Care Homes Owned by Classic Care Homes Ltd in Devon

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Only the locations & reviews in Devon for Classic Care Homes Ltd are being shown.

Classic Care Homes Ltd Locations in Devon (2)

2 Care Homes owned by Classic Care Homes Ltd in Devon

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Pottles Court

Days Pottle Lane, Exminster, Exeter EX6 8DG

9.28 Reviews

"My father had a fall in the CH a couple of Months ago this resulted in a # NOF, and a stay in hospital. The CH were excellent in allowing..."Read all 8 reviews

from £1,299 / weekSize 17 rooms

Location Type: Care Home

Pottles Court is a welcoming residential care home in Exeter where compassionate care, meaningful relationships and a true sense of community come together to create a place residents are proud to call... Read more

Older Person Care
Permanent Care
Respite Care

Residential Care
Dementia Residential Care

Summercourt

Shute Hill, Teignmouth TQ14 8JD

8.52 Reviews

"The Team looking after my Mother are wonderful.They are kind,thoughtful and very obviously care for ALL their residents. They also look..."Read all 2 reviews

from £1,299 / weekSize 20 rooms

Location Type: Care Home

Situated in the beautiful coastal town of Teignmouth, Summercourt Residential Home offers a warm, welcoming environment where residents are supported to enjoy life with dignity, independence and purpose.... Read more

Older Person Care
Permanent Care
Respite Care

Residential Care
Dementia Residential Care

Classic Care Homes Ltd Reviews in Devon (10)

8.7

Classic Care Homes Ltd has a Group Review Score of 8.7 (8.715) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Classic Care Homes Ltd must have a Review Score.

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Showing 10 reviews matching selected criteria

Review of Pottles Court from K B (Son of Resident) published on 1 September 2026 Submitted via Postal Card•

Overall Experience

My father had a fall in the CH a couple of Months ago this resulted in a # NOF, and a stay in hospital. The CH were excellent in allowing dad "home" as soon as possible, they accomodated dads additional needs in every way that they could. I cannot speak highly enough of the home.

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↩Reply from Leah Marsh, Director of Operations at Pottles Court

Thank you very much for taking the time to share your kind words. We are sorry that your father experienced a fall and subsequent hospital stay, but we are pleased that our team was able to support his return home promptly and accommodate his additional needs.

The wellbeing and comfort of our... Read more

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Review of Pottles Court from Harold F (Husband of Resident) published on 26 August 2026 Submitted via Postal Card•

Overall Experience

Margaret has received excellent care and is happy and well fed. The staff is friendly and attentive to all her needs. They were particularly quick to recognise that she was unwell recently and took immediate and appropriate action. I am happy that she's in such a well run home and would have no hesitation in recommending Pottles Court

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↩Reply from Leah Marsh, Director of Operations at Pottles Court

Thank you so much for your kind and thoughtful review. We are delighted to hear that Margaret is happy, well cared for and enjoying her meals at Pottles Court.

It is especially reassuring to know that our team acted quickly and appropriately when Margaret became unwell. Her health, comfort and... Read more

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Review of Summercourt from Sarah R (Daughter of Resident) published on 22 September 2025 Submitted via Website•

Overall Experience

The Team looking after my Mother are wonderful.They are kind,thoughtful and very obviously care for ALL their residents.

They also look after me when i visit which is lovely and very much appreciated.

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↩Reply from Shashi Balain, Director at Summercourt

Thank you so much for your kind words. We are delighted to hear that you feel both your mother and yourself are cared for at Summercourt. Our team take great pride in creating a warm, supportive environment not only for residents but also for their families, so your feedback means a great deal to... Read more

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Review of Pottles Court from Clare B (Daughter of Resident) published on 12 September 2025 Submitted via Website•

Overall Experience

As a family we were all so worried about our mum having to go into a care home, honestly we are so thankful she is in pottles.
Pottles is a small home from home , care home .Where each resident is treated as an individual with outstanding care and good leadership, this is given to all .
The food is wonderful and my mum being a vegetarian is not a problem at all.
They have a fantastic companion support worker , who is so amazingly creative and engaging to everyone.

Thank you all, you're all brilliant.

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↩Reply from Shashi Balain, Director at Pottles Court

Thank you so much for your kind words. We know how difficult it can feel when a loved one first moves into a care home, so it means the world to hear that you feel reassured and thankful that your mum is at Pottles Court.Our team take great pride in providing individualised care in a homely... Read more

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Review of Pottles Court from Sheila T (Wife of Resident) published on 12 September 2025 Submitted via Website•

Overall Experience

My husband moved into residential care after 8 months day care which he had enjoyed so the changeover was straightforward initially but after a few weeks he began experiencing difficulties in settling into his new home. The staff have been very patient with him through this period and are currently working with the doctor and mental health team to ease his issues. I have been welcome to visit regularly and made aware of what medication is being used and why. I have had my own issues with separation from my husband and your manager has given me a lot of comfort and reassurance which has helped me move into a new and different relationship. I have been able to move away from being my husband's carer and back to being his wife. As I have come to know staff and residents I feel I have gained a whole new family.

