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Pottles Court

Days Pottle Lane, Exminster, Exeter, Devon EX6 8DG
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Pottles Court, Exeter
Pottles Court, Exeter
Pottles Court, Exeter

Pottles Court is a welcoming residential care home in Exeter where compassionate care, meaningful relationships and a true sense of community come together to create a place residents are proud to call home. The dedicated team is committed to supporting each individual to live life with dignity, independence and purpose, ensuring every day is filled with comfort, companionship and opportunity.

Recognising that every resident has their own story, interests and aspirations,...  

Care Provided by Pottles Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 17 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,299 - £1,399£1,350 - £1,450
Residential Dementia Care£1,399 - £1,499£1,399 - £1,499

All fees are subject to care needs and risk assessments.

Contact Pottles Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Anne Pearson (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 1998
  • Number of floors: 2

Room Information

  • Single Rooms (17)

Visiting

  • Pottles Court operates an unrestricted visiting policy, recognising the vital role that family and friends play in the happiness and wellbeing of its residents. Loved ones are welcome to visit at a time that suits both them and the resident, helping to maintain meaningful relationships and treasured routines. Whether visiting for a chat, sharing a meal or celebrating a special occasion, visitors are encouraged to become part of the home's friendly community, while always respecting the comfort, privacy and wishes of all residents.

Parking

  • Pottles Court provides convenient on-site parking for family members, friends and visiting professionals. The parking facilities offer easy access to the home, helping to make visits as straightforward and welcoming as possible. The team is committed to ensuring every visit is a positive experience, allowing loved ones to focus on spending valuable time together in a comfortable and homely environment.

Pottles Court Reviews (6)

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8.6

Pottles Court has a Review Score of 8.6 (8.588) out of 10, based on 2 reviews in the last 2 years. Over all time Pottles Court has 6 reviews.

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Review from Clare B (Daughter of Resident) published on 12 September 2025 Submitted via Website
Overall Experience
As a family we were all so worried about our mum having to go into a care home, honestly we are so thankful she is in pottles.
Pottles is a small home from home , care home .Where each resident is treated as an individual with outstanding care and good leadership, this is given to all .
The food is wonderful and my mum being a vegetarian is not a problem at all.
They have a fantastic companion support worker , who is so amazingly creative and engaging to everyone.

Thank you all, you're all brilliant.

Reply from Shashi Balain, Director at Pottles Court

Thank you so much for your kind words. We know how difficult it can feel when a loved one first moves into a care home, so it means the world to hear that you feel reassured and thankful that your mum is at Pottles Court.Our team take great pride in providing individualised care in a homely...  

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Review from Sheila T (Wife of Resident) published on 12 September 2025 Submitted via Website
Overall Experience

My husband moved into residential care after 8 months day care which he had enjoyed so the changeover was straightforward initially but after a few weeks he began experiencing difficulties in settling into his new home. The staff have been very patient with him through this period and are currently working with the doctor and mental health team to ease his issues. I have been welcome to visit regularly and made aware of what medication is being used and why. I have had my own issues with separation from my husband and your manager has given me a lot of comfort and reassurance which has helped me move into a new and different relationship. I have been able to move away from being my husband's carer and back to being his wife. As I have come to know staff and residents I feel I have gained a whole new family.

Reply from Shashi Balain, Director at Pottles Court

Thank you for sharing such a heartfelt review of your and your husband's journey with us. We know that moving from day care into residential care can be a big adjustment, and we are so pleased that our team at Pottles Court has been able to support both of you through this transition.It's wonderful...  

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Review from J W (Wife of Resident) published on 26 September 2023 Submitted via Website
Overall Experience
Overall, my review would be rated as good. There are exceptions, both negative and positive.
The property itself is an old building with all the issues that an old property has. It is kept clean and tidy but the owner needs to look at a major revamp to bring the facilities into the 21st century. The facilities are adequate but no more.
There is a core of excellent care staff but too many “bank carers” at times who do not have knowledge of the client's needs. All care homes seem to have a high turnover of staff, but, the core staff at Pottles were very caring and conscientious. Not all the staff being recruited, whilst very pleasant, had a working knowledge of the English language which can hamper the care and understanding when dealing with dementia patients and the hard of hearing. Hopefully, an education programme is in place.

