






Denewood House Care Home is a charming Victorian property located in a peaceful area of West Moors. Situated within easy reach of local shops and a nearby bus route, it combines a calm setting with convenient access to the local community.
The team understands that moving into residential care can feel like a big step, and it’s completely normal for individuals and families to have questions and mixed emotions during the...
Care Provided by Denewood House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 21 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Denewood House Care Home for full pricing details and T&Cs.
Contact Denewood House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Samily Care Ltd
- Private Owned
Person in charge
- Rebecca Wall(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (17)
- Couples/Companion Rooms (2)
Denewood House Care Home Reviews (14)
Denewood House Care Home has a Review Score of 9.6 (9.626) out of 10, based on 12 reviews in the last 2 years.
Over all time Denewood House Care Home has 14 reviews.
Friendly, cosy, & family orientated.
First class care home.
We are delighted to hear that you find Denewood House to be a friendly, cosy, and family-orientated home. Creating a warm, welcoming environment where residents feel safe, valued, and truly at home is at the heart of everything we do.
Your...
My Mum was a resident at Denewood House for three and a half years and passed away in the home in May 2026. Placing my Mum in a care home and visiting her regularly as she gradually declined from Alzheimers is one of the hardest things I have encountered in life. The most important question I asked myself about Denewood House was did I trust the staff there to look after my Mum and even if I could never know all the staff, were those that I came into contact with (especially in management roles) trustworthy, honest, caring, compassionate and knowledgeable? As time passed, I observed as much as I could and asked plenty of questions and everyone took the trouble to explain things to me and I learned to trust. My Mum always said she was happy at Denewood even as her health deteriorated. Don't get me wrong, not everything was perfect but perfection in that sector is impossible. I have nothing but respect for the staff at Denewood House and the service they provide.
We know how incredibly difficult the decision to move a loved one into residential care can be, and we are truly honoured that you placed your trust...
I cannot fault Denewood House. Every member of staff is so caring. I have told my wife that if ever I had to go into care I’d be more than happy to live at Denewood House.
Your kind words mean a great deal to our entire team. We are incredibly proud of the compassionate, dedicated care our staff provide each and every day, so it is truly rewarding to hear that this has made such a positive...
Mum has been a resident for nearly 2 years. The staff are amazing. Mum feels she is treated with care and dignity. She loves all aspects of the Home - the care she receives, the food, the cleanliness, the entertainment, the hairdresser and 'pamper day'! She has recently had some health issues, the staff could not have been more attentive and helpful. As I don't live in the country I rely on good communication. Any requests I have are always acted upon promptly. I look forward to my visits, I am always made to feel so welcome by all the staff.
It means a great deal to us to know that your mum feels cared for with dignity and respect, and that she enjoys every aspect of life at our home-from the care and food to the activities, hairdressing and...
Although home feels on the small side, the staff and care I cannot fault. They all cannot do enough for your loved one, plus us as a family.
We truly appreciate your kind words about our team. Providing compassionate, person-centred care and supporting families throughout their loved one's stay is at the heart of everything we do, so it means a great deal to know...
They were so good and caring when he passed away, and although he hadn't been there long, I felt a bond with them. I would not hesitate to recommend them to anyone.
Thank you so much for your kind and heartfelt words. We are truly honoured that you chose Denewood House to care for your father during such an important and difficult time. Supporting residents living with advanced dementia requires patience, understanding and compassion, and we are very proud...
When I visit I am always made very welcome. The staff are brilliant. I watched the way they look after the residents and every one are so caring and patient. I would recommend anone to come and stay here. And of course it all starts from the top and works down.
Thank you for your wonderful feedback. Were so pleased to hear that you are always made to feel very welcome when you visit. It is lovely to know that our staff have made such a positive impression and that their caring and patient support for residents is so evident. Your recommendation means a...
Staff friendly and helpful. Very clean premises. Food very good. Individuals respected and listened to.
