Tracey House

Bovey Tracey, Newton Abbot TQ13 9LE
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8.8 22 Reviews
  • Tracey House, Newton Abbot
Tracey House is a retirement home that take pride in the care solutions and also the lifestyle offered to older people, as part of a service dedicated to supporting the independence of individuals with health or daily care needs.

This charming property has pleasant surroundings, a period style and modern facilities, including en-suite bedrooms and private sun lounges. The service also includes a visiting hairdresser, therapists and a mobile library.

Highly-trained staff are experienced in safeguarding the physical and mental well-being of residents, in collaboration with family and friends as well as related skilled health professionals.
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Care Provided by Tracey House

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 27 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400

These prices are only a guideline, please contact Tracey House to find out the exact price for your requirements.

Contact Tracey House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Tracey House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Tracey House Ltd
  • Privately Owned

Person in Charge

  • Yvette Cooney (Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (21)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Tracey House Reviews (22)

8.8

Tracey House has a Review Score of 8.8 (8.806) out of 10, based on 3 reviews in the last 2 years.
Over all time Tracey House has 22 reviews.

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Review from Andrew C (Son of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We feel so fortunate to have found a room here for our Mum. The location, facilities, food etc are excellent. However it's the people that make it exceptional. They've really helped Mum settle & very quickly feel at home. She doesn't cope well with change, but she's already happier & safer thanks to
the care she's receiving. Nothing is too much trouble & the communications with the rest of the family has really helped us play our part. I think Mum's health will also improve because she's eating better, finding it easier to accept help & to listen to good advice.
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Review from P M (Son of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff and managers are working hard to open Tracey House with the high standards which it was renowned for locally in the past. A considerable number of former carers have returned to Tracey House and so know how to deliver the high standards set before. The staff are warm, friendly and caring of my
elderly mother, who is receiving lots of support with her new start there.
Mum is enjoying her food and also the activities which are being arranged and organised with attention to what people enjoy. Mum is getting on well with the other residents. Mum also particularly enjoys visits from dogs belonging to members of staff!
We are always given a warm welcome when we visit. When friends visited her recently, we were welcomed and enjoyed sitting together in the sun lounge, which has lovely views onto open fields and across the valley.
out
We have good communication with the manager, who contacts us if she has any concerns or questions about Mum's care needs and wellbeing.
Reply from Joel Buckley, Director at Tracey HouseThank you for your kind review. It has been great to spend some time with your mother and hear about the things that she has enjoyed doing at Tracey House these last few weeks.
Minnie the dog has certainly been a highlight for her, which is fantastic, as has the sherry in the drawing room in the evening. I think this is becoming a lovely tradition with some of the other residents as well.
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Review from Jackie W (Daughter of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has recently moved to Tracey house from her own home. The transition couldn't have been smoother. This is because the staff and the atmosphere they have created in the home is so welcoming it feels like home. There is always so many interesting activities going on. The activity coordinator
is brilliant. All the staff are so caring and kind. It is extremely well run. The house is warm so clean with beautiful decor. Our mum loves her room which has an ensuite. The views from every window in the house are of beautiful countryside and garden. She says she has slept so well since she moved in. Also the food is fantastic. We highly recommend Tracey House.
Reply from joel buckley, Director at Tracey HouseThank you so much for your kind review. It really is a pleasure looking after your mother, and we're so glad that she has settled in so well.
It's lovely to see the progression that she has made in the time that she's been with us, She really has made the most of the activities on offer and it looks like she's made some great friends with the residents and, of course, the staff team.
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Review from Susan P (Daughter of Resident) published on 22 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident in Tracey House since September 2020. She eventually died at Tracey House on 8th September 2021. Throughout her stay, she was treated with dignity, respect and consideration and was extremely well cared for. My mother spoke very highly of the home and the staff. For the
past several weeks prior to her death, she was receiving palliative care. How she was treated during this period was exemplary and a great comfort to the family. The compassion she was shown was wonderful.
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Review from J T (Son of Resident) published on 29 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exemplary care and a warm, friendly environment. At Tracey House, I feel the care extends through the whole home, including the grounds and the staff, not just the residents. The residents benefit from this, as if the staff are happy, they will be better able to care for them.
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Review from A L (Daughter of Resident) published on 21 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
When independent living became a bit of a struggle, my mother moved into Tracey House and lived there for almost four years. With friendly and attentive staff, a clean and homely environment and a beautiful garden, Tracey House has never disappointed. I cannot speak highly enough of the care and attention
delivered by the Tracey House team, from the most junior to the most senior and across all skill sets. So many of the staff went the extra mile to make her life as comfortable and interesting as possible and they always treated her with respect as an individual. I was regularly consulted on decisions regarding her care and it was a huge relief for me to know that she was safe and well looked after. I was also reassured by how Tracey House called on external medical practitioners to ensure she received the best possible treatment for any medical needs. My mother passed away peacefully at Tracey House and I’m thankful she was kept comfortable with kind and tender care right to the end.
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Review from Amy N (Niece of Resident) published on 21 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has recently moved into Tracey House for a months trial. I cannot believe the change in her in a short space of time. She is so much happier with the company, care and support around her. The food is excellent, and she is eating regular meals again, which is such a comfort to us, her family
knowing she is safe and well. Thank goodness we were able to move her to Tracey House!
