Mile Oak Rest Home is set back from the B3073 road approximately one mile east of the market town of Wimborne. The house is an attractive cottage style residence on two floors set in over half an acre of flat gardens and bordered in the front. On the east side of the garden is a stream that runs into the River Stour.
The home provides comfortable, warm and carefree accommodation for elderly persons who no longer feel able or desire to remain on their own.
Each bedroom is centrally heated and has en-suite facilities. All rooms are fitted with an emergency call system and a television point. There are 2 lounges comprising of a quiet lounge with winged back high seated chairs and an attractive sun lounge opening onto the secluded rear lawns. There is also a dining/television room with a stereo, colour television and video.
An Apollo bath is situated on the ground floor and bathing assistance is given if needed.
The front garden is laid mainly to lawn with mature trees and shrubs with easy private access to the road for local shops, post office and bus stops all about a hundred yards from the front gate.
Pets can be accommodated by special arrangements.
Group: Crosscrown Ltd
Person in charge: Lisa Sutton (Manager)
Local Authority / Social Services: Dorset County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users
Registered Care Categories*: Dementia • Old Age
Admission Information: Ages 65+.
Single Rooms: 20
Rooms with ensuite WC: 20
Weekly Charges Guide: Personal Care Single £740 – £800 (These prices are only a guideline, please contact Mile Oak Rest Home to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Mile Oak Rest Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.1 (maximum of 10) for Mile Oak Rest Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Mile Oak Rest Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.3 out of 5 from 3 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.889 for Mile Oak Rest Home is calculated as follows: ( (32 Excellents x 5) + (4 Goods x 4) ) ÷ 36 Ratings = 4.889
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.25 Points relating to the number of positive Reviews for Mile Oak Rest Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 3 Reviews ÷ 4 Target = 0.750
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Mile Oak Rest Home has a Review Score of 9.1 (9.139) from 3 Reviews
Review submitted from a Website Submission by Philip C (Son of Resident) on Wednesday 21 February 2018. Relates to February 2018.
My mother spent 9 months here. Initially, she took advantage of the activities available and enjoyed the comforts of her garden view room. Her individual needs were always met and as they increased so did the attention she received.
In her room, she was visited regularly and her dietary preferences met. She was charmed, humoured and engaged. We always felt that special attention was paid to how she liked to be dressed and made up.
We will be forever grateful for the patience and understanding, welcome and love she received from all the staff.
As visitors, we were always welcomed, offered refreshments and kept informed about concerns and changes in circumstances.
How likely would you be to recommend Mile Oak Rest Home? Extremely Likely
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Review submitted from a Postal Card by S H (Son of Resident) on Thursday 21 September 2017. Relates to September 2017.
Unfortunately mum was only with the care home for three months before passing away due to an unexpected illness.
We wish that she had agreed to move there a lot sooner than she did, as the care that she received at the home was exemplary. She did have a major eating difficulty but with the care from the staff, all who treated her with dignity, she was even able to boast that she was putting on weight.
We thoroughly recommend this home for the care and affection that mum was given.
How likely would you be to recommend Mile Oak Rest Home? Extremely Likely
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Review submitted from a Postal Card by Rosie H (Friend of Resident) on Monday 12 June 2017. Relates to June 2017.
I find the home caring, nurturing and clean. When I visit my friend she is well cared for and her room is clean. The meals look appetising and nutritious. Every resident seems known to the staff. Staff are chatty, helpful and caring. I like it so much that I would be happy to live there.
How likely would you be to recommend Mile Oak Rest Home? Extremely Likely
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Treated with Dignity
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There are currently no Care Home Idol entrants who have performed at Mile Oak Rest Home