Care Homes Owned by Hillview Care Ltd in Dorset

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Hillview Care Ltd Locations in Dorset (1)

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1 Care Home owned by Hillview Care Ltd in Dorset
Mile Oak Rest Home
2 The Acorns, Wimborne Minster BH21 2EU
"My sister spent a month in respite care as I had several infections and was unable to look after her as she has dementia. It proved very..."Read all 27 reviews

from £1,400 / week20 Rooms

Location Type: Care Home

Mile Oak Rest Home is based Wimborne Minster and has provided people with care and support in a welcoming and comforting home for over 25 years. The setting is a very homely environment surrounded by... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care

Hillview Care Ltd Reviews in Dorset (27)

8.8

Hillview Care Ltd has a Group Review Score of 8.8 (8.832) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hillview Care Ltd must have a Review Score.

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Showing 27 reviews matching selected criteria
Review of Mile Oak Rest Home from L V (Daughter of Resident) published on 26 June 2026 Submitted via Website
Overall Experience

The Staff are so thoughtful and caring. They take great care to include all the residents in the activities at the home whilst allowing residents to make choices for themselves, still giving them that sense of independence. Nothing is too much trouble for them, and they make themselves available to family as well as residents, which provides us with well-informed, accurate information. I would heartily recommend this home.

Reply from Natalia Davies, Home Manager at Mile Oak Rest Home

Thank you so much for your lovely review this really means a lot to hear such lovely feedback on the standards of care we provide in the home.

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Review of Mile Oak Rest Home from Mary H (Sister of Resident) published on 26 June 2026 Submitted via Website
Overall Experience

My sister spent a month in respite care as I had several infections and was unable to look after her as she has dementia. It proved very beneficial both to her and myself as it gave us time to readjust. She was rather confused to begin with but the staff were most understanding and caring, which helped her to settle in. Since then she has attended a day care session once a week and so looks forward to going , being greeted by name, chatting with residents, enjoying a meal with them and joining in the various activities on offer. I chose Mile Oak because it is a small rest home and none of the residents are separated, unlike the larger homes. It is such a friendly, happy home with loving, caring staff. It was recommended to me and I am so glad I followed through with an initial visit and a placement.

Reply from Natalia Davies, Home Manager at Mile Oak Rest Home

Thank you so much Mary for your lovely review it is a pleasure to have your sister here with us on her day visits

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Review of Mile Oak Rest Home from Antoni B (Son of Resident) published on 24 June 2026 Submitted via Website
Overall Experience

My widowed mother has been a resident there for around one year now and during all that time she has been very happy to be there. The staff and Natalia have shown consistent care and attention to her as well as always being very friendly and professional. Mile Oak is just the right size with plenty of activities, etc for the residents and with a homely feel to it.

Reply from Natalia Davies, Home Manager at Mile Oak Rest Home

Thank you so much Tony for your lovely review of the home, it is a pleasure to have Mum here in our community.

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Review of Mile Oak Rest Home from A G (Daughter of Resident) published on 17 June 2026 Submitted via Website
Overall Experience

Mile Oak feels homely and all of the staff are friendly, cheerful and helpful and very welcoming to families who are encouraged to join in or come for lunch. You can see that they have a kind, happy, respectful and good relationship with dad and the other residents and they allow Dad to decide whether to join or not with the many activities that are offered. Some staff have been especially supportive and the care manager is kind, calm and helpful and although very busy, has helped with advice with some issues, sorted out dad's hearing aid repair with the NHS and obviously has the residents interests at heart, such as taking time out to help dad in activities when he had no hearing aid. Of the care homes that I have seen, I would gladly make this my first choice!

Reply from Natalia Davies, Home Manager at Mile Oak Rest Home

Thank you so much for such a lovely review its a pleasure to have Dad here within our community, he is a true gentleman and keeps us all smiling.

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Review of Mile Oak Rest Home from Rob M (Grandson of Resident) published on 16 June 2026 Submitted via Website
Overall Experience

What a fantastic team! My Nan has been a resident there since May 25. The whole team are friendly, supportive, caring and goes beyond the call to make sure residents are truly cared for. I can't recommend Mile Oak highly enough

Reply from Natalia Davies, Home Manager at Mile Oak Rest Home

Thank you so much Rob for your lovely review to the home. Nan is well and truly loved by all and her northern character keeps us all smiling

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Review of Mile Oak Rest Home from Caroline G (Daughter of Resident) published on 11 June 2026 Submitted via Website
Overall Experience

As expected it took a while for our mum to settle in to a new style of life. The transition was made a lot easier by all the staff at Mile Oak. They are wonderful, caring people. Always making the residents laugh and putting on activities for those that want to join in. Our mum has been there for 9 months now and in that time you can see how much they have done to modernise the care home and quite a lot of changes have been made, all for the good of the residents, family and staff. They are also very supportive of the families.