The telephone system used to keep in contact with the clients is poor, particularly when it’s the only way of keeping in touch during an illness outbreak.

Reply from Jane Vittles, Care Co-ordinator at Pottles Court
Thank you, we always appreciate individuals taking the time to give their feedback, we are pleased that your overall experience was a positive one. It's a great opportunity to share with you how things have changed in our service since late last year.

Since gaining a new owner and Area Manager,...  

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Review from Lizzie T (Daughter of Resident) published on 24 August 2017 Submitted via Website
Overall Experience
Having struggled viewing local homes for my father of 86 battling with Alzheimer's. We landed upon Pottles Court in Exminster.
The deputy manager greeted us with a warm understanding manner, making us feel so at ease at such a horrible confusing, guilty time. Places at Pottles are always in high demand and at no point did we feel any pressure to commit to a room. The journey she took us on from suggesting rest bite to give us the reassurance somebody else could take care of dad as well as we could, was the key to making us understand he was in the best place.
Through out the year dad has been a resident, we have witnessed how the excellent care and understanding they provide has settled him in nicely.
Seeing daily, the same hard working team, joking and laughing make Pottles feel like a real home. Dad enjoys the lovely home cooked meals that are provided and has put on weight. I continue to sing the praises of the hard work and commitment the staff provide.

We recommend Pottles Court highly.

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Review from Lynette B (Daughter of Resident) published on 5 February 2016 Submitted via Website
Overall Experience

I am so pleased to have got my 85 year old mother a place Pottles Court. From the first visit I was sure that she would be cared for and encouraged to get the most from every day, this has proved to be the case and I am amazed at the change I now see in my mother. She is eating well, gaining weight and communicating with the staff who are all very caring and encouraging. There is always something going on to stimulate the residents which is sadly lacking in many Care Homes.Thank you Pottles you are doing a wonderful job going above and beyond the call of duty.

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Review from Carol M (Daughter of Resident) published on 16 October 2015 Submitted via Website
Overall Experience

My father was a resident for 16 months until he passed away very recently. The rooms are very clean and tidy and there is a very homely atmosphere. The Management Team are excellent and the staff very understanding and caring, taking time to talk with family. The staff were also very obliging with hospital visits and very kind during father's last illness.

I would not hesitate to recommend the Home to other potential residents.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 February 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Meet the Team (1)

Anne Pearson
Anne PearsonJob Title:Registered Manager

At Pottles Court, our team is at the heart of everything we do. We believe exceptional care begins with genuine relationships, kindness, and taking the time to truly understand every individual who calls our home their own.

Our dedicated team brings together a wealth of experience, compassion and professionalism, creating a warm, welcoming environment where residents feel safe, valued and respected. Whether providing personal care, sharing a conversation over a cup of tea, organising meaningful activities or simply offering a reassuring smile, every member of our team is committed to making each day the very best it can be.

We know that choosing a care home is one of life's most important decisions. That's why we treat every resident as we would a member of our own family, celebrating individuality, encouraging independence and supporting people to continue living life in the way that matters most to them.

Together, we don't just provide care—we create a place where friendships flourish, laughter is shared, and people truly feel at home.

Because at Pottles Court, caring isn't simply what we do... it's who we are.

Frequently Asked Questions about Pottles Court

What types of Care is Pottles Court registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Pottles Court have?

There are 17 Single Rooms.

What are the Facilities & Services at Pottles Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Pottles Court to the centre of Exeter?

3.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pottles Court to verify any information. View our terms and conditions. Pottles Court has an Enhanced Service -more info.