Fore Street, Seaton EX12 2LE
"My mother in law was transferred from hospital to Netherhayes, for an initial period of short term respite. All my contact & communication…" Read all 42 reviews
Netherhayes is a charming three-storey house with scenic gardens, benefitting from extensive refurbishment and renovation in order to enhance residents' lifestyles and make the most of care capabilities. A single-storey extension wing has its own… Read more about Netherhayes
31 Kings Road, Honiton EX14 1HW
"Sunningdale House Care Home looked after my mum for the past 16 months. My mum has advanced dementia and the staff looked after her with…" Read all 13 reviews
Sunningdale House offers an ideal interior and surroundings for a comfortable retirement, while its residents have round-the-clock access to a team of skilled and friendly caregivers. All carers are highly-qualified, trained to modern standards and… Read more about Sunningdale House
Lyme Road, Axminster EX13 5BH
"I have been visiting our family member for a number of months and have been really pleased with the staff. It has been a difficult and…" Read all 3 reviews
Magnolia House is an experienced care home that has successfully remained an important part of community life since the 1970s, thanks to an ongoing focus on quality care, as well as support for privacy and independence. Comfortable bedrooms and living… Read more about Magnolia House
27 Kings Road, Honiton EX14 1HW
"We moved my father to Adelaide Lodge as it was near us. He had been in another care home 2 hours away. My sister and myself were concerned…" Read all 11 reviews
Adelaide Lodge has built up a strong reputation for the quality of care it offers to older people, working closely with Devon County Council and well-located for local amenities. A combination of comfort and quality is at the heart of the care home's… Read more about Adelaide Lodge
Submitted via Postal Card • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Kay Smith, Kay Smith at Netherhayes
I am pleased that you found our carers to be lovely and to have a good connection with our residents. We disagree that our manager undermines her staff she goes above and beyond to support her staff. Recently we carried out an annual quality assurance questionnaire and 2 items covered are communication and management and no issues raised in these areas. Phone calls are recorded and we have investigated your claims of poor communication and can confirm that the manager was at no point rude and communication was good. To clarify we did not allow your Uncle to leave, we are not a secure unit but we do have every precaution in place to try and prevent a resident leaving, we have alarm mats & all doors are alarmed making the building secure and at the time of the incident the DOLS was in progress. With regards to the unsupervised fall during the evening, all security measures are in place to prevent a resident from falling as well as regular wellbeing checks which are monitored & reviewed.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kay Smith, Secretary at Netherhayes
Thank you for taking the time to write such a lovely review. We are so pleased to hear that you are happy with the care that your mum receives and that she is happy here, our care staff always put the resident's happiness at the forefront of everything they do and treat everyone with the utmost respect, so it's so nice to know that it doesn't go unnoticed.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Loading
Loading events
Average costs per week for care homes owned by Adelaide Lodge Care Home LL Partnership by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Adelaide Lodge Care Home LL Partnership, based on 4 out of 4 settings.
Type of Care Provided | Average Weekly Cost |
---|---|
Residential Care | £1,100 |
Residential Dementia Care | £1,100 |
All Care Types | £1,100 |
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Adelaide Lodge Care Home LL Partnership to verify any information. View our terms and conditions. Adelaide Lodge Care Home LL Partnership has an Enhanced Service – more info.