






Netherhayes is a charming three-storey house with scenic gardens, benefitting from extensive refurbishment and renovation in order to enhance residents' lifestyles and make the most of care capabilities.
A single-storey extension wing has its own assisted bathrooms and a shower room, as well as a large dining and sitting room, and views of the scenic garden and nearby golf course.
Care plans are assessed to personal need, with all residents having continual observation in order to be vigilant regarding any health developments.
Care Provided by Netherhayes
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Netherhayes for full pricing details and T&Cs.
Contact Netherhayes to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Adelaide Lodge Care Home LL Partnership
- Private Owned
Person in charge
- Debbie Stone (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1995
- Number of floors: 3
Room Information
- Single Rooms (26)
- Couples/Companion Rooms (1)
Netherhayes Reviews (51)
Netherhayes has a Review Score of 9.5 (9.538) out of 10, based on 15 reviews in the last 2 years.
Over all time Netherhayes has 51 reviews.
The day my mum was going to Netherhayes she was very upset, I tried to reassure her that she was going to a wonderful place and how right I was. Mum's last year at Netherhayes was filled with fun, laughter, and immense kindness, nothing was too much trouble from the staff. The staff made sure on a daily basis that there were always activities to keep the residents happy.
I will always be grateful for the care and understanding they gave my mum in her last year.
I visit my friend in this home often. The manager and staff have always gone out of their way to make sure not only the residents are happy, but visitors such as myself are happy too and nothing is too much trouble. Such a beautiful and clean home, and in my visits, it's lovely to see everybody laughing and getting involved! My friend seems very content at Netherhayes, which we are very pleased to see.
My father has said a few times that he has been left to last to eat at breakfast time, in particular, as he needs the staff to assist him. But he hasn't eaten since 5 pm the night before and has still been waiting for breakfast at 10:30 the following morning. I am raising this issue personally with the manager.
It's not always easy to see where the weekly fee goes. He likes to join in the activities in the lounge but he has spent a lot of time in bed recently.
Thank you for your review. It's vital that we take notice and react to all feedback in order to ensure that all residents relatives/advocates feel confident that the care we offer to all our residents is of an excellent standard and appropriate to their individual needs. We invite you to come in...
Mum was offered a place during lockdown, so I was unable to visit to confirm it was right for her, but I’m glad I went with them as it is in the town where she had lived for 30+ years, and she was so happy there for the final six months of her life.
Not only did they care for my mum beautifully, but they also looked after me when I was with her during end of life care.
I definitely recommend Netherhayes.
I visit a friend weekly and always find Netherhayes a very happy and friendly home. The staff are very gentle, kind and very caring. Nothing is too much trouble. Today I was visiting from 2-4 pm, and in the first hour a lady came in to sing to the residents, which they thoroughly enjoyed and joined in the singing, some got up and danced. After that, they had great fun pancake tossing and a lot of laughter.
We are very happy with mum's care at Netherhayes. Mum is always treated with kindness and respect. The staff are warm and caring. Mum says she likes her new home and feels safe and well looked after.
A lovely supportive home. Is was always clean and sweet-smelling with pleasant staff. Whenever I visited they were welcoming and lots of activities going on. Residents all looked happy and well cared for. A very nice home.
On the 29th February 2016, my wife entered Netherhayes. She had suffered for 10 years with memory loss and dementia. In February this year, aged 95, she died and I have had time to reflect. I have decided that when the manager said she was happy to accept her for care at Netherhayes, this was indeed our lucky day. I do not think we could have found a care home suited to our needs or where she would have been happier. From the onset, she was treated with the utmost TLC by each and every member of staff, coupled with respect and dignity. The staff were always a happy team who willingly helped one another whenever necessary. The home appears a wonderful balance of efficiency within a welcoming, relaxed atmosphere. As a daily visitor, I was always made most welcome. On these occasions, I could also see how others were similarly well cared for and entertained with music, singing and activities. There was a time when I was apprehensive about having to place my dear wife into care. Having found refuge at Netherhayes, I know her final year could not have been spent in a better place; a great comfort to me.
Seems to be clean, well looked after. Staff are happy and caring. The food is good.
Mum is treated with care, consideration and dignity. Her illness and in particular dementia is well managed. She likes the home and appreciates the care that the staff give her.
Staff are very positive about my 101-year-old mother. Can't ask for anything more!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Netherhayes.
There are no upcoming events for Netherhayes.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Netherhayes.
Accreditations
There are no accreditations posted yet for Netherhayes.
Meet the Team (8)

I have worked in health and social care for 13 years, starting out as a care assistant, then working my way up to a senior, then a supervisor, and now taking on the role of Registered Manager. I myself share the ethos of the company, ensuring that our lovely residents have the best possible care and a happy life here at Netherhayes.

I have worked in health and social care for 6 years, and after initially taking on the role of care coordinator, I have recently been promoted to Deputy manager, it is very important to me that our residents have a happy and fulfilled life at Netherhayes.

Sarah joined Netherhayes in February 2021 in the role of care assistant, Sarah’s enthusiastic attention to detail saw her promoted to care coordinator in June 2021 and in January 2024 she took on the role of Administrator, of which she is enjoying the new challenge.
‘I enjoy being part of the Netherhayes family and supporting everyone wherever I can’

Jithesh joined our team in 2023 as a care assistant, he takes a lot of pride in his work and ensures that our residents receive the highest level of care.

Shalini joined the Netherhayes team in 2022 as a care assistant, she has become a valued member of our team and has put her previous nursing skills to good use providing excellent care to our residents.

Devon joined the team in 2023 and completed a care apprenticeship with us. His caring personality and work ethic proved him to be an asset to the home, and he has now taken on the position of cook.

Lexi joined the team as a care support apprentice in 2021, and her dedication and hard work have got her through her apprenticeship. She has now taken on the role of a Care Assistant. Since taking on this position, she has become a real asset to the home, and her caring personality has made her an integral part of our team.

Nila & Din joined our team in 2015/2018 and do an amazing job ensuring that the house is sparkling clean and in tip-top condition and they do all this with a smile on their faces.
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