Care Home Owned by Hillview Care Ltd in Isle of Wight
8.9
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Isle of Wight for Hillview Care Ltd are showing below.
View the details of all 2 locations (with 60 reviews) owned by Hillview Care Ltd
Hillview Care Ltd Locations in Isle of Wight (1)
Cornelia Manor Residential Care Home
8.6
41 reviews
60 Watergate Road, Newport PO30 1XP
"Always listened to and requests attended to quickly and cheerfully. Meals are adjusted if necessary to meet requests. The staff and…" Read all 41 reviews
Location Type Care Home
Cornelia Manor is a family-run care home established in 1983 and is registered and regulated by the CQC (Care Quality Commission). It is situated at the top of Watergate Road, just two minutes walk from Newport Town Centre on the beautiful Isle of Wight.… Read more about Cornelia Manor Residential Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Eating Disorders
- 34 Rooms
- from £1,100 / week
Hillview Care Ltd Reviews in Isle of Wight (41)
8.9
Hillview Care Ltd has a Group Review Score of 8.9 (8.861) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hillview Care Ltd must have a Review Score.
Review of
Cornelia Manor Residential Care Home
from M M (Goddaughter of Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Always listened to and requests attended to quickly and cheerfully. Meals are adjusted if necessary to meet requests. The staff and management always welcoming, polite and respectful to my relative and myself. My relative is very happy to be a resident here and tells me of the kindness shown.
Reply from Tonia White, Manager at Cornelia Manor Residential Care Home
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Review of
Cornelia Manor Residential Care Home
from Sally S (Daughter of Resident) published on 18 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother went to Cornelia Manor for 2 weeks respite and decided to make it her home where she felt safe and secure knowing there was always staff to help when needed, and where she could socialise with others in the lounge also dine together or in her own room. The staff were always friendly and helpful
to visitors making us feel welcome. My mother was treated with care and compassion and always a smile from all staff regardless of their status. Thank you all.
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Review of
Cornelia Manor Residential Care Home
from Sue H (Power of Attorney of Resident) published on 14 December 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visit a resident at Cornelia Manor regularly and I always find the staff welcoming, always get a smile and a friendly welcome. The staff are wonderful with the residents. They are so caring and understanding, encouraging and helpful. The management team are always willing to talk and help with situations
concerning me about things related to the resident I'm LPA for. They're all fantastic! Keep up the amazing work you all do.
Reply from Matt Giles, Deputy at Cornelia Manor Residential Care Home
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Review of
Cornelia Manor Residential Care Home
from J C (Resident) published on 16 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have lived here now for three years and I have been extremely well looked after. The staff are excellent, everyone is very friendly and helpful. The food is excellent, with a good choice of meals. If I have had any medical issues, I have been treated very quickly and monitored very well.
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Review of
Cornelia Manor Residential Care Home
from Mark G (Son of Resident) published on 8 November 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very pleased with the care provided and the everyday interactions I have with management and staff at Cornelia Manor. Despite staff changes, the high standards previously set have been maintained. I enjoy my visits, which may seem strange to say, but my relative is well cared for and comfortable,
what more could I ask for?
Reply from Tonia White, Manager at Cornelia Manor Residential Care Home
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Review of
Cornelia Manor Residential Care Home
from Derek B (Son of Resident) published on 19 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found all the staff really engage with my father and have his best interest at heart. My requests are readily dealt with including making a cake for his 100th birthday. he is very happy having all the things done for him that he now can't do for himself, which makes me happy and relieved.
Reply from Matt Giles, Deputy at Cornelia Manor Residential Care Home
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Review of
Cornelia Manor Residential Care Home
from D B (Next of Kin) published on 31 March 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was very impressed by all the staff and facilities at Cornelia Manor. There is a real professionalism amongst all the staff - from the senior managers, carers and support staff. The facilities are very good and the social engagement between the residents and staff is very supportive and caring. I
believe that our next of kin received excellent care and support throughout her stay and I am very happy to recommend Cornelia Manor Residential Care Home.
Reply from Tonia White, Manager at Cornelia Manor Residential Care Home
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Review of
Cornelia Manor Residential Care Home
from D A (Brother of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother has been treated with respect, kindness and lots of consideration for his condition. He has had minor falls in his room which are all always reported to me and when there is doubt on the seriousness of the fall they inform the hospital - he is collected by ambulance, had a scan and returned
to Cornelia. The staff are friendly and courteous and there is generally a happy atmosphere in the home.
Reply from Tonia White, Manager at Cornelia Manor Residential Care Home
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Review of
Cornelia Manor Residential Care Home
from A G (Son of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Exceptional staff! I have formed a good relationship with all at Cornelia Manor Residential Care Home over the time Mum had with them. They have done so much for Mum, it's been a huge weight off my mind knowing Mum is in such safe and caring hands. Very professional, all or any incidents (falls) dealt
with in a superb manner. They are truly deeply caring as well as compassionate and highly aware of residents' needs. Great team!
