Tracey House

Bovey Tracey, Newton Abbot TQ13 9LE
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8.8 22 Reviews
  • Tracey House, Newton Abbot
Tracey House is a retirement home that take pride in the care solutions and also the lifestyle offered to older people, as part of a service dedicated to supporting the independence of individuals with health or daily care needs.

This charming property has pleasant surroundings, a period style and modern facilities, including en-suite bedrooms and private sun lounges. The service also includes a visiting hairdresser, therapists and a mobile library.

Highly-trained staff are experienced in safeguarding the physical and mental well-being of residents, in collaboration with family and friends as well as related skilled health professionals.
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Care Provided by Tracey House

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 27 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400

These prices are only a guideline, please contact Tracey House to find out the exact price for your requirements.

Contact Tracey House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Tracey House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Tracey House Ltd
  • Privately Owned

Person in Charge

  • Yvette Cooney (Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (21)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Tracey House Reviews (22)

8.8

Tracey House has a Review Score of 8.8 (8.806) out of 10, based on 3 reviews in the last 2 years.
Over all time Tracey House has 22 reviews.

Overall Experience
  • 22
  • 0
  • 0
  • 0
  • 0
Date Published
  • 22
  • 3
  • 3
  • 3
  • 19
Reviewer Connection to Tracey House
  • 13
  • 5
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Anthony B (Son of Resident) published on 22 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
A first class residential care home in all respects and superior in our opinion to any of the others in this part of Devon. Tracey House initially provided respite care to my 90yr old mother while she was living at Hay Tor. Four years ago she moved permanently to Tracey House and remained there until
her final admission to hospital in Aug 2015. Despite my mother's declining health and other problems the care home staff looked after her very well and we are most grateful to them as well as to the care home owners who showed great consideration to my mother. It was self-evident that there was very good ethical basis for the care of residents and comprehensive notes were maintained on my mother's medical and other requirements throughout.
Tracey House itself is in a delightful setting and the standard of the gardens is impressive. The premises is conspicuously clean and well-maintained. My mother took every opportunity to be outside when the weather permitted. We consider that we very fortunate to be able to place my mother at Tracey House and we send our best wishes to the staff and residents with whom we are still in contact.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David W (Friend of Resident) published on 22 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having known the proprietors for many years we have , my wife and I been to Tracey House in many guises.. as friends, supporters of their many charitable fund raising events, as visitors to many of the residents and as a witness to the are and attention given to the residents. At no time has there been
anything but praise for the way Tracey House has been seen as the perfect environment in which to spend ones later days. It is a joy to listen to the residents comment on all aspects of their life and it sets a benchmark for all such homes it really is top of the tree!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.8 (8.806)

Overview of Review Score

The Review Score of 8.8 (8.806) out of 10 for Tracey House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Tracey House is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.806 Points relating to the number of positive Reviews for Tracey House is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4. 3 Positive Reviews ÷ 5.4 = 0.556
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Yvette

Yvette Cooney

Job Title: Home Manager Joined: 2025

My name is Yvette, and I am the manager at Tracey House Care Home.


I have worked in Health and Social Care for a considerable number of years and have always loved supporting people to lead their best lives.


It is important to me to work as part of a team, all striving for similar goals when supporting people in care. Most importantly, is that people we care for are safe, living with dignity and respect and experiencing a life that is meaningful to them.


Our mission is to provide an environment full of warmth, interest, love, and security. Our staff are empathetic and compassionate, treating everyone as an individual and encouraging them to flourish and grow.

Steph

Steph Jeffery

Job Title: Assistant Manager Joined: 2025

Steph has worked at Tracey House for over a decade in various roles and is now assistant manager.


It's Steph's role to ensure compliance and safety amongst residents and the team.

Sharon

Sharon Moss

Job Title: Kitchen Manager Joined: 2025

Sharon will make sure all food is fresh, nutritious and most of all delicious!

Becky

Becky Marshall

Job Title: Activities Co-ordinator Joined: 2025

Becky is responsible for ensuring each resident is treated as an individual when it comes to likes and dislikes, and ensures that everyone does things that they enjoy. From Scrabble, to film night to exercise or choir.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tracey House to verify any information. View our terms and conditions. Tracey House has an Enhanced Service - more info.