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A single-storey extension wing has its own assisted bathrooms and a shower room, as well as a large dining and sitting room, and views of the scenic garden and nearby golf course.
Care plans are assessed to personal need, with all residents having continual observation in order to be vigilant regarding any health developments.
Care Provided by Netherhayes
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Netherhayes for full pricing details and T&Cs.
Contact Netherhayes to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Adelaide Lodge Care Home LL Partnership
- Private Owned
Person in charge
- Debbie Stone (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1995
- Number of floors: 3
Room Information
- Single Rooms (26)
- Couples/Companion Rooms (1)
Netherhayes Reviews (51)
Netherhayes has a Review Score of 9.5 (9.538) out of 10, based on 15 reviews in the last 2 years.
Over all time Netherhayes has 51 reviews.
All the staff are very careing and helpful and understanding. They do lots of activities throgout the day
Thank you so much for your kind words. We're delighted to hear that you have found our staff to be caring, helpful and understanding, and that the activities are making such a positive difference. We really appreciate you taking the time to share your comments with us.
My mother joined Netherhayes Care Home in Seaton, Devon, after a short stay in hospital. Sadly, she passed away in May 2026. My mother wasn't the most social person. The wonderful carers always made sure she joined in all the fun. She enjoyed the various entertainment and would join in with singing the words and jigging with her zimmer frame. Mum enjoyed all the entertainment that was organised. I would like to thank the lovely manager and her wonderful team of carers who always go above and beyond their duties of care and support to all the residents.
Thank you so much for taking the time to share such a heartfelt and thoughtful review. It was a real privilege to care for your Mother during her time at Netherhayes and we are so pleased to hear that she was able to enjoy the entertainment, sing along, and take part in the activities in her own...
I have visited Netherhayes to see my friend Kate on several occasions over the past few months. She is very happy and well looked after by excellent staff who are very caring, make my experience when visiting very enjoyable.
Thank you so much for taking the time to share your lovely feedback. We are delighted to hear that your friend is happy and well looked after, and that your visits to Netherhayes have been such a positive experience. Our team works hard to provide kind, caring and welcoming support, so your comments mean a great deal to everyone.
It is great to see the social media updates with pictures and that you are able to take him outside as well.
We find the mobile app very informative and reassuring, it is an easy way to keep up with what is happening on the days we are unable to visit.
It's wonderful to know that our social media updates and the mobile app help you feel informed...
For the last 8 months our mum has been a resident at Netherhayes Care Home in Seaton, Devon. We cannot thank the staff enough for the exceptional care, compassion, and kindness mum receives at Netherhayes. Every member of staff treats Mum with dignity, warmth, and genuine affection, ensuring that she feels safe, comfortable, and valued. The care the team provides is consistently of the highest standard, and it is always clear that the team truly care about mums wellbeing and happiness.The kindness shown to our dad, who visits Mum every day, is equally remarkable. The staff always welcome Dad warmly and provide him with friendship, support, and reassurance during what can often be difficult times. Their compassion extends beyond Mum and Dad to our entire family, and we always feel included, informed, and supported. What makes Netherhayes so special is that the staff and managers feel like an extension of our family. Highly recommended Netherhayes
Providing compassionate, dignified, and person-centred care is at the heart of everything we do, so your words are...
My husband has been in Netherhayes Care Home since February 2024. I feel he is very well looked after by everyone who works there. The staff are all very friendly to my husband and myself and they make me and my family very welcome when we visit.
Thank you so much for your lovely comments. We're really happy to hear that you feel your husband is well cared for by our team and that you find everyone friendly and welcoming. This is exactly what we aim to achieve, a warm, caring environment where everyone feels comfortable and supported.
There are many varied activities and entertainment for residents daily during the week, which are enjoyed by many residents.
The staff are very friendly and respectful and genuinely care for residents they are looking after.
The building is not purpose built and therefore some compromise has been made to the layout. Some communal rooms would benefit from being larger. One bathroom contains a bath that appears to rarely get used and would possibly be better replaced with a "
wet room". I believe this would be more useful to both staff and residents.
Thank you for your feedback. We're delighted to hear you're pleased with the cleanliness of your wife's bedroom and appreciate the variety of activities we offer. Our goal is to provide something enjoyable for everyone. It's wonderful to know you find our staff friendly, respectful and caring, this...
I can say that this care home cares, and gets in to help every resident, be it birthdays, settling in, getting back to a normal self.
The entertainment is brilliant they include everyone.
When you ask for something its done.
Nothing is a problem, they go out thier way to get anything that is needed, over and beyond.
The staff, well they are BRILLIANT, they are always on the ready to help any request and always friendly. They wave or stop to chat to me outside of work time.
It's aways a pleasure to go in and be welcomed with smiles and hello's all the way to my very close and very special friend. They make me feel part of the family at netherhayes care home. I would Highly recommend this home to anyone that asks.
WELLDONE FOR IMPRESSING ME.
Thank you for your kind feedback. We are pleased to learn that you hold our home in high regard and value the dedication of our staff. It is gratifying to know that residents receive attentive care, meaningful engagement and a comfortable environment. Our objective is to maintain a welcoming and homely atmosphere and your comments affirm that commitment.
My mother-in-law recently seemed to go downhill, not eating or drinking which was a huge concern for all the family. Through the care and intense monitoring she received over a period of weeks, she is now back downstairs and enjoying her time. To see this transformation is brilliant. She is always well groomed & dressed and we see more smiles now.
A huge thanks to all the staff.
