff have been wonderful with him. Our father is enjoying the home cooked food- the staff help him eat and he is much better. He smiles and laughs now! In addition the support to me and family is exceptional esp when he got ill. So glad we moved him!

Reply from Kay Smith, General Manager at Adelaide Lodge

Thank you for your kind feedback. We're pleased to hear that your father is enjoying the home cooked meals and that his smile and laughter have returned. It's also reassuring to know that you and your family feel supported, this truly makes our efforts worthwhile.

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Review from L P (Resident / Service User) published on 2 July 2025 Submitted via Website
Overall Experience

My mum has been in the care of Adelaide Lodge for the past eighteen months . She has settled well . Her bedroom is equipped for her needs, and is also always very clean and tidy . There is regular entertainment which includes singers that mum enjoys to sing along with . The carers are warm and friendly and have got to know mums likes and dislikes . I am kept informed on mums health and any issues there might be . Family can visit throughout the day .

Reply from Kay Smith, General Manager at Adelaide Lodge

Thank you for your comments. We're pleased to hear that your mother has settled in well and enjoys the activities, particularly the singers. We appreciate your recognition of our carer's warmth and attentiveness as well as their understanding of her preferences. It's also great to know that our regular communication meets your expectations, this is exactly what we strive for.

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Review from S B (Son of Resident) published on 27 July 2023 Submitted via Website
Overall Experience

My mother moved to Adelaide Lodge at the end of 2022 and has received very welcome and supportive care and attention. The home is very clean, and my mother's room is comfortable and practical. The staff and the manager have always been helpful and respectful. The activities arranged on behalf of the residents are also very much appreciated, and my mother particularly enjoys the visits by the therapy dogs.

Reply from Kay Smith, General Manager at Adelaide Lodge

Thank you for taking the time to write a review. We are pleased to hear that you are happy with the care and support that your mum receives and that both the manager and staff are always helpful. We believe that having a very varied selection of activities on offer is very important for all our resident's health and well-being, so it's nice to know that this is appreciated.

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Review from L J (Daughter of Resident) published on 16 June 2023 Submitted via Postal Card
Overall Experience

The staff are genuinely caring towards Dad and show affection to him which is the most important for us as his daughters. The manager is excellent, communicates any concern to us in a timely manner and issues (like his hearing aid battery not being charged) are resolved quickly. There are plenty of activities to keep him stimulated. We particularly like the record system which we can access to see how he is doing. He enjoys walking around the garden and petting the house dog.

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Review from V B (Daughter of Resident) published on 9 June 2023 Submitted via Postal Card
Overall Experience

My mother moved to Adelaide Lodge from another home locally. I was very impressed with how welcoming, warm and kind the reception she received to settle her in. The staff are enthusiastic, cheerful, helpful and kind. The home is clean, comfortable and warm. The decor is bright and cheerful. Overall excellent.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (3)

Helen Rapsey
Helen RapseyJob Title:Registered ManagerJoined: 2021

My name is Helen, and I am the Registered Manager at Adelaide Lodge.

I was employed as a Deputy Manager in July 2021 and promoted to Manager in March 2022.

I have been working in care homes since 1991. During this time, I have gained my NVQ’s 2, 3, 4 and Diploma level 5 in Health and Social Care, along with an NVQ assessor award.

I began as a Care Assistant and was subsequently promoted to a Senior Care Assistant, Care Coordinator and then Deputy Manager.

I am currently First Aid and Fire Warden trained and a champion in Safeguarding and Health and Safety.

I have completed the train-the-trainer courses in Medication, Manual Handling and Infection Control.

I love my job and would not want to be anywhere else, as I am passionate about resident and staff welfare and am committed to ensuring the home runs smoothly on a daily basis.

I promote an open-door policy where residents, visitors, professionals and staff are welcome to come to me to chat about anything they wish to communicate.

Melanie Clarke
Melanie ClarkeJob Title:Deputy ManagerJoined: 2000

My name is Melanie, and I have been the Deputy Manager at Adelaide Lodge since February 2019

I joined Adelaide in May 2000, starting as a Night Care Assistant, since then I have worked my way up and been promoted over the years, carrying out different roles such as a Senior Care Assistant and Care Supervisor.

I have a level 3 and 4 diploma in Health and Social Care. I am a champion in Nutrition/ Hydration and Health and Safety. I am also a Fire Warden and First Aid trained. I have completed a train-the-trainer course in Manual Handling, Medication and Infection Control.

I enjoy working for the company, and it’s nice to care for others and learn about their lifestyles and their life stories.

Rebecca Appleby
Rebecca ApplebyJob Title:Deputy ManagerJoined: 2014

My name is Becky, I am the Deputy Manager at Adelaide Lodge

I joined Adelaide Lodge in 2014 as a night care assistant, since then I have worked my way up and been promoted over the years, carrying out different roles such as a Senior Care Assistant and Care Supervisor.

I have worked in the care environment for over 30 years

I have a level 2, 3, and 4 Diploma in Health and Social Care. I am a champion in Promoting Continence, I am also a Fire Warden and First Aid trained. I have completed a train-the-trainer course in Manual Handling and Medication

I really enjoy being part of the Adelaide Lodge team. I have enjoyed so many stories over the years that have been told by lots of our lovely ladies and gentleman, every single day is different with lots of memories being made by all .

Frequently Asked Questions about Adelaide Lodge

What types of Care is Adelaide Lodge registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Adelaide Lodge have?

There are 40 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Adelaide Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Adelaide Lodge to the centre of Honiton?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Adelaide Lodge to verify any information. View our terms and conditions. Adelaide Lodge has an Enhanced Service -more info.