Denewood House Care Home

12/14 Denewood Road, West Moors, Ferndown BH22 0LX
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9.2 6 Reviews
  • Denewood House Care Home, Ferndown
Denewood House Care Home is based in Ferndown, Dorset.

Denewood House has lounge and dining areas and a secluded relaxing private garden.

Visiting services to the home include a hair stylist, qualified chiropodist, reflexologist, optician, dentist and beautician.

A varied programme of communal activities takes place in the home.

Bedrooms are furnished with en suite facilities.
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Care Provided by Denewood House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1450
  • RESPITE Self-Funded Residential Care: £1350 – £1450

These prices are only a guideline, please contact Denewood House Care Home to find out the exact price for your requirements.

Contact Denewood House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Denewood House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kelly Morris (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (17)
  • Couples/Companion Rooms (2)

Denewood House Care Home Reviews (6)

9.2

Denewood House Care Home has a Review Score of 9.2 (9.202) out of 10, based on 4 reviews in the last 2 years.
Over all time Denewood House Care Home has 6 reviews.

Overall Experience
  • 5
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Date Published
  • 6
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Reviewer Connection to Denewood House Care Home
  • 2
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Total of 6, showing 1-6
Review from K I (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Denewood is a really caring place. It's decorated in lovely bright colours, looking cheerful. Outside entertainment, singers, etc, is supplied twice a week, adding interest to the day. There is an activities coordinator who organises lots of games, quizzes, spa days, there is always something for the
residents to enjoy.
Reply from Caroline Bleach, Director at Denewood House Care HomeThank you so much for your kind and thoughtful review. We're delighted to hear that you find Denewood to be a caring and cheerful place, and that you enjoy the bright dcor and welcoming atmosphere. It's wonderful to know that the outside entertainment and the variety of activities organised by our Activities Coordinator are helping to bring enjoyment and interest to residents' days. Your lovely feedback means a great deal to our whole team and encourages us to continue creating a happy, engaging environment for everyone at Denewood.
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Review from John M (Husband of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very comfortable and welcoming with very able and caring staff. A lot of entertainment is provided and the residents are encouraged to participate. Outside visits for coffee and cakes are organised to get the residents as active as possible. All in all a good experience in difficult circumstances.
Visitors are always made welcome at any time.
Reply from Caroline Bleach, Director at Denewood House Care HomeWere so grateful for your wonderful feedback. Its lovely to hear that youve found our staff friendly and caring, and that the atmosphere here feels warm and welcoming. Creating a supportive environment for residents and their families is at the heart of everything we do, and your comments mean a great deal to the team.
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Review from C B (Daughter of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident at Denewood House for eight months until she passed away in December 2024. Staff were always very kind, considerate, caring and treated mum with dignity and respect. Mum was always well dressed and her room always clean. Whenever visiting, I was always made welcome and offered refreshment.
Any concerns raised with staff were always dealt with in an efficient and timely manner. Staff were very good at communicating any concerns they had about mum's health and carrying out her wishes.
Reply from Caroline Bleach, Director at Denewood House Care HomeThank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our care home. Our team is dedicated to providing compassionate and high-quality care, and it means a lot to know that our efforts make a difference.
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Review from S F (Niece of Resident) published on 6 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was a resident at Denewood House for nearly 4 years she entered at 94 and I am convinced that she enjoyed another 4 years of life because of the care given to her by all the staff there. I cannot praise them enough, they are so kind, caring and loving nothing was too much trouble. My aunt was
treated with dignity and she was very happy there. She passed away at the home last month and that's where she wanted to be, and I know she was loved and respected by all the staff there.
Reply from Caroline Bleach, Director at Denewood House Care HomeWe wish to thank you for your kind words and extend our sympathies to you and your family. We got to know your Aunt quite well and she was a lovely lady in Denewood House Care Home, she will be sadly missed by all of us.
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Review from Annette B (Wife of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following months of hospitalisation, my husband was admitted to Denewood House Care Home for 3 weeks of rehabilitation. I cannot speak highly enough of the care he received at this home. The entire staff showed great kindness, excellent professional care, empathy, understanding and encouragement to
him whilst the chef and catering staff ensured that all their excellent food was presented to him in the most appetising form.
The building itself is a comfortable, safe, spotlessly clean and homely environment with a peaceful, happy atmosphere whilst warmth, kindness and dignity have been encountered at every turn.
I would certainly recommend this to anyone seeking a residential care home for a loved one or, indeed, for themselves!
Reply from Caroline Bleach, Director at Denewood House Care HomeWe would like to thank you for taking the time to leave us a fantastic review. We are pleased to hear that you and your husband enjoyed your time at Denewood House and that our genuine care and professionalism contributed to his successful return home, we wish you both well!
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Review from C M (Son of Resident) published on 2 February 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mother was resident at Denewood House November 2020 until she contracted pneumonia and died in hospital in December 2021.
My mother, whilst dying at the hospital, suffered an attempt to gain personal information from a person purporting to be a family member. The hospital staff traced the telephone
number to a landline at Denewood House. The hospital officially documented and reported the contact to Dorset Council. I reported the contact to the management of Denewood House & CQC. No resolution/outcome notified.
Whilst at Denewood House a GDPR data release request was made for my mother. The information disclosed documented inconsistencies and inaccurate assumptions recorded by Denewood House staff.
My mother stated she liked the food and staff at Denewood House; however, repeatedly stated to family she wished to move. This was disregarded when raised by family with Denewood House staff.
My mother died in December 2021; personal property returned with two items of sentimental value broken.
Reply from Caroline Bleach, Director at Denewood House Care HomeWe wish to offer our sympathies and condolences as his mother is sadly missed in Denewood House Care Home for her laughter, gentle character with other residents and great staff relationships. She enjoyed her stay with us, especially the activities and social times within the home.
This lady was listened to and her situation was undertaken by our local social services teams and Care Quality Commission and their advice and guidelines were followed by ourselves for her best interest and wishes.
We would like to add that we always endeavour to act for our residents, their wishes and communicated needs at all times with "genuine care for loved ones".
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Current Review Score: 9.2 (9.202)

Overview of Review Score

The Review Score of 9.2 (9.202) out of 10 for Denewood House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Denewood House Care Home is calculated as follows: ( (42 Excellents x 5) + (6 Goods x 4) ) ÷ 48 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.327 Points relating to the number of positive Reviews for Denewood House Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2. 4 Positive Reviews ÷ 4.2 = 0.952
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Denewood House Care Home

What types of Care is Denewood House Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Denewood House Care Home have?

There are 17 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Denewood House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Denewood House Care Home to the centre of Ferndown?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Denewood House Care Home to verify any information. View our terms and conditions. Denewood House Care Home has an Enhanced Service - more info.