Thank you so much for sharing your feedback. We're delighted to hear that your mother-in-law has settled in comfortably, is enjoying the activities and that our communication meets your expectations. It's wonderful to know that her wellbeing has improved with our care and we truly appreciate your kind words about our team's efforts to create a welcoming, homely environment for all our residents.
We have been most impressed by the level of care and attention offered by this small care facility, especially in regard to meeting our needs as power of attorney to a non relative lady who lived some distance from us and with no close relatives living nearby. We are therefore very confident her needs are being met at Netherhayes by the wonderful staff there and that we can visit her whenever we wish without appointment.
Thank you for sharing such encouraging comments. It's rewarding to see our team's efforts acknowledged.
The staff are very friendly and create a caring and homely atmosphere.
The activities coordinator has been sure to try to include my Mum in everything that is going on.
My Mum is encouraged to keep her independence, with plenty of staff around to help when required she is very well looked after. Any medical issues are dealt with promptly and I am kept informed.
We appreciate your review and are delighted that our commitment to care is evident.
We cannot praise the home enough for their first class care and understanding the needs of my brother in law, as we don't live that near him and the home, they contact us when he has any problems ie medical or personal and keeps us informed all the time, we have only got to pick up the phone and ask about his situation and they are always ready to take time to talk to us without us feeling we are a nuisance when they are obviously busy , his personal needs are looked after by them with kindness . We as his family can't thank them enough for all the help and support they give him and what we like is that do different themes around the home so the residents still can enjoy the different times of the year ie spring autumn , also they have kind people coming in with dogs for them to talk to and feed them some biscuits , also the wonderful people coming in to sing to them and if they feel like have a dance and join in with the songs thank you all so much.
Thank you for your thoughtful review and kind words. We truly appreciate your recognition of our team's dedication.
Since mum was admitted to Netherhayes in June 2025, she has definitely improved with her mental health, anxiety and depression. The staff are all really helpful and friendly and the activities are outstanding. Families are encouraged to join residents for special days that are organised. Kathryn who helps organise activities + Sarah (Admin) is very approachable + efficient.
Thank you for your review. We're delighted to hear your Mum's mental health has improved and that she enjoys the activities, which we hope will continue to support her well-being and its wonderful to know that our staff's approachability and efficiency stand out.
My personal experience is for the time since my wife was admitted to Netherhayes care home and especially during this month of May 2025. I personally feel that all the care staff are very aware of my wifes needs and as such are very supportive of me. Whilst their main role is to look after my wife, I am very conscious that they also include me, with all the activities within the home.
Thank you for your feedback. We're pleased to hear that our care staff are attentive to your wife's needs, supportive of you and strive to include you in activities. As a care home, we believe it's important for you both to spend as much time together as possible to create a homelike environment.
Very different standards at this care home compared to many others. Most of the carers are lovely and do genuinely have good connections to residents. My uncle was allowed to leave despite having DOLS and we had endless issues with the manager who was rude and regularly undermined her team. We would have phone calls and she would then tell us the information we were given was wrong and that only she could say. There were many issues caused by this bizarre communication set up. Our final straw was when my uncle took an unsupervised fall late at night wandering around the grounds - despite having seen the doctor that morning as he wasn't feeling well. He has had weeks of pain and cannot fully recover from this injury that should never have happened. We placed him in Netherhayes so that he would be safe - we were so wrong.
I am pleased that you found our carers to be lovely and to have a good connection with our residents. We disagree that our manager undermines her staff she goes above and beyond to support her staff. Recently we carried out an annual quality assurance questionnaire and 2 items covered are...
Dad has been in here for about five weeks. He has settled in ok, the staff are very attentive, there is a good selection of food although Dad has lost his appetite. He spends most of his time in the conservatory. Dad being in here has given me peace of mind.
Netherhayes has a homely feel and the staff are varied and friendly. We visit my partner's dad very regularly and we are always greeted with a friendly smile. The care staff are very patient and kind to residents, even in very trying situations. The location is ideal - a short wheelchair push to the seafront and the many cafes, so it's easy for us to take Dad out. We are very happy with the choice we made.
My mum is happy and content at Netherhayes and in general is well cared for. Netherhayes has just celebrated her 104th birthday in fine style and she enjoyed it tremendously with a party with a singer and lovely food.
The family were very worried about Mum having to go into a home, however, all their worries have gone since Mum has been in Netherhayes! She appears very happy here and the staff are very caring.
My mother has been a resident at Netherhayes for just over seven years. Throughout this time the quality of care has never diminished and remains excellent to date. I’ve witnessed first-hand the team’s compassion, empathy, professionalism and great care towards my mother and indeed to all residents. The standard of cleanliness throughout the home is high as is the attention to personal hygiene both for staff and residents. The meals are good quality and varied with residents choosing what suits their pallets. Activities range from crafts, armchair exercises and games, singing along with some of the musicians who visit regularly or going on outings, for example to the Donkey Sanctuary - a particular favourite of my mother’s. I’m welcomed warmly each time I visit and always get a call if there are any issues needing my attention. My mother often tells me how happy she is to be at Netherhayes and that’s all I need to hear!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Netherhayes.
There are no upcoming events for Netherhayes.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Netherhayes.
Accreditations
There are no accreditations posted yet for Netherhayes.
Meet the Team (8)

