Care Home Owned by Hillview Care Ltd in Dorset

and she felt well looked after and reassured at a difficult time. There is a very friendly and supportive atmosphere at Mile Oak, and I would certainly recommend it to others.

fun and family & friends are always invited to join in. Can't fault and it's reassuring knowing dad is being cared for.

the summer, the garden is a welcoming place to sit and chat in the fresh air.
Staff and management took time to get to know the residents and treated them with respect at all times. Mum enjoyed a gentle, humorous banter with the staff and they were happy to indulge her sense of humour.
During the Pandemic, when we were not permitted to visit our loved ones, I was kept informed of Mum's welfare at all times. It is due to the staff's dedication and hard work that Mum remained safe from Covid.
Sadly, following admission to hospital and a change in Mum's health and care needs, she is unable to return to Mile Oak.

was too much trouble. She had a large comfortable room, which we were able to personalise with her own furniture and pictures etc. The staff were always kind and spoke to residents and visitors with great respect. Our mother sadly passed away after just 7 months in Mile Oak, they cared for Mum right up to her passing.
Mum herself always spoke very highly of all the staff at Mile Oak, whether it was the carers, handyman, cook etc and always said the food was good. Despite it being a difficult time of change for her, she was always content.
It gave us great peace of mind, that we knew she was being well cared for.
Thank you to all at Mile Oak, you are doing an amazing job.

and reassuring, nothing is too much trouble, even meals are tailored to the resident's needs.
Residents are treated to a full programme of entertainment, such as singalongs, flower arranging, bingo, board games, quizzes, and cards to name a few.
Unfortunately, this August my aunt became ill, and was taken to hospital, where she sadly passed away, aged 91 years.
Mile Oak is a delightful and very friendly Care Home where, my aunt was very happy, and very well looked after. Communication is excellent. I had regular update from the manager and her deputy which was very reassuring, and helpful.
Thank you to all the staff at Mile Oak from the bottom of my heart.

happy, polite and motivated. The home has a really personal and friendly feel to it, it’s a lovely character house rather than a modern purpose-built “facility for the old” which for my mother's sake was a perfect fit. I can’t praise the staff enough for looking after my mother so well, highly recommended.

his best options, he bought into what was being offered and was very fond of all the staff. In all ways, it met our expectations and Dad's needs. I would whole-heartedly recommend Mile Oak.

him and myself, as a visitor.
Mile Oak was always very clean and tidy, well maintained, and provided excellent food.
As my friend became more frail and needed more specialised care, staff were always patient and receptive to his personal and medical needs. Nothing was ever too much to ask, and I am so grateful that he was happy at Mile Oak and able to remain there until his death in October 2020.
During the circumstances of Covid-19, I received a weekly newsletter, the opportunity of safe visiting when possible, and online visits were also made available.
Mile Oak provides the attributes to make it a “home from home” for all who live there, and I would highly recommend it.

due to covid, we had entertainment, trips to the cinema, the staff did everything they could possibly do, to make a real home for everyone! I pray things be normal, all will be well, Bless Mile Oak.

She was admitted to hospital on the 4th July with heart failure but was able to return to Mile Oak for her last days. Mile Oak has a homely atmosphere, it is always clean and tidy. Good food and a wonderful atmosphere.

them.

met. She was charmed, humoured and engaged. We always felt that special attention was paid to how she liked to be dressed and made up.

We will be forever grateful for the patience and understanding, welcome and love she received from all the staff.

As visitors, we were always welcomed, offered refreshments and kept informed about concerns and changes in circumstances.

from the staff, all who treated her with dignity, she was even able to boast that she was putting on weight.
We thoroughly recommend this home for the care and affection that mum was given.