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↩Reply from Shashi Balain, Director at Pottles Court

Thank you for sharing such a heartfelt review of your and your husband's journey with us. We know that moving from day care into residential care can be a big adjustment, and we are so pleased that our team at Pottles Court has been able to support both of you through this transition.It's wonderful... Read more

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Review of Summercourt from Emma H (Daughter of Resident) published on 9 September 2025 Submitted via Website•

Overall Experience

My mum moved in to Summercourt in May this year and has settled in so well. This is down to the friendly staff who are always available to help.
Mum has been cared for extremely well, the personal care, food and activities are excellent and she is very comfortable in the communal areas.
Lovely garden area to sit outside for a cup of tea.
Mums room is always clean and tidy.

The management team have been excellent with updates for me and are extremely approachable, I know mum is in safe hands.

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↩Reply from Shashi Balain, Director at Summercourt

Thank you so much for sharing such thoughtful feedback about your mum's experience at Summercourt. We are delighted to hear that she has settled in well and is enjoying the care, food, activities and garden - it means a lot to us to know she feels comfortable and at home. Our team takes great pride... Read more

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Review of Pottles Court from J W (Wife of Resident) published on 26 September 2023 Submitted via Website•

Overall Experience

Overall, my review would be rated as good. There are exceptions, both negative and positive.
The property itself is an old building with all the issues that an old property has. It is kept clean and tidy but the owner needs to look at a major revamp to bring the facilities into the 21st century. The facilities are adequate but no more.
There is a core of excellent care staff but too many “bank carers” at times who do not have knowledge of the client's needs. All care homes seem to have a high turnover of staff, but, the core staff at Pottles were very caring and conscientious. Not all the staff being recruited, whilst very pleasant, had a working knowledge of the English language which can hamper the care and understanding when dealing with dementia patients and the hard of hearing. Hopefully, an education programme is in place.

The telephone system used to keep in contact with the clients is poor, particularly when it’s the only way of keeping in touch during an illness outbreak.

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↩Reply from Jane Vittles, Care Co-ordinator at Pottles Court

Thank you, we always appreciate individuals taking the time to give their feedback, we are pleased that your overall experience was a positive one. It's a great opportunity to share with you how things have changed in our service since late last year.

Since gaining a new owner and Area Manager,... Read more

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Review of Pottles Court from Lizzie T (Daughter of Resident) published on 24 August 2017 Submitted via Website•

Overall Experience

Having struggled viewing local homes for my father of 86 battling with Alzheimer's. We landed upon Pottles Court in Exminster.
The deputy manager greeted us with a warm understanding manner, making us feel so at ease at such a horrible confusing, guilty time. Places at Pottles are always in high demand and at no point did we feel any pressure to commit to a room. The journey she took us on from suggesting rest bite to give us the reassurance somebody else could take care of dad as well as we could, was the key to making us understand he was in the best place.
Through out the year dad has been a resident, we have witnessed how the excellent care and understanding they provide has settled him in nicely.
Seeing daily, the same hard working team, joking and laughing make Pottles feel like a real home. Dad enjoys the lovely home cooked meals that are provided and has put on weight. I continue to sing the praises of the hard work and commitment the staff provide.

We recommend Pottles Court highly.

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Review of Pottles Court from Lynette B (Daughter of Resident) published on 5 February 2016 Submitted via Website•

Overall Experience

I am so pleased to have got my 85 year old mother a place Pottles Court. From the first visit I was sure that she would be cared for and encouraged to get the most from every day, this has proved to be the case and I am amazed at the change I now see in my mother. She is eating well, gaining weight and communicating with the staff who are all very caring and encouraging. There is always something going on to stimulate the residents which is sadly lacking in many Care Homes.Thank you Pottles you are doing a wonderful job going above and beyond the call of duty.

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Review of Pottles Court from Carol M (Daughter of Resident) published on 16 October 2015 Submitted via Website•

Overall Experience

My father was a resident for 16 months until he passed away very recently. The rooms are very clean and tidy and there is a very homely atmosphere. The Management Team are excellent and the staff very understanding and caring, taking time to talk with family. The staff were also very obliging with hospital visits and very kind during father's last illness.

I would not hesitate to recommend the Home to other potential residents.

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