Elmwood Residential Home

Swan Hill Road, Colyford, Colyton EX24 6QJ
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9.7 27 Reviews
  • Elmwood Residential Home, Colyton
Elmwood care home is based within the picturesque town of Colyford in Devon and offers care to older people in a comfortable environment.

The relaxed residence has a homely feel, and staff cater to the needs of those living at the home.

The chef prepares a daily menu of healthy and nutritious food for residents and can cater to any special dietary requirements.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1550
  • Self-Funded Residential Dementia Care: £1150 – £1550
  • RESPITE Self-Funded Residential Care: £1250 – £1550
  • RESPITE Self-Funded Residential Dementia Care: £1150 – £1550

These prices are only a guideline, please contact Elmwood Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Elmwood Residential Home Ltd

Person in charge

  • Hayley - Anne Wakeling (Home Manager)

Local Authority / Social Services

Admission Criteria

  • No weekend or evening admissions
  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (28)

Visiting

  • The home do not have set visiting times

Parking

  • Parking available on site

9.7

Elmwood Residential Home has a Review Score of 9.7 (9.746) out of 10, based on 8 reviews in the last 2 years.
Over all time Elmwood Residential Home has 27 reviews.

Overall Experience
  • 21
  • 6
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Date Published
  • 27
  • 3
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  • 8
  • 19
Reviewer Connection to Elmwood Residential Home
  • 9
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  • 1
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  • 1
Total of 27, showing 21-27
Review from Angela F (Daughter of Resident) published on 15 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elmwood offers spacious, light, attractive rooms with excellent dining rooms and lounges. The gardens and sun terrace are lovely. The managers are extremely dedicated and try very hard to help with any request. They work very hard to provide residents with an experience that is as "home-like" as possible.
Elmwood offers excellent value for money compared to other homes in this area.
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Review from Alan D (Resident) assisted by family/friend published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is very kind and helpful and do their very best.
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Review from Raymond N (Brother of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are very pleased with the overall service provided.
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Review from Tim D (Son of Resident) published on 14 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A charming garden and lovely feel to this care home in the pretty village of Colyford.
The cheerful staff contribute so much to the day-to-day happiness of residents.
The health side relies on a key member of staff sho is core to my mother's experience and enjoyment. The cook is thoroughly appreciated
- food arrives hot, tasty and plates never sent back uneaten!
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Review from Elizabeth K (Daughter of Resident) published on 13 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
1. Manage and deputy are excellent and are always there to talk to. Also, they are brilliant with my mother.
2. All care staff treat my mum with great care and dignity and are thorough. Communications are excellent, can't fault anybody even the cleaners keep mum's room and building very clean.
3.
The chef is first class and there's always a great choice of food. Get to pick off a list/menu.
4. The gardens are kept lovely.
5. The bus trips are really enjoyed and lovely driver.
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Review from Louis E (Son of Resident) published on 22 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Elmwood for nearly 6 years. She very much feels at home there and feels safe and secure. She enjoys good food and is able to do as she wishes. The accommodation is clean and comfortable and the staff look after her in a very caring way.
Reply from Philip Sadeghi, Director at Elmwood Residential Home

Thanks very much for your review! We are glad your mum is enjoying her time with us.

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Review from Helen C (Daughter of Resident) published on 2 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was here from October to February 14th, when she died. It is a smallish home with a very big heart! Mum really didn't want to leave her beautiful flat, but the welcome and care she enjoyed were superb. ALL the staff are wonderful, kind and with a sense of humour - Mum so loved them and there was
wonderful warm mutual respect. (Mum might have been frail, but there were no flies on her!!). They are a LEGENDS and I know one lady was a huge support to Mum too. I couldn't have wished my mum to have ended her days anywhere else. XXX
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Current Review Score: 9.7 (9.746)

Overview of Review Score

The Review Score of 9.7 (9.746) out of 10 for Elmwood Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.946 for Elmwood Residential Home is calculated as follows: ( (88 Excellents x 5) + (5 Goods x 4) ) ÷ 93 Ratings = 4.946
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Elmwood Residential Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jun 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (1)

Soroosh

Soroosh Sadeghi

Job Title: Director Joined: 2004

Having acquired Masters's Degrees in Biomedical Sciences and Internet Computing, Soroosh had, until 2004 been working for an Internet Service Provider in Sheffield.


Since then, he agreed to come to Devon and join his family to help with the administration and running of the business.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elmwood Residential Home to verify any information. View our terms and conditions. Elmwood Residential Home has an Enhanced Service - more info.