Reply from Natalia Davies, Home Manager at Mile Oak Rest Home

Thank you so much for your review of Mile Oak, it is a joy to see how happy she is here now and the journey she has taken to be where she is now.

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Review of Mile Oak Rest Home from Angela B (Daughter of Resident) published on 8 June 2026 Submitted via Website
Overall Experience

My mother went into Mile Oak in April 2025 and it didn't take long for her to settle in there and realise how special it is, and she absolutely loves it. She has recently celebrated her 100th birthday, the home pulled out all the stops in throwing a wonderful party for her, her family and all the other residents. The staff and the management team are kind and caring, the residents are treated with dignity and respect. She loves all the activities especially being taken out on trips and being treated to coffee and cakes. She is always saying how well looked after she feels and how well she is treated. I have had meals with her and the food is excellent and she loves the odd glass on wine. Mum has not only accepted Mile Oak as her new home but is happy to tell everyone this is her home and I know she would not want to be anywhere else - quite simply she is just living her best life and looking forward to spending many more years being looked after there.

Reply from Natalia Davies, Home Manager at Mile Oak Rest Home

Thank you so much for such a lovely review, it is such a pleasure to have Mum in our community and was such a privilege to be part of her 100th Birthday Milestone, thank you for the continued support and trust you put in us to support Mum.

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Review of Mile Oak Rest Home from O M (Resident / Service User) published on 15 January 2026 Submitted via Postal Card
Overall Experience

Since coming here from living at home, I feel very well supported. Although I am older, I still feel young, and the carers certainly make me feel good about myself. The food is lovely, the staff are fun, and the lady who met me at home and brought me here has been lovely, a comforting face and keeps me laughing.

Reply from Natalia Davies, Home Manager at Mile Oak Rest Home

Thank you so much for such a lovely review, having you here in our Mile Oak community means you are the one to keep us all laughing. Really appreciate your time to review our home.

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Review of Mile Oak Rest Home from Julian L (Son of Resident) published on 27 November 2025 Submitted via Website
Overall Experience

We needed to find somewhere for my mum to be looked after at short notice when my dad was taken ill, and my mum has just finished a stay of 3 weeks at Mile Oak. Natalia the manager was fantastic throughout, and all of the staff were positive, friendly and helpful. They all made her stay very comfortable and she felt well looked after and reassured at a difficult time. There is a very friendly and supportive atmosphere at Mile Oak, and I would certainly recommend it to others.

Reply from Natalia Davies, Home Manager at Mile Oak Rest Home

Thank you so much for your lovely review. It was pleasure to have Mum here, and we are happy that she will be able to enjoy her new chapter in her new home with Dad.

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Review of Mile Oak Rest Home from Violet H (Resident / Service User) published on 7 August 2025 Submitted via Postal Card
Overall Experience

A very homely home, I feel very well taken care of here. All of the staff are very kind to me, and I have made some lovely friends.

Reply from Natalia Davies, Home Manager at Mile Oak Rest Home

Thank you Violet for the time taken to review our home, it is a pleasure to be in your company at Mile Oak

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Review of Mile Oak Rest Home from P B (Resident / Service User) published on 31 July 2025 Submitted via Postal Card
Overall Experience

Very happy if you have to go to a care home this is lovely, homely and friendly. All the staff are marvellous. Manager is an angel.

Reply from Kate Crawford, Operations Director at Mile Oak Rest Home

Thank you for your kind review. Your feedback is appreciated

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Review of Mile Oak Rest Home from A P (Friend of Resident) published on 12 June 2025 Submitted via Postal Card
Overall Experience

I found Mile Oak Rest Home very pleasant and very accommodating. The decor and ambience of the home better than probably a year ago. Well done to the owners and staff. We enjoyed the 80th VE day celebrations. My wife and I are family friends to one of your residents.

Reply from Natalia Davies, Home Manager at Mile Oak Rest Home

Thank you so much for your review, we are delighted that you enjoyed the VE day event with us and our residents and we hope that you come along to enjoy many more events with us here at Mile Oak.

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Review of Mile Oak Rest Home from Peter W (Friend of Resident) published on 10 June 2025 Submitted via Postal Card
Overall Experience

Relatives and friends have used and valued the warm, friendly and caring environment for the past 20 years. I have no hesitation in recommending Mile Oak Rest Home.

Reply from Natalia Davies, Home Manager at Mile Oak Rest Home

Thank you so much for your feedback to Mile Oak, we are delighted to hear you would continue to recommend us to other people.

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Review of Mile Oak Rest Home from Karen B (Daughter of Resident) published on 3 June 2025 Submitted via Website
Overall Experience

My Dad has been at this wonderful rest home for over a year now. It's feels like home from home and the staff are wonderful and caring , it's like one big family. Always feel welcomed and the care for dad and his needs is always met with dignity and respect. Food is wonderful, event planning always fun and family & friends are always invited to join in. Can't fault and it's reassuring knowing dad is being cared for.

