Sunningdale House

31 Kings Road, Honiton EX14 1HW
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9.7 25 Reviews
  • Sunningdale House, Honiton
Sunningdale House offers an ideal interior and surroundings for a comfortable retirement, while its residents have round-the-clock access to a team of skilled and friendly caregivers.

All carers are highly-qualified, trained to modern standards and committed to the long-term well-being of each individual client.

The care provider is warmly-regarded in the pleasant market town of Honiton, with loved ones made to feel welcome on visiting and residents encouraged to live an active and interesting lifestyle.
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Care Provided by Sunningdale House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1100

These prices are only a guideline, please contact Sunningdale House to find out the exact price for your requirements.

Contact Sunningdale House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Sunningdale House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rachael Rees (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2004
  • Number of floors: 2

Room Information

  • Single Rooms (17)
  • Couples/Companion Rooms (1)

Sunningdale House Reviews (25)

9.7

Sunningdale House has a Review Score of 9.7 (9.747) out of 10, based on 17 reviews in the last 2 years.
Over all time Sunningdale House has 25 reviews.

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Total of 25, showing 1-20
Review from Michelle B (Friend of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very engaging, home looked clean and tidy. Resident I visited looked well presented and told me about the activities been doing, walls have photos and drawings on of these. I felt my friend was happy and being well looked after.
Reply from Kay Smith, General Manager at Sunningdale HouseThank you for your feedback. We're pleased to hear that you find our staff engaging and the home clean and tidy. We believe that a welcoming environment and positive interaction with staff are essential to our residents wellbeing.
Our activities staff work hard to offer a variety of activities and we enjoy displaying residents artwork to help create a homely atmosphere.
It is wonderful to know that your friend is happy and well cared for, your comments mean a great deal to us.
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Review from V Y (Stepdaughter of Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Owen joined the home we have been so happy with the care and dedication the staff display each and every day on our visits- my mum visits every day! Lovely home, lovely atmosphere and we are always kept up to date with any changes etc.
Reply from Kay Smith, General Manager at Sunningdale HouseThank you for your comments. We are delighted to hear that your relative is happy with the care they are receiving and that our staff's dedication is evident in their daily interactions. It is wonderful that your mum is able to visit every day and we are pleased that you find the home to have a lovely atmosphere and communication is good, your kind comments reassure us that our team's hard work and commitment are truly appreciated.
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Review from Linda P (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home. First class staff. Mum always smiling. Nothing too much trouble. Brilliant environment.
Reply from Kay Smith, General Manager at Sunningdale HouseThank you so much for your kind words. We're thrilled to know our care home meets your expectations and that our team's dedication shines through. Hearing that your Mum is always smiling means the world to us, its exactly what we strive for. Creating a warm, welcoming environment where residents truly feel at home is at the heart of everything we do and your feedback reassures us that we are achieving that.
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Review from Tina T (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very warm. Whenever I visit, the staff are always very welcoming. They try to get residents and visitors to join in all the very good activities which are put on very regularly. Mum seems very happy at Sunnydale.
Reply from Kay Smith, General Manager at Sunningdale HouseThank you for your comments. We're pleased to hear that you find the home welcoming and the staff attentive. We strive to provide a variety of activities and encourage visitors as well as our residents to participate, as this creates a more engaging and enjoyable environment for our residents. We're delighted that your Mum is happy as our priority is ensuring that everyone in our care feels comfortable and well looked after.
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Review from Steve W (Son of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum (95 years), has now been in the home for the last 15 months. She absolutely loves it. The staff are exceptional and we have absolute peace of mind knowing that she is very well taken care of. There are activities every day which both stimulate her physically and mentally. She has a better social
schedule than we do. I don't know of any other home that had visits from miniature alpacas or birds of prey. Our eternal thanks for taking such good care of her.
Reply from Kay Smith, General Manager at Sunningdale HouseThank you for your feedback. We're delighted to hear that your Mum enjoys her time at Sunningdale House and that our staff provide the care and support that gives you peace of mind. We strive to offer a variety of activities to ensure engagement and mental stimulation, promoting overall well-being. Your kind words affirm our commitment to making a positive difference in the lives of our residents.
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Review from Jackie L (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has only been here a few weeks. He has settled in well. He is being well cared for, enjoying the food! Staff are very friendly/supportive and helpful. Overall I think this was the best place for dad. He is happy.
