What types of Care is Adelaide Lodge registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Adelaide Lodge have?

There are 40 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Adelaide Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Adelaide Lodge to the centre of Honiton?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Adelaide Lodge care home, 27 Kings Road, Honiton, Devon EX14 1HW

Review from Sally H (Daughter of Resident) published on 24 December 2025 Submitted via Postal Card • Report

Overall Experience

Mum seems quite happy at the home but spends a lot of time alone in her room which must be very boring.
We had mums 100th birthday celebrations recently and the home were very accommodating and made sure a fuss was made of her.

Reply from Kay Smith, General Manager at Adelaide LodgeThank you so much for sharing your feedback. We're delighted to hear that your mum is happy that means a lot to us. As for her spending time in her room, this is often down to personal choice or individual needs, but please rest assured that our activities team regularly provides one-to-one engagement to keep residents connected and stimulated, as their well-being is always our priority. We're also delighted that you enjoyed the celebrations for her 100th birthday, what an incredible milestone! she truly deserved every bit of the fuss, and we were honoured to make it special for her.

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Review from R S (Nephew of Resident) published on 19 December 2025 Submitted via Postal Card • Report

Overall Experience

The staff are caring and helpful. My aunt, who is 103, has been at the home for four years and is generally content. The manager is very thoughtful and efficiently deals with any concerns. The standard of food is the only real area of concern, and it is generally poor. Overall, the home is good with

staff trying their hardest with financial constraints.

Reply from Kay Smith, General Manager at Adelaide LodgeThank you for your feedback. We're pleased you find our staff caring and the manager thoughtful and efficient in addressing concerns. We regret that the food quality does not meet your expectations. Our menus are designed to meet the resident's nutritional needs, using locally sourced, high quality ingredients and are regularly reviewed with residents to reflect their preferences. Regarding financial constraints, please be assured that we prioritise the health and well-being of our residents above all else. We remain committed to providing the highest standard of care and comfort and therefore do not implement any constraints financially on the home.

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Review from Tony B (Grandson of Resident) published on 1 December 2025 Submitted via Postal Card • Report

Overall Experience

After approx 18 months at Adelaide I feel grandad and visitors have generally had a good experience.
The areas I have perhaps felt could be improved
1) Sometimes it has seemed/felt like different staff give different info.
2) Activities seem 'female' orientated, but grandad would be a reluctant

participant.
3) Sometimes seemed slightly neglected when in his room.
4) We have some question about 'professionalism' of night staff.

Reply from Kay Smith, General Manager at Adelaide LodgeThank you for your feedback. We are pleased to hear that your Grandad and his visitors have had a positive experience at Adelaide. We appreciate your comments regarding potential improvements and value the time you have taken to share them with us. Our commitment is to deliver exceptional care and provide a diverse range of activities, please be assured that we will carefully review your concerns and implement enhancements if necessary.

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Review from Barbara G (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card • Report

Overall Experience

Mum receives excellent care and attention. I have no concerns for her wellbeing. However, she does complain about the food quality/cooking. She also complains about the night staff not attending quickly enough and not returning when they say they are going to. (I am unable to verify that she is telling

the truth).

Reply from Kay Smith, General Manager at Adelaide LodgeThank you for your feedback. We're pleased to hear that you feel your Mum receives excellent care and that you have no concerns about her wellbeing. Regarding the food, we strive to provide high quality meals with plenty of variety, however, we will arrange for someone to speak with her to make sure her preferences are met. Our call bell system is closely monitored and any delays in responses are investigated immediately but we will review your concern to ensure this standard continues to be met.

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Review from C S (Son of Resident) published on 28 November 2025 Submitted via Postal Card • Report

Overall Experience

Mum has been so well looked after since moving into Adelaide Lodge. We were worried about moving her into a care home, but she has been made to feel so very welcome. We have come to realise that mum receives much better care and attention than we could ever provide in our own home. The staff are always

very attentive to all the residents' needs. Food is amazing. Activities always look fun and engaging, and scrap books are a lovely record for mum and the family to share.

Reply from Kay Smith, General Manager at Adelaide LodgeThank you for your kind feedback. We're pleased to hear that your Mum has settled in well and that you feel confident in your decision. It's reassuring to know she was warmly welcomed and that our team's attentive care has met your expectations. We're also glad that you are happy with the quality and variety of our meals, as we strive to provide nutritious options. Additionally, we aim to offer a diverse range of activities to keep the residents engaged and enjoyable for all.