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Review from Adele Y (Daughter of Resident) published on 23 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother went to Tracey House for respite care in June 2021. Because of the warm welcome, she settled immediately. When it became clear that her fragility would not enable her to return home, we knew she could not be in better hands. She received affection and attention from all staff, and the carers
always took time to talk to her about her family and her life. Any concerns were passed swiftly to the local surgery. I was able to be with her each day, and until the end, spent many hours talking of our life together and making her smile. She passed away in August, calm and comfortable.
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Review from Nicola R (Daughter of Resident) published on 20 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Tracey House is a lovely home set in beautiful grounds close to Dartmoor. The staff are very friendly and helpful and there is always a warm welcome. My mother lived there for the last three years of her life. She was dubious at first but within a week she had been won over. She particularly liked the
activities held in the sun lounge, a light and warm room overlooking the back gardens. At dinner, she told me she was at the top table with a major and a wartime spy. All true except the top table bit. She enjoyed the food and told me that now and again the residents were asked if they had any requests. Her choice of steak and kidney pudding duly appeared on the menu one day. Her room was small but had a wonderful view across to Newton Abbot so even when a bigger one became available she refused to move. Sadly she died in the home just before Christmas. Everyone was wonderful and she had the most peaceful passing you could imagine. I can't speak too highly of this care home.
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Review from J W (Daughter of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father lived here for over six years. From the day he arrived to the day he died, he received a professional and truly caring approach from all the staff. His mental, emotional and physical needs were all considered and catered for, adjustments made as his needs changed. He enjoyed the meals, activities
and entertainments offered. He made suggestions - there are always opportunities for this. Appropriate outside help was brought in as needed. There was excellent communication between the home and family. We felt the owners, manager and all the staff became an extension of our family. I received support when distressed. I would be happy to be a resident.
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Review from Kate S (Daughter of Resident) published on 20 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Tracey House provides genuine care which treats people as individuals. Staff always appeared sensitive to my father's needs which varied over a six-year period. At first, he was encouraged to engage in activities which ranged from using his own woodcarving equipment to going out on local trips. Much
later staff would take him into the garden in a wheelchair. He was treated with appropriate tenderness and respect when ill and subsequently at end of life. Staff also engaged with family in a supportive manner which was much appreciated.
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Review from J T (Resident) assisted by family/friend published on 3 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy, the staff are caring and considerate.
Food is excellent.
Lovely garden to walk around in.
I would like more activities such as singing, discussions and more trips out if possible.
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Review from Elizabeth R (Daughter of Resident) published on 26 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Tracey House for 3 years and has been extremely happy. The staff always treat her with great respect and encourage her independence but always provide support when required and provide interest and entertainment. Always kind to family, welcoming and encourage visits. Can't fault
the home or the staff/management.
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Review from Zillah M (Daughter of Resident) published on 23 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Tracey House for the last 18 months and has just died, aged 97. She had been living alone unaided until her admittance but was given every opportunity to acclimatise to her new surroundings at a pace that suited her and she soon came to appreciate the friendship and facilities
that were on offer. The premises are graciously appointed, warm and comfortable and the atmosphere is one of being in a large family home. Over the last 6 months, my mother has declined in health and has needed considerably more care to maintain her dignity and promote her wellbeing. The staff have been incredible in the imaginative and thorough way they have appraised her changing needs and have liaised with the local surgery to access all the extra medical support required to manage her care. The last few days of her life were gentle and calm, helped by the fact she felt she was able to die "at home" and amongst friends. We can't speak highly enough of Tracey House.
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Review from Pat F (Daughter of Resident) published on 16 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything offered to my mother by the staff and management have been wonderful. They go out of their way to be helpful, thoughtful, kind and generous to us.
I recommend Tracey House very highly. Mother is so well looked after and is very happy there.
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Review from John H (Son of Resident) published on 9 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family of the former resident, I believe the level of care provided was very good/excellent. Management and staff have a good ethic and the level of care is friendly and personal.
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Review from Barbara G (Daughter of Resident) published on 23 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely residential home set in beautiful grounds. It is very clean and serves good food. There are numerous varied activities for the residents which are held most days. The staff are kind and very caring, welcoming families to visit at all times. My father aged 100+ was extremely well especially
towards the end of his life. He died very peacefully and happy. He considered the staff a second family. The staff also extended their care to the family as a whole when we were with my father at the end.
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Review from Hegan S (Daughter of Resident) published on 31 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care and compassion given to my mother was excellent. This included palliative care until her death.
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Review from B F (Cousin of Resident) published on 22 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Tracey House was recommended to our cousin by a trusted friend. From the outset, it was clear that this is an exceptional place. They literally take care of 'everything'. All of the staff are first class and make you feel welcome. The house and grounds are beautiful and in a wonderful setting. For folks
who cannot remain on their own, this is a 'home from home'.
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Review from Flo W (Daughter of Resident) published on 19 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I describe Tracey House as "the sort of place you hope to find". My mother moved there following recommendation from a friend of mine who's mother also lives there. It is an excellent place where my mum is very happy. In my job I saw many care homes and can honestly say this is the best I have seen.
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Current Review Score: 8.8 (8.806)

