Elmwood Residential Home

I was happy and confident that my mother was well looked after but people of varying ages who got to know her well. She has not been easy to look after due to dementia but they coped brilliantly. The gardens are beautifully kept and.

I have enjoyed my stay at Elmwood. The management and staff have been very accommodating and thoughtful.

Nothing is ever too much trouble.

Elmwood has looked after my mother for some years now and the quality of care and customer service is excellent. Staff are efficient friendly and practical.

My father has settled into Elmwood very happily, greatly helped by the excellent, caring staff. My sisters and I have been pleased with the standards of cleanliness, laundry, food and drink and the responsiveness of the management to any minor issues that may arise. It feels like a home and residents needs, concerns and dignity are very much respected.

Elmwood offers spacious, light, attractive rooms with excellent dining rooms and lounges. The gardens and sun terrace are lovely. The managers are extremely dedicated and try very hard to help with any request. They work very hard to provide residents with an experience that is as "home-like" as possible. Elmwood offers excellent value for money compared to other homes in this area.

Everyone is very kind and helpful and do their very best.

We are very pleased with the overall service provided.

The health side relies on a key member of staff sho is core to my mother's experience and enjoyment. The cook is thoroughly appreciated - food arrives hot, tasty and plates never sent back uneaten!

5. The bus trips are really enjoyed and lovely driver.

My mother has been a resident at Elmwood for nearly 6 years. She very much feels at home there and feels safe and secure. She enjoys good food and is able to do as she wishes. The accommodation is clean and comfortable and the staff look after her in a very caring way.

Mum was here from October to February 14th, when she died. It is a smallish home with a very big heart! Mum really didn't want to leave her beautiful flat, but the welcome and care she enjoyed were superb. ALL the staff are wonderful, kind and with a sense of humour - Mum so loved them and there was wonderful warm mutual respect. (Mum might have been frail, but there were no flies on her!!). They are a LEGENDS and I know one lady was a huge support to Mum too. I couldn't have wished my mum to have ended her days anywhere else. XXX