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Review from A L (Resident) published on 28 November 2025 Submitted via Postal Card • Report

Overall Experience

It has been a very good decision, after talking casually to a friend who told me he had just taken his mother in here. As a doctor and a school friend of my son, I thought it may be worth considering. I found the staff warm and helpful, and after a while I was feeling so much better, and my family are

happy for me to stay. The only downside, so much dementia, but grateful I'm OK so far.

Reply from Kay Smith, General Manager at Adelaide LodgeThank you for your feedback. We're pleased to hear that your move to Adelaide has been a positive experience. It's great to know that our staff have been welcoming and helpful and that this has contributed to your comfort and peace of mind. We're also glad that your family feels confident about your decision to stay.

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Review from J S (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card • Report

Overall Experience

Overall generally very happy with the care given, staff and facilities. Dad is well looked after.

Reply from Kay Smith, General Manager at Adelaide LodgeThank you for your comments. We're pleased to know that you're satisfied with the care provided and confident that your Dad is well looked after, this is exactly what we aim to deliver.

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Review from K T (Daughter-in-law of Resident) published on 28 November 2025 Submitted via Postal Card • Report

Overall Experience

We have found the communication between the home and family to be excellent. J has enjoyed his time here and has been well looked after. Staff are friendly and engaging with residents and visitors, making visitors feel welcome. The variety of enrichment activities is very good, with staff engaging with

residents well.

Reply from Kay Smith, General Manager at Adelaide LodgeThank you so much for sharing your feedback. We're delighted to hear that communication has been smooth and that your relative feels happy and well cared for. It means a lot to know our team is making a positive difference by being friendly and welcoming. We'll continue to offer a variety of activities so there's always something enjoyable for everyone.

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Review from D W (Son of Resident) published on 27 November 2025 Submitted via Postal Card • Report

Overall Experience

Cohesive staff. Good knowledge of the residents. Positive environment, Calm. Staff all very helpful.

Reply from Kay Smith, General Manager at Adelaide LodgeThank you for your kind feedback. We're so pleased that you find our team helpful and the home calm and positive, creating that environment is always our goal.

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Review from J D (Daughter-in-law of Resident) published on 25 November 2025 Submitted via Postal Card • Report

Overall Experience

Very good care, clean and well looked after.

Reply from Kay Smith, General Manager at Adelaide LodgeThank you for your comments. We're pleased that your relative's care meets your expectations.

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Review from Linda R (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report

Overall Experience

Mum has dementia, so we don't get much interaction with her, but she seems content. Staff are lovely with her and always give me an update on her when I visit. The activities are always good and Mum is encouraged to join in.

Reply from Kay Smith, General Manager at Adelaide LodgeWe value your review and are delighted that your Mum is content and encouraged to take part in activities.

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Review from Allan H (Son of Resident) published on 21 July 2025 Submitted via Postal Card • Report

Overall Experience

I find Adelaide Lodge a very friendly and caring place for my mother to stay at. Always something going on for my mother and other residents to take part in if they want to. If my mother has anything worrying with her medication, they will let me know straight away. I cannot fault the place.

Reply from Kay Smith, General Manager at Adelaide LodgeThank you for your feedback. We're pleased that you find the home welcoming and caring, appreciate the range of activities offered and consider our communication to meet your expectations.

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Review from Ceri L (Daughter of Resident) published on 18 July 2025 Submitted via Postal Card • Report

Overall Experience

We moved my father to Adelaide Lodge as it was near us. He had been in another care home 2 hours away. My sister and myself were concerned that he did not have much longer to live and I wanted to be more available. He was losing a lot of weight and never smiled. He has been in Adelaide for 4 months

now and all the staff have been wonderful with him. Our father is enjoying the home cooked food- the staff help him eat and he is much better. He smiles and laughs now! In addition the support to me and family is exceptional esp when he got ill. So glad we moved him!

Reply from Kay Smith, General Manager at Adelaide LodgeThank you for your kind feedback. We're pleased to hear that your father is enjoying the home cooked meals and that his smile and laughter have returned. It's also reassuring to know that you and your family feel supported, this truly makes our efforts worthwhile.