Reply from Natalia Davies, Home Manager at Mile Oak Rest Home

Thank you so much for your lovely feedback for Mile Oak rest home, we are so happy to hear your feedback about the care delivered by the team. We will be sure to share this with the team to continue delivering great care to all of our residents.

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Review of Mile Oak Rest Home from S H (Daughter of Resident) published on 10 August 2023 Submitted via Website
Overall Experience
Mum moved into Mile Oak Rest Home in 2018 and spent four and a half years there. She was happy, spoke very highly of all the staff and felt safe.
Residents are able to spend time in the lounge, join in the activities, or just watch and listen if they prefer, but there is no pressure to take part. During the summer, the garden is a welcoming place to sit and chat in the fresh air.
Staff and management took time to get to know the residents and treated them with respect at all times. Mum enjoyed a gentle, humorous banter with the staff and they were happy to indulge her sense of humour.
During the Pandemic, when we were not permitted to visit our loved ones, I was kept informed of Mum's welfare at all times. It is due to the staff's dedication and hard work that Mum remained safe from Covid.

Sadly, following admission to hospital and a change in Mum's health and care needs, she is unable to return to Mile Oak.

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Review of Mile Oak Rest Home from Beverley N (Daughter of Resident) published on 28 September 2021 Submitted via Website
Overall Experience
Our mother moved in Mile Oak in the middle of a Covid Lockdown, meaning we were unable to view Mile Oak before Mum moved in and she had to isolate for 2 weeks on admission. Our mum was post operative and had dementia, so in a frail state. Mile Oak ensured we were kept fully informed throughout and nothing was too much trouble. She had a large comfortable room, which we were able to personalise with her own furniture and pictures etc. The staff were always kind and spoke to residents and visitors with great respect. Our mother sadly passed away after just 7 months in Mile Oak, they cared for Mum right up to her passing.
Mum herself always spoke very highly of all the staff at Mile Oak, whether it was the carers, handyman, cook etc and always said the food was good. Despite it being a difficult time of change for her, she was always content.
It gave us great peace of mind, that we knew she was being well cared for.

Thank you to all at Mile Oak, you are doing an amazing job.

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Review of Mile Oak Rest Home from Jean S (Niece of Resident) published on 2 September 2021 Submitted via Website
Overall Experience
In September 2019 at the age of 89 my aunt became a resident at Mile Oak Rest Home as she could no longer look after herself. Her eyesight was failing, and she needed 24-hour care. Mile Oak fitted her needs and more.
Under the leadership of the manager, the staff, are most caring, considerate, understanding, and reassuring, nothing is too much trouble, even meals are tailored to the resident's needs.
Residents are treated to a full programme of entertainment, such as singalongs, flower arranging, bingo, board games, quizzes, and cards to name a few.
Unfortunately, this August my aunt became ill, and was taken to hospital, where she sadly passed away, aged 91 years.
Mile Oak is a delightful and very friendly Care Home where, my aunt was very happy, and very well looked after. Communication is excellent. I had regular update from the manager and her deputy which was very reassuring, and helpful.

Thank you to all the staff at Mile Oak from the bottom of my heart.

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Review of Mile Oak Rest Home from C H (Daughter of Resident) published on 20 December 2020 Submitted via Postal Card
Overall Experience

Our Mum was in care for three years at this home. Wonderful home, fantastic staff and always treated with respect and dignity. She was very happy in the home; she wanted to spend her last years with the family. Will always be thankful for the wonderful care she received at "Mile Oak" 10/10.

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Review of Mile Oak Rest Home from Vince P (Son of Resident) published on 30 November 2020 Submitted via Website
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My Mother spent 2 1/2 years at Mile Oak as her health and her abilities deteriorated when my Father died. Mile Oak took her in, cared and looked after her in every way possible way until she passed away, to a standard second to none. The Team here were always on hand to tend to everyone’s needs, always happy, polite and motivated. The home has a really personal and friendly feel to it, it’s a lovely character house rather than a modern purpose-built “facility for the old” which for my mother's sake was a perfect fit. I can’t praise the staff enough for looking after my mother so well, highly recommended.

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Review of Mile Oak Rest Home from Martin M (Son of Resident) published on 30 November 2020 Submitted via Postal Card
Overall Experience

Mile Oak was a fabulous place for Dad to spend his last 2-years. The level of care provided was exemplary and attended to all his needs and with a high level of professionalism, compassion and humour. Dad was reluctant to go into care, he was fiercely independent, but after reading that Mile Oak was his best options, he bought into what was being offered and was very fond of all the staff. In all ways, it met our expectations and Dad's needs. I would whole-heartedly recommend Mile Oak.

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