Reply from Kay Smith, General Manager at Sunningdale HouseThank you for your feedback. We're delighted to hear that your Dad has settled in well and is receiving excellent care. It's reassuring to know that our staff are consistently friendly and supportive and that you feel this is the best place for him. Your confidence means a great deal to us as we strive to provide exceptional care for every resident.
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Review from Deborah B (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is happy at this care home. Enjoys the activities and entertainment put on in the home. Listening to the singer and Jordan with his exercises. Mum is not too keen on the food though.
Reply from Kay Smith, General Manager at Sunningdale HouseThank you for taking the time to share your feedback with us. We are delighted to hear that your Mum is happy and enjoys the activities and entertainment we provide. Our team is committed to offering a varied and engaging program to ensure there is something suitable for everyone. We are sorry to learn that the meals haven't been to her liking. Providing delicious and nutritious food with plenty of choice is very important to us and we want to make sure that she feels satisfied, so we'll arrange for someone to speak with her to understand her preferences and make any adjustments needed to improve her dining experience.
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Review from E G (Niece of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A warm, caring home, giving professional care to meet my aunts needs.
Reply from Kay Smith, General Manager at Sunningdale HouseThank you for your feedback. We are pleased you view the home as warm, caring and professional, this is precisely the standard we strive to maintain.
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Review from Jacqueline P (Wife of Resident) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Michael has been at Sunningdale for three years, it is a lovely home for him the staff are the same as when he first arrived. They are very caring and kind, I can come at anytime and he is always clean and cared for and he is always happy. Excellent activities provided. I am contacted straight away
if he is unwell.
I am always welcomed by everyone with a smile. I cannot speak highly enough of what is Michaels home. Thank you.
Reply from Kay Smith, General Manager at Sunningdale HouseThank you very much for your valuable review. We are delighted to hear that you find our home to be a lovely environment and appreciate the continuity of our staff team. Consistency is incredibly important for the well-being of our residents and its reassuring to know that you recognise the caring and kind nature of our team. We are pleased that your relative is always clean, happy and well cared for, as providing exceptional care is at the heart of everything we do. It is equally gratifying to learn that you consider our activities to be excellent and our communication to be clear and effective. We are thrilled that you are always greeted with a smile, this level of warmth and professionalism is exactly what we aim to delivery, as it reflects the standard of care and hospitality you should expect when visiting your loved ones home.
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Review from Susan M (Daughter of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has how been here for over a year, and the care she receives is wonderful and the staff are always very welcoming to me. The activities Mum has are great.
Overallm the home is just perfect for my mum.
Reply from Kay Smith, General Manager at Sunningdale HouseThank you for your kind comments. We're delighted to hear that your mum is receiving the wonderful care she deserves and that you find our team so welcoming. Providing a variety of activities to suit all preferences is something we strive for, so it's lovely to know she is enjoying them. We're thrilled that the home feels perfect for your mum, it truly makes everything we aim to achieve worthwhile.
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Review from J R (Sister-in-law of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always feel welcomed by staff.
It's always very quiet here.
Reply from Kay Smith, General Manager at Sunningdale HouseThank you so much for sharing your feedback. We're delighted to hear that you feel welcomed by our staff and enjoy the quiet environment. Creating a warm and peaceful atmosphere is exactly what we strive for and its wonderful to know this reflects in your experience.
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Review from Philip S (Daughter of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is always very clean and tidy, the staff are always very kind and caring towards all the residents. It is always very nice when I come to visit my mother to see that she is always very happy and never has any problems with anything. The entertainment is always very good and it's nice to see
all the staff and residents having a good time. Everyone in the home are outstanding in everything they do, top class team.
Reply from Kay Smith, General Manager at Sunningdale HouseThank you for your kind feedback. We're pleased to know you find the home clean and our staff consistently kind and caring. It's reassuring to hear your mother is happy, enjoys the entertainment and experiences no issues. Providing a varied range of activities and ensuring residents happiness is always our priority. Your recognition of our dedicated team is greatly appreciated and makes their hard work truly worthwhile.
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Review from Duncan Y (Son of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was looked after here for a year up to and including his passing. I can only echo what the majority have said : a lovely clean and friendly atmosphere where my father was shown respect and cared for wonderfully.