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Review from L P (Resident) published on 2 July 2025 Submitted via Website • Report

Overall Experience

My mum has been in the care of Adelaide Lodge for the past eighteen months . She has settled well . Her bedroom is equipped for her needs, and is also always very clean and tidy . There is regular entertainment which includes singers that mum enjoys to sing along with . The carers are warm and friendly

and have got to know mums likes and dislikes . I am kept informed on mums health and any issues there might be . Family can visit throughout the day .

Reply from Kay Smith, General Manager at Adelaide LodgeThank you for your comments. We're pleased to hear that your mother has settled in well and enjoys the activities, particularly the singers. We appreciate your recognition of our carer's warmth and attentiveness as well as their understanding of her preferences. It's also great to know that our regular communication meets your expectations, this is exactly what we strive for.

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Review from S B (Son of Resident) published on 27 July 2023 Submitted via Website • Report

Overall Experience

My mother moved to Adelaide Lodge at the end of 2022 and has received very welcome and supportive care and attention. The home is very clean, and my mother's room is comfortable and practical. The staff and the manager have always been helpful and respectful. The activities arranged on behalf of the

residents are also very much appreciated, and my mother particularly enjoys the visits by the therapy dogs.

Reply from Kay Smith, General Manager at Adelaide LodgeThank you for taking the time to write a review. We are pleased to hear that you are happy with the care and support that your mum receives and that both the manager and staff are always helpful. We believe that having a very varied selection of activities on offer is very important for all our resident's health and well-being, so it's nice to know that this is appreciated.

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Review from L J (Daughter of Resident) published on 16 June 2023 Submitted via Postal Card • Report

Overall Experience

The staff are genuinely caring towards Dad and show affection to him which is the most important for us as his daughters. The manager is excellent, communicates any concern to us in a timely manner and issues (like his hearing aid battery not being charged) are resolved quickly. There are plenty of

activities to keep him stimulated. We particularly like the record system which we can access to see how he is doing. He enjoys walking around the garden and petting the house dog.

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Review from V B (Daughter of Resident) published on 9 June 2023 Submitted via Postal Card • Report

Overall Experience

My mother moved to Adelaide Lodge from another home locally. I was very impressed with how welcoming, warm and kind the reception she received to settle her in. The staff are enthusiastic, cheerful, helpful and kind. The home is clean, comfortable and warm. The decor is bright and cheerful. Overall

excellent.

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Review from Lee H (Daughter of Resident) published on 2 June 2023 Submitted via Website • Report

Overall Experience

My father came to Adelaide Lodge in December 2019 as he has vascular dementia. He was very anxious before coming to Adelaide Lodge but is now content and serene. The care at Adelaide Lodge is the best, all staff I have encountered have been caring, friendly and so helpful. I do not worry about my father

at all as he is so well looked after, has a lovely room and enjoys the activities in the lovely lounge area.
My mother-in-law was also in Adelaide Lodge until her recent death. She went to the home in October 2019 in very poor health and we were told by her doctor she would not live much longer. Due to the excellent and loving care she received she survived until April this year, enjoyed her 100th birthday, regained her mobility and had a lovely last few years.
I cannot recommend this home highly enough and am so glad we found it when we needed it.

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Review from Cindy F (Daughter-in-law of Resident) published on 6 June 2019 Submitted via Postal Card • Report

Overall Experience

On visiting home, staff very polite and informative. Everywhere light, bright and spacious to make room for walking frames and wheelchairs. Small single bedroom spotlessly clean with towels and flannel. Nice upright supportive armchair beside the bed. Allowed to bring ornaments, pictures and clock to

make it more homely. I was most impressed and 10 weeks later cannot fault them. Have calls from office staff to check everything is ok.

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Review from Jayne (Daughter of Resident) published on 17 December 2015 Submitted via Website • Report

Overall Experience

My Dad has recently moved into this Care Home. It's really homely and his room is very comfortable and clean. The care he is receiving is exceptional. He is well looked after and all the staff are very attentive, very caring and gentle. Nothing is too much trouble.
The activities are fun and Dad has

started to join in. Meals are good and snacks are given in between meals including fruit. There are jugs of water and squash in the bedrooms and areas where the residents sit. They are encouraged to drink and helped to drink if needed. I am very happy knowing Dad is in a very safe and caring place.