Magnolia House

Lyme Road, Axminster EX13 5BH
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8.4 5 Reviews
  • Magnolia House, Axminster
Magnolia House is an experienced care home that has successfully remained an important part of community life since the 1970s, thanks to an ongoing focus on quality care, as well as support for privacy and independence.

Comfortable bedrooms and living areas are ideal for relaxing and numerous activities, with the dining room proving a great place to socialise and enjoy nutritious food.

The house has its own sensory garden, that includes a water feature and extended patio.

Care plans are tailored to suit individual needs, by a team who keep up with care sector innovation and regulatory issues.
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Care Provided by Magnolia House

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 20 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100

These prices are only a guideline, please contact Magnolia House to find out the exact price for your requirements.

Contact Magnolia House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Magnolia House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Tina Waddon (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (0)

Magnolia House Reviews (5)

8.4

Magnolia House has a Review Score of 8.4 (8.444) out of 10, based on 4 reviews in the last 2 years.
Over all time Magnolia House has 5 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Magnolia House
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Total of 5, showing 1-5
Review from Alan R (Son of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
In general my parent has said nothing but positive thing about the staff and manager,
I to would be complimentary with day to day issues and help from friendly staff.
I have found the manager to go above and beyond, on many occasions for any requests we have made. I would say it is a very demanding
roll working here, and thank all members of staff for their continued help and support.
Reply from Kay Smith, General Manager at Magnolia HouseThank you for sharing your feedback with us. We are delighted to hear that your parent has expressed positive sentiments regarding both our staff and the manager. It is equally encouraging to know that you find our team to be helpful, friendly, and supportive, and that the manager consistently goes above and beyond in their role. Our manager and her team remain fully committed to delivering exceptional care and support, and it is reassuring to learn that their efforts are being recognised and appreciated.
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Review from V W (Sister-in-law of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister in law is well looked after and very happy being in Magnolia House.
The staff when we visit are all very polite and obliging nothing seems to be too much trouble. Always offered à drink and most times a homemade cake. Différent activités seem to be going on. Everywhere is clean and tidy
and very warm.Home from home I would say.. Magnolia House highly reccommended.
Reply from Kay Smith, General Manager at Magnolia HouseWe are very pleased to hear that your sister-in-law is happy and feels well cared for. It is reassuring to know that our staff are consistently polite, helpful, and welcoming, and that you are offered refreshments during your visits. Creating a comfortable and friendly environment for residents and visitors is a key priority for us and your feedback suggests we are achieving this.
We also aim to provide a variety of activities to ensure there is something for everyone. Your comments about the home being clean, tidy, and inviting are greatly appreciated, as maintaining high standards is something we take pride in.
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Review from Maria T (Daughter of Resident) published on 11 December 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would like to pay a huge compliment to Magnolia House staff for all their kindness towards my mum when she moved in Mum was anxious and nervous she always wanted to be out and about with myself and my brother, however today she rang me to cancel our trip out tomorrow as she has decided to go out with
her friends in Magnolia, I never thought I would see this day but here it is so again I'd like to say a huge thank you to the manager and all the staff for making my mum so welcome and happy you are a great bunch.
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Review from Kaz B (Next of Kin) published on 25 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting our family member for a number of months and have been really pleased with the staff. It has been a difficult and emotional time but they have been supportive, helpful and extremely patient and respectful. They have understood the problems and have adapted and overcome any situation
that has arisen. It is lovely that this care home is managed with such commitment.
It is nice to see the improvements that are slowly being implemented new chairs etc and make for a more pleasant environment for residents and us visitors alike.
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Review from Carole N (Daughter of Resident) published on 8 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came here in August since she has been here, she has been treated with dignity and the utmost respect. When visiting, the care staff are well presented, cheerful, always willing to help if necessary when dealing with mum. The home is very clean, homely and well cared for. The food is very good
and well presented.
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Current Review Score: 8.4 (8.444)

Overview of Review Score

The Review Score of 8.4 (8.444) out of 10 for Magnolia House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.444 for Magnolia House is calculated as follows: ( (25 Excellents x 5) + (15 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 45 Ratings = 4.444
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4 Points relating to the number of positive Reviews for Magnolia House is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 3 Positive Reviews ÷ 4 = 0.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Tina

Tina Waddon

Job Title: Registered Manager Joined: 2014

My name is Tina, and I have been the registered manager of Magnolia House since March 2024.


I have been working in care for 25 years.


I started at Magnolia House in 2014 as a care assistant and progressed my way up to the role of registered manager.


I have a Level 5 Diploma in Leadership for Health and Social Care.


I have completed various Train the Trainer courses, which allow me to support my staff team with Manual Handling, Medication and Infection control.


My favourite thing about working in care is the positive changes that I can make every day to those I support, building relationships with individuals and their families.

Justyna

Justyna Guest

Job Title: Deputy Manager Joined: 2020

My name is Justyna. I joined Magnolia House in 2020 as a team leader, progressed to the role of Supervisor and then, in 2025, I took on the role of Deputy Manager.


I have been working in care for 19 years.


I have a Level 4 Diploma in Health and Social Care.


I have completed various Train the Trainer courses, which allow me to support my staff team with Manual Handling, Medication and Infection control.


I work alongside Tina to ensure the residents receive the highest level of support and live happy and fulfilled lives here at Magnolia House.

Frequently Asked Questions about Magnolia House

What types of Care is Magnolia House registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Magnolia House have?

There are 20 Single Rooms.

What are the Facilities & Services at Magnolia House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Magnolia House to the centre of Axminster?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Magnolia House to verify any information. View our terms and conditions. Magnolia House has an Enhanced Service - more info.