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Denewood House Care Home

12/14 Denewood Road, West Moors, Ferndown, Dorset BH22 0LX
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Denewood House Care Home, Ferndown
Denewood House Care Home, Ferndown
Denewood House Care Home, Ferndown

Denewood House Care Home is a charming Victorian property located in a peaceful area of West Moors. Situated within easy reach of local shops and a nearby bus route, it combines a calm setting with convenient access to the local community.

The team understands that moving into residential care can feel like a big step, and it’s completely normal for individuals and families to have questions and mixed emotions during the...  

Care Provided by Denewood House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,350 - £1,470£1,350 - £1,470

Contact Denewood House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rebecca Wall(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (17)
  • Couples/Companion Rooms (2)

Denewood House Care Home Reviews (14)

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9.6

Denewood House Care Home has a Review Score of 9.6 (9.626) out of 10, based on 12 reviews in the last 2 years. Over all time Denewood House Care Home has 14 reviews.

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Showing 14 reviews matching selected criteria
Review from Jill G (Friend of Resident) published on 20 July 2026 Submitted via Postal Card
Overall Experience
Lovely staff & management
Friendly, cosy, & family orientated.

First class care home.

Reply from Caroline Bleach, Director at Denewood House Care Home
Thank you so much for your kind words and lovely review.
We are delighted to hear that you find Denewood House to be a friendly, cosy, and family-orientated home. Creating a warm, welcoming environment where residents feel safe, valued, and truly at home is at the heart of everything we do.

Your...  

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Review from Alison J (Daughter of Resident) published on 10 July 2026 Submitted via Website
Overall Experience

My Mum was a resident at Denewood House for three and a half years and passed away in the home in May 2026. Placing my Mum in a care home and visiting her regularly as she gradually declined from Alzheimers is one of the hardest things I have encountered in life. The most important question I asked myself about Denewood House was did I trust the staff there to look after my Mum and even if I could never know all the staff, were those that I came into contact with (especially in management roles) trustworthy, honest, caring, compassionate and knowledgeable? As time passed, I observed as much as I could and asked plenty of questions and everyone took the trouble to explain things to me and I learned to trust. My Mum always said she was happy at Denewood even as her health deteriorated. Don't get me wrong, not everything was perfect but perfection in that sector is impossible. I have nothing but respect for the staff at Denewood House and the service they provide.

Reply from Caroline Bleach, Director at Denewood House Care Home
Thank you so much for taking the time to share such a heartfelt review and for trusting us to care for your mum over the past three and a half years.

We know how incredibly difficult the decision to move a loved one into residential care can be, and we are truly honoured that you placed your trust...  

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Review from Anthony G (Brother of Resident) published on 8 July 2026 Submitted via Postal Card
Overall Experience

I cannot fault Denewood House. Every member of staff is so caring. I have told my wife that if ever I had to go into care I’d be more than happy to live at Denewood House.

Reply from Caroline Bleach, Director at Denewood House Care Home
Thank you so much for taking the time to leave such a wonderful review.

Your kind words mean a great deal to our entire team. We are incredibly proud of the compassionate, dedicated care our staff provide each and every day, so it is truly rewarding to hear that this has made such a positive...  

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Review from Jan K (Daughter of Resident) published on 29 June 2026 Submitted via Website
Overall Experience

Mum has been a resident for nearly 2 years. The staff are amazing. Mum feels she is treated with care and dignity. She loves all aspects of the Home - the care she receives, the food, the cleanliness, the entertainment, the hairdresser and 'pamper day'! She has recently had some health issues, the staff could not have been more attentive and helpful. As I don't live in the country I rely on good communication. Any requests I have are always acted upon promptly. I look forward to my visits, I am always made to feel so welcome by all the staff.

Reply from Caroline Bleach, Director at Denewood House Care Home
Thank you so much for your wonderful review and for taking the time to share your experience.

It means a great deal to us to know that your mum feels cared for with dignity and respect, and that she enjoys every aspect of life at our home-from the care and food to the activities, hairdressing and...  

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Review from Sharon F (Daughter of Resident) published on 29 June 2026 Submitted via Postal Card
Overall Experience

Although home feels on the small side, the staff and care I cannot fault. They all cannot do enough for your loved one, plus us as a family.

Reply from Caroline Bleach, Director at Denewood House Care Home
Thank you so much for taking the time to leave us such a lovely review.

We truly appreciate your kind words about our team. Providing compassionate, person-centred care and supporting families throughout their loved one's stay is at the heart of everything we do, so it means a great deal to know...  

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Review from Shirley J (Daughter of Resident) published on 28 May 2026 Submitted via Postal Card
Overall Experience
My father was only in Denewood for 4 weeks before he passed away, but the level of care was fantastic. He had advanced dementia, but they were unfailing in coping with his sometimes violent actions.

They were so good and caring when he passed away, and although he hadn't been there long, I felt a bond with them. I would not hesitate to recommend them to anyone.

Reply from Caroline Bleach, Director at Denewood House Care Home

Thank you so much for your kind and heartfelt words. We are truly honoured that you chose Denewood House to care for your father during such an important and difficult time. Supporting residents living with advanced dementia requires patience, understanding and compassion, and we are very proud...  

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Review from Bob C (Friend of Resident) published on 27 April 2026 Submitted via Postal Card
Overall Experience

When I visit I am always made very welcome. The staff are brilliant. I watched the way they look after the residents and every one are so caring and patient. I would recommend anone to come and stay here. And of course it all starts from the top and works down.

Reply from Caroline Bleach, Director at Denewood House Care Home

Thank you for your wonderful feedback. Were so pleased to hear that you are always made to feel very welcome when you visit. It is lovely to know that our staff have made such a positive impression and that their caring and patient support for residents is so evident. Your recommendation means a...  

