Elmwood Residential Home

Residents and visitors are welcomed and valued at Elmwood. All are included in the decision making processes with regard to care and activities. Elmwood has a close relationship with the local GP Surgery. Nurses and other Health Care professionals make frequent visits to Residents. I cannot speak highly enough of the care and compassion which the staff lavished upon my sadly recently deceased Brother.

The care home is a lovely home. The staff are always kind and welcoming. The management are very approachable and the activities on offer an excellent.

The garden at the home is very nice with chairs to sit on and for everyone to enjoy the tranquil garden in the sunshine.

The food is lovely and displayed nicely on the plate. The refreshments are nice. The new drinks dispenser is nice.

The care home is clean and tidy and always a pleasure to visit

We have always been delighted with Elmwood. When my aunt had to be accommodated at short notice we wondered how things would work out.

We need not have worried she is very happy at Elmwood, looks well, is very alert and is always on good form. The staff are wonderful, friendly and very caring, the standard of cleanliness is exemplary and the food always looks most appetising.

Thank you very much.

I never felt I had any concerns while Mum was there. Which is pretty impressive over that amount of time.

I have been resident here for just over a year. I am in my 102nd year and have found the care attention first class. I have a very comfortable room. The meals are very acceptable and I have established some good friendships with other residents. The individual carers are all very kind. If I need personal attention, they are very quick to respond.

My father received the most wonderful care during his last few weeks at Elmwood. The staff are truly wonderful, they cannot do enough for both residents and their families. My father was always treated with dignity, respect and care. Thank you all so much.

My father,was a resident of Elmwood for over two years I visited almost daily .When he was allocated a room there I wasn't impressed with the CQC ratings but was impressed with the kindness of the staff and cleanliness of the communal rooms and the amazing garden. Over the time of his stay I have a seen tremendous improvement in the buildings . I have been to several special meals hosted for the residents and was impressed with the food and friendly service. If I ever had concerns on any issues at all i could inform the management and the issue was resolved expeditiously. My father was proud to call it "home " . When the time comes Elmwood will be my first choice for my mother.

Possibly shortage of physical exercises.

My Mother has been going to Elmwood for a couple of months in that time there has been a remarkable improvement of her communication and self care skills she used to fall asleep at care home now she paints lovely paintings and engages with Staff and residents alike She is mentally more alert she loves walking in the garden and painting flowers She tells us how much she enjoys talking to staff and residents alike She is able to self care and toilet herself a vital independent skill The staff take time to go out in the garden with her and wash & cut her hair do excercise classes each resident has individual planned care around their needs which is organised in a care plan before they start at Elmwood

My Great Nana is at Elmwood Residential Home and whenever we visit we are always blown away by the care she receives. One of the managers and her staff are always kind, welcoming and thoughtful. My Great Nana has just celebrated her 104th birthday at the home and I am so happy to hear about how the home helped her celebrate. One staff member in particular is amazing at communicating with family members which is such a relief especially when you live far away. Thank you so much for the level of care you provide for my amazing Great Nana.

I would like to name the members of staff and management who were so good to her, but if I try to name them all I will miss someone. You know who you are Ladies and Gentlemen!

The staff treat me well - very well - kind and help me. (I have sprained my wrist - more than sprained) They help me get undressed and redressed and I can give 3 of them 100%. I find the staff excellent - whoever is on duty helps me dress and undress - make the bed put on clean sheets etc. No complaints very 100% girl. The beds are changed daily, very clean.

My mum was so well cared for at Elmwood I would recommend it to anyone. The manager and carers could not do enough. The home is clean and well-maintained. The food is good too as are the homemade birthday cakes. Activities for residents are well thought out too. Altogether an excellent care home.

My mother has been at Elmwood Residential Home for over two years. I visit every Wednesday. My mother is very happy at the home and enjoys the helpful care, good food and a warm, ground floor room.

My aunt has been very happy with the standard and facilities she has been given to date and the attention she has enjoyed.

My experience of Elmwood has been excellent in all aspects. The management and staff have been respectful of my aunt and uncle and responsive to their needs. Communication with me throughout the admission process and their stay to date has been excellent with the welfare of my relatives at the heart of everything. The owner, manager and deputy have been in post for many years and this ensures the stability and maintenance of standards at the home.

My mother moved to Elmwood Residential Home in September 2021 after an accident at home and has settled in well and is happy there. She reports that the staff are kind, caring and responsive, and she feels safe and well looked after. The management are excellent and she frequently sees senior staff. My mother enjoys the gardens, which are very well kept, and the peaceful location of the home. She recently had her 100th birthday and she was very touched by the bouquet she received from the staff, and staff were helpful with us having a family party in one of the dining rooms. My only reservation is that as a result of the pandemic and her reduced mobility my mother has tended to stay in her room for much of the time, rather than taking part in the various activities available in the home. However, I recognise that this is her choice, and the home provides her with regular information about all the activities available. Overall we are grateful to Elmwood Residential Home for the care and security they provide for my mother.

Elmwood has a friendly, calm atmosphere. The management has continued to use strict Covid measures even when they were relaxed nationally. I have found the management very amenable to requests and they have gone out of their way to establishing a relationship with my father. His individual carers are on the most part sensitive to his needs, though some are rushed. He has not adjusted to meals and mealtimes but from what I have seen the food is nicely presented and appetising. The gardens are beautiful and well-tended. Wheelchairs are plentiful. The rooms are warm and comfortable.

Since arriving in January, I have noticed such relief in one resident at being cared for since January and therefore a marked improvement in her well-being. I find the atmosphere of Elmwood very homely and the staff all cheerful and friendly. The rooms are just right and the garden gives a beautiful outlook. The food is apparently very good too!

He also was pleased that the owner and his son came to see him, to make sure he was alright and happy. Overall, everyone who helped with him - a big thanks.