The White House

15 Woodway Road, Teignmouth TQ14 8QB
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9.8 23 Reviews
  • The White House, Teignmouth
The aim of The White House is to fulfil the lives of residents who have dementia to live the life they deserve. Trained staff are there to make a difference and staff welcome the opportunity to discuss how they can support your loved ones.

The White House is nestled in the beautiful town of Teignmouth, found on the sunny Devon Coast. The home overlooks the bay with sunshine flooding the gardens and house.

The home offers the following services:

- 22 bedrooms over two floors
- In-house cook and freshly prepared food
- Residents lounge and conservatory
- Activities Co-ordinator with regular 1:1 and group activities
- Trained and welcoming staff

The White House also offers 5 beautiful self-contained apartments for those looking for independent living or respite care.

Each unit has its own bathroom and kitchen and peace of mind that staff are on hand to help maintain the independence and well-being of customers.

At The White House they are proud to offer the following services to residents:

- Their own dedicated room, shared rooms can be arranged
- Dedicated activities
- Hairdresser and chiropodist services
- Freshly cooked meals on site

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1500
  • Self-Funded Residential Dementia Care: £1150 – £1600
  • RESPITE Self-Funded Residential Care: £1150 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1150 – £1600

Fees are based on individual requirement and room choice

These prices are only a guideline, please contact The White House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Tracie Bowen (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • All admissions are subject to a pre-admission assessment to ensure we can meet individual care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (14)

Visiting

  • The team warmly invite you to visit any of their homes. Meet their team, explore the environment, and experience their warm and welcoming community.

Parking

  • Free on-site parking is available for residents, visitors, and staff, including accessible spaces near the main entrance for easy access.

9.8

The White House has a Review Score of 9.8 (9.756) out of 10, based on 11 reviews in the last 2 years.
Over all time The White House has 23 reviews.

Overall Experience
  • 18
  • 5
  • 0
  • 0
  • 0
Date Published
  • 23
  • 3
  • 7
  • 11
  • 12
Reviewer Connection to The White House
  • 11
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from Lewis R (Grandson of Resident) published on 24 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and affection that is shown towards my grandmother is genuinely fantastic. I am not able to visit often as I live so far away, so to know that this level of care is in place is a great comfort to me personally. Gran is taken out into Teignmouth which she loves and the level of enrichment really
makes a massive difference to her and I alike.
Reply from Tushar Shah, Director at The White House

Thank you for your comments, they are much appreicated

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John B (Husband of Resident) published on 17 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Since new management took over this home and told us of their plans for the future, I have great confidence in them for the care and well-being of my wife and all current and future residents.
Reply from Jacqui Parker, Operations Manager at The White House

Thank you John; I hope we can prove you right and provide outstanding care to your wife and others in future.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from Jay P (Great-Niece of Resident) published on 13 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My great-aunt was admitted to The White House as an urgent admission after her main carer (my great-uncle) became too unwell to look after her - our whole family was concerned about the sudden change and the stress that could have on her. This was added to when we saw the home was in administration
at the time - but we didn't need to worry at all - the whole team are polite, friendly and genuinely care.


We have got to know the carers over the time she's been living there and we've seen my great-aunt flourish under their care and compassion. There's nothing nicer than seeing the joy on the face of someone you love as they finish a jigsaw puzzle in a safe and caring environment. The new owners have invested in more activities which has seen games of Connect 4 in the conservatory including lots of residents, relatives and staff - and it's really nice to see name badges and uniforms for the staff too.


I'm so glad the home has been bought - because I can only see things getting better.

Reply from Tushar Shah, Director at The White House

Thank you for your kind words, the team at The White House appreciate it.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.756)

Overview of Review Score

The Review Score of 9.8 (9.756) out of 10 for The White House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.756 for The White House is calculated as follows: ( (101 Excellents x 5) + (28 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 131 Ratings = 4.756
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The White House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (2)

Mehul and Tushar

Mehul and Tushar Shah

Job Title: Directors Joined: 2018

Prior to starting Centrum Care Homes, Mehul and Tushar successfully, and continue, to lead by example in excellence in domiciliary care. Rated outstanding with the CQC and continue to provide outstanding care in the Reading area.


Mehul worked in the City within Investment Banking and Finance, working for leading Global Investment banks. Within a short period of time, Mehul was given the opportunity and responsibility of managing the bank's extensive European Property portfolio as well as advising multinationals on their mergers and acquisitions strategy.


Mehul has a passion for operational excellence, working with the team to ensure that the system and processes are in place to deliver and evidence quality care. Mehul works alongside the team to ensure that the team is meeting CQC standards, and operational sustainability and has a key eye for detail.


Prior to launching Bluebird Care, Tushar worked at Mars Inc, working in a variety of management roles in IT, Commercial, Sales and Marketing. He was responsible for the management of Mars' European Advertising and Media Agency relationships.


Tushar has a passion for bringing creative ideas to fruition to better the quality of life of our residents and team alike. Tushar works alongside the team to support business development. Working in partnership with the councils, CCGs and local charities, Tushar works in identifying challenges and putting in place sustainable and innovative long-term solutions.


Tushar is also passionate about developing a culture of quality and excellence within the workforce.

Tracie

Tracie Bowen

Job Title: Registered Care Manager Joined: 2000

With over 30 years of care experience, I’m passionate about making a difference through person-centred care. I’ve worked at Centrum Care Homes for nearly 15 years, progressing from night carer to team lead, then Deputy, and now Manager. I’m committed to supporting both residents and staff, helping teams grow and thrive.


Creating a nurturing, respectful environment where both service users and staff feel valued is at the heart of everything I do.


As the Manager, I oversee the daily operations of the home, ensuring the delivery of high-quality, person-centred care. I lead and support the care team, manage compliance and standards, and work closely with families and professionals to maintain a safe, caring, and effective environment for all residents.


I love working in care because it allows me to make a real difference in people’s lives every day. Supporting others—whether it’s helping someone feel safe, valued, or simply bringing a smile to their face—gives me a deep sense of purpose. I find it incredibly rewarding to build trust with individuals and their families, and to know that the care I provide helps improve their quality of life. It’s a role that’s both challenging and fulfilling, and it’s driven by compassion, connection, and a genuine desire to help others live with dignity and respect.


Fun Fact: I love walking the moors, swimming whenever I get the chance, and spending quality time with family and friends—ideally with plenty of laughs, good food, and maybe a bit of friendly chaos thrown in!


Feel free to get in touch via email or phone if you need any more information—I’m always happy to help! The kettle’s always on!

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