I thank all the staff for all they did.

Reply from Kay Smith, General Manager at Sunningdale HouseThank you for your feedback. We're pleased to know that your father received the level of care you expected and that you found the home clean, welcoming and friendly.
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Review from Karen H (Daughter of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sunningdale House Care Home looked after my mum for the past 16 months. My mum has advanced dementia and the staff looked after her with compassion and dignity. I cannot recommend this home enough.
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Review from Adrian B (Husband of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is safe and well cared for. I could not provide at home the quality of life that she has at Sunningdale. The manager takes note and acts on suggestions of the loved ones of the residents e.g. visiting is now so flexible and convenient and fulfilling. Staff are always caring and kind to the residents.
The entertainment for residents is well organised and I appreciate being present at musical events at which my wife shines. My wife's room is small but I think she just uses it to sleep.
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Review from Alan B (Husband of Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always welcoming.
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Review from A A (Friend of Resident) published on 2 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Sunningdale House are always very friendly, helpful and nice whenever I call in or telephone. The home itself always seems immaculately clean and a very pleasant place to be. There is no offensive smell as I have experienced in other homes. In every way, I have been very pleasantly surprised
by Sunningdale House and their kind, patient treatment of my friend. They certainly go the extra mile.
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Review from J Z (Daughter of Resident) published on 21 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad alwats looks so well and happy at Sunningdale. All the staff are amazing, so friendly and caring. Dad has been there for nearly three years, and in all my visits, I have always experienced the best possible care for him. He is always clean, and all the staff really do care. The house is always
very clean and tidy.
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Review from Karen W (Daughter of Resident) published on 16 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazed at the difference in the residents who had been transferred from another home - they all appeared calmer and happier.
My dad is well supported. The overall impression was of care, cleanliness and professionalism. Everywhere was bright and welcoming with a relaxed atmosphere.
Thank you.
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Review from P G (Daughter of Resident) published on 8 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff highly enough. They are all caring, compassionate and treat all residents with dignity.
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Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Sunningdale House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.822 for Sunningdale House is calculated as follows: ( (171 Excellents x 5) + (26 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 202 Ratings = 4.822
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Sunningdale House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Rachael

Rachael Rees

Job Title: Registered Manager Joined: 2007

My name is Rachael, and I have been the registered manager of Sunningdale House since April 2022.


I have worked in care for over 30 years and have gained a great deal of knowledge in this time.


I joined Sunningdale House in November 2007 as a care assistant and have worked my way up to become the registered manager.


I have a Level 5 Diploma in Leadership for Health and Social Care.


I have completed various Train the Trainer courses, which allow me to support my staff team with Manual Handling, Medication and Infection control.


I am a champion in Safeguarding and Health and Safety.


I like to build strong relationships with individuals and their families.

Kerry

Kerry Manvill

Job Title: Deputy Manager Joined: 2014

My name is Kerry, and I have been the Deputy Manager at Sunningdale House since April 2024.


I joined Sunningdale House in August 2014, starting as a night care assistant. I have worked my way up and been promoted over the years, carrying out different roles such as a Senior Care supervisor and Care Plan Coordinator.


I have a Level 3 diploma in Health and Social Care and am currently working towards my Level 5.


I am a champion in Safeguarding and Health and Safety.


I enjoy my Job, it’s nice to care for others and learn about their lifestyles and their life stories.

Frequently Asked Questions about Sunningdale House

What types of Care is Sunningdale House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sunningdale House have?

There are 17 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Sunningdale House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sunningdale House to the centre of Honiton?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sunningdale House to verify any information. View our terms and conditions. Sunningdale House has an Enhanced Service - more info.