Care Homes Owned by Classic Care Homes Ltd

The care my dad has recieved since the first day he arrived has been second to none. All the staff keep a smile on his face. i am always informed of my dad's care needs. Faversham has always been very welcoming. Thanks.

They also made me, my dad and brother feel like family and they truly cared and supported us all. We can never thank them enough for making the hardest time of our lives go that little bit easier.

Summercourt is a small care home. Care staff caring and attentive. Megan deputy manager was very efficient. We do feel that someone could have labelled Mum's clothes in her room invoking conversation to help her settle in with the carers, as taking all your clothes away feels like taking your independence. The food was tasty but needed to be served on hot places with a cloche or in a hot trolly as most of Mum's food was tepid. The home is tired and needs corridors and flooring updated to make it more welcoming and easy to clean. Any NHS enablement patients need more attention from carers for movement to re-enable them after a long stay in hospital, as per instructions by physios and OT's or dietitians, like walking them to the toilet rather than just bringing commode.

Great staff.

I can not recommend this Nursing Home enough. All the staff are caring and attentive. They not only look after him but all his family as well. The Medical Nurses are excellent as are the carers. We feel we can speak to anyone if we have any concerns or worries.

My husband is in the Faversham and has been for a few years now. He is very fond of all the carers, and is looked after by them They do various activities e.g quizzes bingo, singing, They have barbecues and other events Residents are always invited, my husband would refuse to move elsewhere if he was asked, as he is very happily settled here. I myself have always found everyone easy to talk too if I needed to. Very caring staff

The amazing staff treat every resident with dignity and respect, it is a wonderful caring home that provides our family with total peace of mind.

I cannot fault the care shown to my Aunty during her stay at Fathersham House. All of the staff treated her with such dignity, care and compassion, nothing was too much trouble. The staff always had time to chat and the communication relating to her care was excellent.

My father had a fall in the CH a couple of Months ago this resulted in a # NOF, and a stay in hospital. The CH were excellent in allowing dad "home" as soon as possible, they accomodated dads additional needs in every way that they could. I cannot speak highly enough of the home.

Margaret has received excellent care and is happy and well fed. The staff is friendly and attentive to all her needs. They were particularly quick to recognise that she was unwell recently and took immediate and appropriate action. I am happy that she's in such a well run home and would have no hesitation in recommending Pottles Court

They also look after me when i visit which is lovely and very much appreciated.

Thank you all, you're all brilliant.

My husband moved into residential care after 8 months day care which he had enjoyed so the changeover was straightforward initially but after a few weeks he began experiencing difficulties in settling into his new home. The staff have been very patient with him through this period and are currently working with the doctor and mental health team to ease his issues. I have been welcome to visit regularly and made aware of what medication is being used and why. I have had my own issues with separation from my husband and your manager has given me a lot of comfort and reassurance which has helped me move into a new and different relationship. I have been able to move away from being my husband's carer and back to being his wife. As I have come to know staff and residents I feel I have gained a whole new family.

The management team have been excellent with updates for me and are extremely approachable, I know mum is in safe hands.

The telephone system used to keep in contact with the clients is poor, particularly when it’s the only way of keeping in touch during an illness outbreak.

The suite of rooms are always clean and very well maintained.

My mother moved into Sundial Lodge before Christmas on a temporary basis as she wasn’t very well, and she liked it so much that she stayed and is now a permanent resident. She is incredibly well looked after, and every thought has been given to her health and well-being. It is a beautiful old building and has been adapted to manage this accordingly. There are stairlifts and appropriate equipment put in place to make sure that all eventualities are covered to keep all the residents safe. I can honestly say that I feel totally reassured that she is well cared for and all her needs are met. The staff are extremely efficient and so very kind. They also have various entertainment throughout the week for the residents to enjoy and keep them stimulated. I wouldn’t hesitate to recommend Sundial Lodge to anyone.

Sundial Lodge has provided a loving home for both of my grandparents. The huge transition from them moving from their own home to Sundial went so smoothly, and the staff could not have been more accommodating! My nan even said it was like walking into a hotel, and she thoroughly enjoyed having meals prepared and laundry done after struggling with these tasks for many years. After sadly losing my nan last year, Sundial has been a huge support to my grandad, and this has been much appreciated by our family. Sundial's staff offer care, companionship, support and love, everything you could possibly want for your loved ones.

My grandmother is proud to call Sundial Lodge her home. She has been here for five months now and is truly happy! The food is lovely, the building is beautiful, and the care is quality. Highly recommended.

I feel this home is absolutely the best. My mom does too. She has her own lovely living room, with a separate, small kitchen, separate bedroom and an ensuite shower room. Mom is very happy and comfortable and well looked after. Everyone at the home seems friendly and helpful. The big living room for everyone is inviting and has great views over the spacious grounds in the front. Plenty of entertainment held in this room and the other residents are very nice and friendly. Plenty of tea and biscuits and freshly cooked food each day. My mom is a fussy eater, but she loves the food. I highly recommend Sundial Lodge. Makes me happy and makes my Mom very happy. She feels safe.