Overview of Review Score

The Review Score of 8.8 (8.806) out of 10 for Tracey House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Tracey House is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.806 Points relating to the number of positive Reviews for Tracey House is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4. 3 Positive Reviews ÷ 5.4 = 0.556
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Yvette

Yvette Cooney

Job Title: Home Manager Joined: 2025

My name is Yvette, and I am the manager at Tracey House Care Home.


I have worked in Health and Social Care for a considerable number of years and have always loved supporting people to lead their best lives.


It is important to me to work as part of a team, all striving for similar goals when supporting people in care. Most importantly, is that people we care for are safe, living with dignity and respect and experiencing a life that is meaningful to them.


Our mission is to provide an environment full of warmth, interest, love, and security. Our staff are empathetic and compassionate, treating everyone as an individual and encouraging them to flourish and grow.

Steph

Steph Jeffery

Job Title: Assistant Manager Joined: 2025

Steph has worked at Tracey House for over a decade in various roles and is now assistant manager.


It's Steph's role to ensure compliance and safety amongst residents and the team.

Sharon

Sharon Moss

Job Title: Kitchen Manager Joined: 2025

Sharon will make sure all food is fresh, nutritious and most of all delicious!

Becky

Becky Marshall

Job Title: Activities Co-ordinator Joined: 2025

Becky is responsible for ensuring each resident is treated as an individual when it comes to likes and dislikes, and ensures that everyone does things that they enjoy. From Scrabble, to film night to exercise or choir.

Frequently Asked Questions about Tracey House

What types of Care is Tracey House registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Tracey House have?

There are 21 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Tracey House?

Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tracey House to the centre of Newton Abbot?

5.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tracey House to verify any information. View our terms and conditions. Tracey House has an Enhanced Service - more info.