Care Homes Owned by Hillview Care Ltd

me laughing.

and she felt well looked after and reassured at a difficult time. There is a very friendly and supportive atmosphere at Mile Oak, and I would certainly recommend it to others.

fun and family & friends are always invited to join in. Can't fault and it's reassuring knowing dad is being cared for.

to visitors making us feel welcome. My mother was treated with care and compassion and always a smile from all staff regardless of their status. Thank you all.

concerning me about things related to the resident I'm LPA for. They're all fantastic! Keep up the amazing work you all do.

what more could I ask for?

the summer, the garden is a welcoming place to sit and chat in the fresh air.
Staff and management took time to get to know the residents and treated them with respect at all times. Mum enjoyed a gentle, humorous banter with the staff and they were happy to indulge her sense of humour.
During the Pandemic, when we were not permitted to visit our loved ones, I was kept informed of Mum's welfare at all times. It is due to the staff's dedication and hard work that Mum remained safe from Covid.
Sadly, following admission to hospital and a change in Mum's health and care needs, she is unable to return to Mile Oak.

believe that our next of kin received excellent care and support throughout her stay and I am very happy to recommend Cornelia Manor Residential Care Home.

to Cornelia. The staff are friendly and courteous and there is generally a happy atmosphere in the home.

with in a superb manner. They are truly deeply caring as well as compassionate and highly aware of residents' needs. Great team!

was too much trouble. She had a large comfortable room, which we were able to personalise with her own furniture and pictures etc. The staff were always kind and spoke to residents and visitors with great respect. Our mother sadly passed away after just 7 months in Mile Oak, they cared for Mum right up to her passing.
Mum herself always spoke very highly of all the staff at Mile Oak, whether it was the carers, handyman, cook etc and always said the food was good. Despite it being a difficult time of change for her, she was always content.
It gave us great peace of mind, that we knew she was being well cared for.
Thank you to all at Mile Oak, you are doing an amazing job.

and reassuring, nothing is too much trouble, even meals are tailored to the resident's needs.
Residents are treated to a full programme of entertainment, such as singalongs, flower arranging, bingo, board games, quizzes, and cards to name a few.
Unfortunately, this August my aunt became ill, and was taken to hospital, where she sadly passed away, aged 91 years.
Mile Oak is a delightful and very friendly Care Home where, my aunt was very happy, and very well looked after. Communication is excellent. I had regular update from the manager and her deputy which was very reassuring, and helpful.
Thank you to all the staff at Mile Oak from the bottom of my heart.

to provide in very difficult circumstances. I feel that they see Dad as a person and I know he really enjoys the friendly banter.
The management team set themselves very high standards and continually manage to smile and retain their senses of humour. I think this really sets the tone for the home in a positive way in terms of the atmosphere and recruitment of the care staff. I understand that many of the staff are long-serving which also contributes to the experience of residents and families alike and is a good reflection on the senior leadership.