I have worked in health and social care for 13 years, starting out as a care assistant, then working my way up to a senior, then a supervisor, and now taking on the role of Registered Manager. I myself share the ethos of the company, ensuring that our lovely residents have the best possible care and a happy life here at Netherhayes.

I have worked in health and social care for 6 years, and after initially taking on the role of care coordinator, I have recently been promoted to Deputy manager, it is very important to me that our residents have a happy and fulfilled life at Netherhayes.

Sarah joined Netherhayes in February 2021 in the role of care assistant, Sarah’s enthusiastic attention to detail saw her promoted to care coordinator in June 2021 and in January 2024 she took on the role of Administrator, of which she is enjoying the new challenge.
‘I enjoy being part of the Netherhayes family and supporting everyone wherever I can’

Jithesh joined our team in 2023 as a care assistant, he takes a lot of pride in his work and ensures that our residents receive the highest level of care.

Shalini joined the Netherhayes team in 2022 as a care assistant, she has become a valued member of our team and has put her previous nursing skills to good use providing excellent care to our residents.

Devon joined the team in 2023 and completed a care apprenticeship with us. His caring personality and work ethic proved him to be an asset to the home, and he has now taken on the position of cook.

Lexi joined the team as a care support apprentice in 2021, and her dedication and hard work have got her through her apprenticeship. She has now taken on the role of a Care Assistant. Since taking on this position, she has become a real asset to the home, and her caring personality has made her an integral part of our team.

Nila & Din joined our team in 2015/2018 and do an amazing job ensuring that the house is sparkling clean and in tip-top condition and they do all this with a smile on their faces.
Frequently Asked Questions about Netherhayes
What types of Care is Netherhayes registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Netherhayes have?
There are 26 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Netherhayes?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Netherhayes to the centre of Seaton?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Netherhayes to verify any information. View our terms and conditions. Netherhayes has an Enhanced Service -more info.