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Review from B D (Daughter of Resident) published on 27 April 2026 Submitted via Postal Card
Overall Experience

Staff friendly and helpful. Very clean premises. Food very good. Individuals respected and listened to.

Reply from Caroline Bleach, Director at Denewood House Care Home

Thank you for your kind feedback. Were delighted to hear that you found our staff friendly and helpful, our premises very clean, and the food very good. Its especially pleasing to know that you felt individuals were respected and listened to, as providing compassionate, person-centred care is very important to us. We truly appreciate you taking the time to share your experience.

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Review from John M (Husband of Resident) published on 24 April 2026 Submitted via Postal Card
Overall Experience

My wife has been at Donewood for about 12 months and the feelings about the place when visited before she was admitted have been born out. In the whole of her time in residence - warmth caring and friendly and homely. All staff members go above and beyond to make the experience of living here as natural as possible. As a regular visitor I have been made to feel like part if the community and treated with the same care given to the residents.

Reply from Caroline Bleach, Director at Denewood House Care Home
Thank you so much for your kind and thoughtful review. It truly means a great deal to us.

Were delighted to hear that your experience over the past 12 months has reflected the positive impressions you had when first visiting. Creating a warm, caring, and homely environment is at the heart of...  

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Review from K I (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card
Overall Experience

Denewood is a really caring place. It's decorated in lovely bright colours, looking cheerful. Outside entertainment, singers, etc, is supplied twice a week, adding interest to the day. There is an activities coordinator who organises lots of games, quizzes, spa days, there is always something for the residents to enjoy.

Reply from Caroline Bleach, Director at Denewood House Care Home

Thank you so much for your kind and thoughtful review. We're delighted to hear that you find Denewood to be a caring and cheerful place, and that you enjoy the bright dcor and welcoming atmosphere. It's wonderful to know that the outside entertainment and the variety of activities organised by our...  

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Review from C B (Daughter of Resident) published on 3 March 2025 Submitted via Website
Overall Experience

Mum was a resident at Denewood House for eight months until she passed away in December 2024. Staff were always very kind, considerate, caring and treated mum with dignity and respect. Mum was always well dressed and her room always clean. Whenever visiting, I was always made welcome and offered refreshment. Any concerns raised with staff were always dealt with in an efficient and timely manner. Staff were very good at communicating any concerns they had about mum's health and carrying out her wishes.

Reply from Caroline Bleach, Director at Denewood House Care Home

Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our care home. Our team is dedicated to providing compassionate and high-quality care, and it means a lot to know that our efforts make a difference.

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Review from S F (Niece of Resident) published on 6 August 2024 Submitted via Website
Overall Experience

My aunt was a resident at Denewood House for nearly 4 years she entered at 94 and I am convinced that she enjoyed another 4 years of life because of the care given to her by all the staff there. I cannot praise them enough, they are so kind, caring and loving nothing was too much trouble. My aunt was treated with dignity and she was very happy there. She passed away at the home last month and that's where she wanted to be, and I know she was loved and respected by all the staff there.

Reply from Caroline Bleach, Director at Denewood House Care Home

We wish to thank you for your kind words and extend our sympathies to you and your family. We got to know your Aunt quite well and she was a lovely lady in Denewood House Care Home, she will be sadly missed by all of us.

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Review from Annette B (Wife of Resident) published on 25 April 2022 Submitted via Website
Overall Experience
Following months of hospitalisation, my husband was admitted to Denewood House Care Home for 3 weeks of rehabilitation. I cannot speak highly enough of the care he received at this home. The entire staff showed great kindness, excellent professional care, empathy, understanding and encouragement to him whilst the chef and catering staff ensured that all their excellent food was presented to him in the most appetising form.
The building itself is a comfortable, safe, spotlessly clean and homely environment with a peaceful, happy atmosphere whilst warmth, kindness and dignity have been encountered at every turn.

I would certainly recommend this to anyone seeking a residential care home for a loved one or, indeed, for themselves!

Reply from Caroline Bleach, Director at Denewood House Care Home

We would like to thank you for taking the time to leave us a fantastic review. We are pleased to hear that you and your husband enjoyed your time at Denewood House and that our genuine care and professionalism contributed to his successful return home, we wish you both well!

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Review from C M (Son of Resident) published on 2 February 2022 Submitted via Website
Overall Experience
My mother was resident at Denewood House November 2020 until she contracted pneumonia and died in hospital in December 2021.
My mother, whilst dying at the hospital, suffered an attempt to gain personal information from a person purporting to be a family member. The hospital staff traced the telephone number to a landline at Denewood House. The hospital officially documented and reported the contact to Dorset Council. I reported the contact to the management of Denewood House & CQC. No resolution/outcome notified.
Whilst at Denewood House a GDPR data release request was made for my mother. The information disclosed documented inconsistencies and inaccurate assumptions recorded by Denewood House staff.
My mother stated she liked the food and staff at Denewood House; however, repeatedly stated to family she wished to move. This was disregarded when raised by family with Denewood House staff.

My mother died in December 2021; personal property returned with two items of sentimental value broken.

Reply from Caroline Bleach, Director at Denewood House Care Home
We wish to offer our sympathies and condolences as his mother is sadly missed in Denewood House Care Home for her laughter, gentle character with other residents and great staff relationships. She enjoyed her stay with us, especially the activities and social times within the home.

This lady was...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Denewood House Care Home.

Accreditations

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Frequently Asked Questions about Denewood House Care Home

What types of Care is Denewood House Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Denewood House Care Home have?

There are 17 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Denewood House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Denewood House Care Home to the centre of Ferndown?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Denewood House Care Home to verify any information. View our terms and conditions. Denewood House Care Home has an Enhanced Service -more info.