Thank you for your kind feedback. Were delighted to hear that you found our staff friendly and helpful, our premises very clean, and the food very good. Its especially pleasing to know that you felt individuals were respected and listened to, as providing compassionate, person-centred care is very important to us. We truly appreciate you taking the time to share your experience.
My wife has been at Donewood for about 12 months and the feelings about the place when visited before she was admitted have been born out. In the whole of her time in residence - warmth caring and friendly and homely. All staff members go above and beyond to make the experience of living here as natural as possible. As a regular visitor I have been made to feel like part if the community and treated with the same care given to the residents.
Were delighted to hear that your experience over the past 12 months has reflected the positive impressions you had when first visiting. Creating a warm, caring, and homely environment is at the heart of...
Denewood is a really caring place. It's decorated in lovely bright colours, looking cheerful. Outside entertainment, singers, etc, is supplied twice a week, adding interest to the day. There is an activities coordinator who organises lots of games, quizzes, spa days, there is always something for the residents to enjoy.
Thank you so much for your kind and thoughtful review. We're delighted to hear that you find Denewood to be a caring and cheerful place, and that you enjoy the bright dcor and welcoming atmosphere. It's wonderful to know that the outside entertainment and the variety of activities organised by our...
Mum was a resident at Denewood House for eight months until she passed away in December 2024. Staff were always very kind, considerate, caring and treated mum with dignity and respect. Mum was always well dressed and her room always clean. Whenever visiting, I was always made welcome and offered refreshment. Any concerns raised with staff were always dealt with in an efficient and timely manner. Staff were very good at communicating any concerns they had about mum's health and carrying out her wishes.
Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our care home. Our team is dedicated to providing compassionate and high-quality care, and it means a lot to know that our efforts make a difference.
My aunt was a resident at Denewood House for nearly 4 years she entered at 94 and I am convinced that she enjoyed another 4 years of life because of the care given to her by all the staff there. I cannot praise them enough, they are so kind, caring and loving nothing was too much trouble. My aunt was treated with dignity and she was very happy there. She passed away at the home last month and that's where she wanted to be, and I know she was loved and respected by all the staff there.
We wish to thank you for your kind words and extend our sympathies to you and your family. We got to know your Aunt quite well and she was a lovely lady in Denewood House Care Home, she will be sadly missed by all of us.
The building itself is a comfortable, safe, spotlessly clean and homely environment with a peaceful, happy atmosphere whilst warmth, kindness and dignity have been encountered at every turn.
I would certainly recommend this to anyone seeking a residential care home for a loved one or, indeed, for themselves!
We would like to thank you for taking the time to leave us a fantastic review. We are pleased to hear that you and your husband enjoyed your time at Denewood House and that our genuine care and professionalism contributed to his successful return home, we wish you both well!
My mother, whilst dying at the hospital, suffered an attempt to gain personal information from a person purporting to be a family member. The hospital staff traced the telephone number to a landline at Denewood House. The hospital officially documented and reported the contact to Dorset Council. I reported the contact to the management of Denewood House & CQC. No resolution/outcome notified.
Whilst at Denewood House a GDPR data release request was made for my mother. The information disclosed documented inconsistencies and inaccurate assumptions recorded by Denewood House staff.
My mother stated she liked the food and staff at Denewood House; however, repeatedly stated to family she wished to move. This was disregarded when raised by family with Denewood House staff.
My mother died in December 2021; personal property returned with two items of sentimental value broken.
This lady was...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 December 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Denewood House Care Home.
There are no upcoming events for Denewood House Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Denewood House Care Home.
Accreditations
There are no accreditations posted yet for Denewood House Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Denewood House Care Home
What types of Care is Denewood House Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Denewood House Care Home have?
There are 17 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Denewood House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Denewood House Care Home to the centre of Ferndown?
1.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Denewood House Care Home to verify any information. View our terms and conditions. Denewood House Care Home has an Enhanced Service -more info.