Reply from Tonia White, Manager at Cornelia Manor Residential Care Home
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Review of
Cornelia Manor Residential Care Home
from Richard H (Son of Resident) published on 13 July 2021 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
It's obviously a very difficult decision for a family to seek residential care for a relative. From the beginning, the staff at Cornelia Manor have made that easier. Their dedication and care throughout the pandemic has been truly humbling and I am continually impressed at the level of care they aspire
to provide in very difficult circumstances. I feel that they see Dad as a person and I know he really enjoys the friendly banter.
The management team set themselves very high standards and continually manage to smile and retain their senses of humour. I think this really sets the tone for the home in a positive way in terms of the atmosphere and recruitment of the care staff. I understand that many of the staff are long-serving which also contributes to the experience of residents and families alike and is a good reflection on the senior leadership.
The management team set themselves very high standards and continually manage to smile and retain their senses of humour. I think this really sets the tone for the home in a positive way in terms of the atmosphere and recruitment of the care staff. I understand that many of the staff are long-serving which also contributes to the experience of residents and families alike and is a good reflection on the senior leadership.
Reply from Lydia Page, Manager at Cornelia Manor Residential Care Home
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Review of
Cornelia Manor Residential Care Home
from Sue C (Daughter of Resident) published on 22 June 2021 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staffing family at Cornelia Manor really care about Mum and I've witnessed many acts of kindness when the carers haven't known I've been there. That's so important. Knowing she is loved is such a comfort.
Reply from Lydia Page, Manager at Cornelia Manor Residential Care Home
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Review of
Cornelia Manor Residential Care Home
from Diane S (Daughter of Resident) published on 22 June 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dear mum has been at Cornelia Manor for four years. I didn't want my mum to go into a care home but it became necessary. Mum settled so well because of the care and kindness of the fantastic staff at Cornelia. Mum has always kept lovely and clean, and the staff are so kind to Mum.
Reply from Lydia Page, Manager at Cornelia Manor Residential Care Home
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Review of
Cornelia Manor Residential Care Home
from Kevin H (Son of Resident) published on 14 June 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother is looked after extremely well. Staff are always caring and pleasant even when resident is a little difficult. Even under the difficulties brought about by Covid, care has been excellent. Home management has kept me well informed and updated.
Reply from Lydia Page, Manager at Cornelia Manor Residential Care Home
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Review of
Cornelia Manor Residential Care Home
from Lavinia P (Daughter of Resident) published on 14 June 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My elderly mother came to Cornelia Manor in December 2020 for a respite bed initially, following a visit to hospital after yet another fall at home, but after settling in she asked my sister and I if she could remain living there permanently. We've found the staff to be so caring and friendly and nothing
is ever too much trouble, especially during this Covid-19 period where the workload has been extra for them all. The manager and deputy manager always listen to any concerns we raise about our mother's health or dietary requirements and accommodate them. We couldn't have hoped for a better care home for our mother and have seen how content she is when we visit. We would highly recommend Cornelia Manor.
Reply from Lydia Page, Manager at Cornelia Manor Residential Care Home
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Review of
Cornelia Manor Residential Care Home
from Louise C (Daughter of Resident) published on 14 June 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was delighted when my mum was allocated a place here straight from hospital following a fall at home. I saw that Cornelia Manor had won a care award and was very impressed by the website/reviews. Initially, my mum wanted to be closer to her home - which she told us she could not return to - but I
assured her she was in a marvellous place and it was very convenient for her outpatient appointments. My mum was very frail when she arrived and soon after the care home went into lockdown due to Covid-19. The management and staff team were amazing the way they handled this challenge - a couple of them moving in for a few weeks to provide extra support so they could keep a close eye on vulnerable residents. Relatives were given regular email updates and since then, care home guidance has been adapted at each stage of the government guideline changes. I was so happy to finally meet some of the lovely staff when visiting my mum and was amazed how well she looked. Massive thanks to you all.
Reply from Lydia Page, Manager at Cornelia Manor Residential Care Home
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Review of
Cornelia Manor Residential Care Home
from G A (Son of Resident) published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been in this home for 1 year. The home is clean, excellent staff, excellent management team and most of all my mother is very happy and settled. She is looked after to a very high standard. Well done to all at Cornelia Manor.
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Review of
Cornelia Manor Residential Care Home
from G M (Resident) published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I came in here for respite care. There was a welcome on arrival. All the staff very helpful, nothing was too much trouble. When it comes to the time when I have to have permanent care I will choose here.
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Review of
Cornelia Manor Residential Care Home
from Pete M (Son of Resident) published on 3 January 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been at Cornelia for 4 yrs. I visit at different times and have always been impressed by her presentation. The care is excellent the staff friendly and competent. The communication is also excellent. The manager and head of care are extremely professional. 10/10
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Review of
Cornelia Manor Residential Care Home
from A G (Son of Resident) published on 9 July 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Exceptionally well run. Great staff. Friendly atmosphere at all times. A great place to spend your last years.
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Review of
Cornelia Manor Residential Care Home
from Paul A (Son of Resident) published on 14 May 2019 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been at Cornelia Manor since June 2018 following a stay in our local hospital. Her care since being there has been very good and the bed sores which she left the hospital with were well looked after and treated several times a day by the staff.
The staff are always available and welcoming
The staff are always available and welcoming
to visitors. The home is always clean and well run with a homely atmosphere.
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